Hotel Online
News for the Hospitality Executive


TourOnline Under Contract with Trust International

With TourOnline, Trust International gains a dominant player in the
German hotel industry as a new customer.

Frankfurt am Main (w&p) – 1 March 2012 – Trust International, a leading technology partner in the global hospitality industry, welcomes TourOnline as one of the largest reservations partners for German hotel groups. The provider of individual internet solutions generated a sales volume of 200 million euro in 2011 with its core product, the reservations and channel management system. TourOnline’s DIRS system is accessed by individual hotels, medium-sized hotel groups and tourism providers -- 250 of these hotels will use Trust International’s technology in background processing, among them renowned brands such as Romantik Hotels, Akzent Hotels or Flair Hotels.
The award of the contract by Trust International was determined by the linkage to global distribution systems (GDS), the headquarters and support in Germany, as well as the opportunity for further growth in the IDS sector and the chance to open up new reservations markets, e.g. Asia, through Trust Direct Connects. Here, a “Two-Way-Interface” enables all dates, availabilities and rates to be automatically updated in both directions – not only from the central reservation system (CRS) to the reservation portals, but also vice versa. This means that TourOnline can quickly carry out data and availabilities for its member hotels. Moreover, TourOnline not only focused on the reservations availability of rooms, but also on packages, special offers and children’s prices.
CEO of TourOnline David Heidelberg is impressed by Trust International: “For over 15 years, we have supported our customers with comprehensive services in the field of sales management and state-of-the-art technology. Trust International is a national and international leader with expertise in the field of distribution, which is precisely what our customers need. In Trust International we have found a technology partner who fully understands us and our requirements, and with whom we can continue to expand and open up new markets for our customers.”
“For hotels today, it is essential that reservations can be made throughout the range of sales channels,” states Richard Wiegmann, Managing Director of Trust International. “This is precisely where we come in: reservations in national and international distribution channels with minimal effort for the hotelier. We combine state-of-the-art technology with the best possible service and thereby attract significant players in the industry such as TourOnline. We are extremely pleased with the cooperation and are proud to open up new markets with TourOnline.”

About Trust International Hotel Reservation Services GmbH
With over 20 years of experience in international hotel distribution, Trust International is a market leader in the fields of central reservations software and worldwide services. Trust International develops and implements innovative reservations systems for the hotel industry, which are individually customised, permit real-time reservations and can be used for direct and sole access to a comprehensive worldwide distribution solution. Trust International’s worldwide performance, which currently covers 47 countries, includes its connectivity with the global distribution system (GDS), direct connections to and reservations via websites and internet distribution systems (IDS), and an independent Internet booking engine (IBE) with web marketing support and call centre services. Its performance also includes financial services such as central and worldwide commission payment, customer relationship management (CRM) and detailed report and analysis tools (Reporting). Close collaboration with the international brand hotel business, from the Five Star hotel industry to the budget hotel market, makes Trust International an innovative and flexible partner for national and international hotel groups. For further information, see
About TourOnline:
Since its founding in 1996, TourOnline has developed and supported internet solutions for the hotel and tourism industries. We have our own systems development team and a range of competent partners, allowing us to become a "one stop shop" for online solutions and services. Our core product is the online reservations and channel management system DIRS21, which is now being used by more than 3900 hotels. The continual expansion and development of the DIRS21 system over a period of years has led to a consistent growth in the number of customers, including well-known hotel chains and consortia such as Romantik Hotels, AKZENT Hotels, Flair Hotels, Star Inn Hotels, AZIMUT Hotels, and acom/Nestor-Hotels. TourOnline is an official partner of the DEHOGA hotel associations in the German states of Baden-Württemberg, Lower Saxony and Rhineland-Palatinate, and also offers the full spectrum of online marketing and distribution solutions needed by small and medium-sized hotels and restaurants in the Web 2.0 era.

Press contact for further information:
Trust International Hotel Reservation Services:
Marketing Department
Tel: +49(0)69 664 089 1502

Julie Shepherd, Accentuate PR for Trust International USA

Tel: +1 815 479 1833;

Christiane Seelgen, Trust International
Tel: +49 (0)69 66 40 89 15 03
TourOnline AG:
Mühlhaldenweg 81
73207 Plochingen

Svenja Kautzmann, Sales & Marketing
Tel: +49 7153 9250 31

Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here

To Learn More About Your News Being Published on Hotel-Online Inquire Here

Also See: Trust International Launches Chinese Language Central Reservation System for Hotels; Latest Asian Language Version of yourVoyager CRS Confirms Increasing Investment in China / February 2012

Rapidly Expanding Soluxe Hospitality Group Taps Trust International's Distribution for International Presence / February 2012

Trust International Chosen as Worldwide CRS Provider for Iberostar Hotels and Resorts / October 2011

Trust International Continues Asia Success Story, Launches Chinese yourVoyager CRS and Hotel Internet Booking Engine at ITB Asia and WIT; Trust Continues International Growth, Making Strong Inroads in Asia / October 2011

Trust International Raises the Bar for Hotel Internet Booking Engines with Trust|Guest Booker; User-friendly Trust|GuestBooker is industry’s most feature-rich engine / October 2011

Massive Support of 'Sugoi Japan' Program Drives Interest and Travel to Japan / October 2011

Resorts World Sentosa Hotels Connects to Trust's yourVoyager CRS / October 2011

Trust's yourVoyager Streamlines Selecting, Managing and Tracking Hotel Booking Channels; Integrated channel management system seamlessly aids hoteliers in sorting out channel mix / September 2011

Trust International First Independent CRS to Participate in Google Program Hotel Finder Trial / August 2011

Classic British Hotels Has Bespoke Global CRS Built by Trust International / August 2011

Trust International Enriches Direct Connectivity for Hotels Via DerbySoft / July 2011

Trust International and Web In Travel Launch "Sugoi Japan" Campaign to Rally Tourism in Japan and Raise Funds for Orphans of the Tsunami / July 2011

Trust Reports Revenue Growth, Introduces New Products and Gains New Customers in First Half of 2011 / June 2011

Trust International and TrustYou Introduce New "Review Collector" to Gather and Analyse Online Hotel Reviews / June 2011

Trust International Launches Direct Interface with TL-Lincoln in Japan; Solare Hotels & Resorts is first Trust hotel client to connect to TL Lincoln / May 2011

Trust International Dubai Customer Conference Hones in on Customization, Flexibility and Integration / May 2011

Trust International Raises Standard for CRS Stability, Reliability with New Data Center, Data Recovery Solution / March 2011

Rotana the First Middle East and Africa Hotel Management Company to Sign Google Agreement with Trust International; Contract to display real time rates and availability of Rotana Hotels on Google Maps and Google Places signed during ITB Berlin / March 2011

Trust International to Debut Google Application, Corporate IBE Service and CRS Upgrades at ITB Berlin / March 2011

Trust International and Lanyon Sign Interface Agreement Between yourVoyager CRS and Lanyon Content Control Center; Consortia and Corporate Rates Now Available Within Seconds / February 2011

Trust International Joins Google Program to Display Real Time Rates and Availability / February 2011

German yourVoyager launched by Trust International; Central Reservation System for Hotels now available in German, underlining Trust´s commitment in Europe / December 2010

Safir Hotels & Resorts Selects Trust International as Exclusive CRS Partner for MENA Region; Trust International announces partnership with Safir Hotels & Resorts as part of Safir’s regional expansion plans to double number of hotel destinations across MENA / November 2010

Rotana Selects Trust International’s Distribution Services for Middle East and North Africa Expansion / October 2010

Trust International Launches Japanese Language Central Reservation System for Hotels; First of Several Asian Language Versions of yourVoyager CRS Marks Increasing Investment in Asia / August 2010

Solare Hotels & Resorts is First Japanese Chain to Run Enterprise Hotel Centralized Reservation System; Trust International Becomes First Non-Japanese CRS to Integrate Domestic, International Reservations for Japanese Hotel Chain / August 2010

Trust International Partners with GestioneAlbergo for Channel Management Interface between LeoPortalsManager and yourVoyager CRS / August 2010

Hoteliers Explore Methods to Monetize Trends at Trust International Customer Advisory Board Meeting / July 2010

Trust International Sees Increased Hotel Reservations, Room Rates in First Half of 2010 / June 2010

Trust International Upgrades TrustConnect RMS Interface to IDeaS to Generate Additional Revenues for Hotels; THON Hotels among first to benefit from new functionality / June 2010

The Leading Hotels of the World Upgrades to customized LEO yourVoyager Reservation System / June 2010

Trust International Completes Implementation of yourVoyager CRS with All Customers in Record 8 Months / May 2010

Trust International to Launch ‘yourVoyager CRS’ and Trust|Mobile At Arabian Travel Market 2010; Trust International announces new client wins and showcases an impressive portfolio of sophisticated reservation and distribution technologies at ATM 2010 / April 2010

Trust International Integrates Online Reputation Monitoring into yourVoyager CRS; 1st CRS provider to include social media and feedback into a Central Reservation System / April 2010

How is the Volcano Disruption of European Air Traffic Hurting the Hotel Industry? Counting the Cost; Day 6 of the crisis: a snapshot of reservation activities at Trust International – a leading hotel reservation system provider for international hotel groups / April 2010

Living Hotels Establishes International Presence for Serviced Apartments Across All Reservation Channels Via Trust International / March 2010

Trust International Launches Trust|Mobile Fully Integrated Mobile Portal for Hotel Bookings at ITB Conference / March 2010

Trust International Hotel Distribution Success and Expansion Momentum Accelerates in 2010; Maistra Hotels and Resorts and Jurys Inn newest hotel customers implemented in 2010 / March 2010

Trust International Continues Growth Plans in the Middle East through Mezze Associates Partnership / March 2010

Jurys Inn Opts to Private Label With Trust International for Hotel Distribution / February 2010

Trust International Expands Asia-Pacific Presence; Anthony Ku Promoted to Trust International VP Asia Pacific / February 2010

RIHGA Royal Hotels Shifts to Trust International With Implementation of yourVoyager CRS; RIHGA Royal Hotels in Japan integrates latest distribution technology / January 2010

Trust International Activates DerbySoft IDS Interface for Chinese Market / December 2009

Trust International Launches Experience Better Business Campaign with Delivery of Its yourVoyager CRS to the Hotel Industry; Hotel Groups Exchange Revenue Generating Ideas and Share Perspectives at the Trust Customer Advisory Board / November 2009

Trust International Gains 13 New Clients, On Track for Increased Revenue in 20th Anniversary Year; Anniversary celebration to continue with Trust at ITB Asia in Singapore / October 2009

Trust and HotelREZ Launch “Dream” CRS: CentralREZ / September 2009

Trust International Introduces Voyager|CRS Complete Rate Program to Automate Rate Maintenance for Hotels; Leading Hotels of the World Properties Streamlining Rate Adjustments With Voyager|CRS Complete Rate / September 2009

Trust International Helps Hotels to Maximize Yield with IDeaS Best Available Rate Recommendations; WORLDHOTELS affiliate hotel Grand Elysee Hamburg among the first to use enhancement / September 2009

Trust International s Customer Care and Consultation Delivers Bottom Line Results for Customers / September 2009

Trust International Implements Trust|Connect PMS Interface with protel for New Customer Classical Hotels / July 2009 

Trust International Partners with Agilysys for Richer PMS Interface / June 2009

Hospitality Management Holdings (HMH) Coral Hotels & Resorts Sign New Partnership with Trust International; HMH Consolidates Distribution, Reservations, Channel Management, CRM with Trust International’s integrated CRS/CRM solution / June 2009

Trust International Forms Strategic Partnership with TIG Global for Web Services and Online Marketing / May 2009

Trust International Adds Wego and Make My Trip as Partners to Expand Internet Distribution for the Asian & Indian Markets / April 2009

Trust International and Hotel Booking Solutions Inc. Sign Deal To Connect World Class Hotel Brands with Tour Operators Worldwide / March 2009

Trust International Celebrates 20 Years with New Client Wins and Continued Leadership in Hotel Distribution, Technology and Service / March 2009

Trust International Wins Hotel CRS Contract for Charming Hotels and Resorts / March 2009

Trust International Implements Full CRS Services for HUSA Hoteles, Takes Dominant Position In Spain’s CRS Provider Marketplace / February 2009

Dorint Hotels & Resorts Employs New Trust International End-To-End CRS/CRM Solution; Sees Improved Sales, Guest Interaction, Campaign Management, Efficiency / February 2009

Bharat Hotels’ Selects Trust International as Enterprise CRS for Worldwide Distribution Channels for The Grand Group/Lalit Hotels / November 2008

Trust International and Kiwi Collection Partner for Luxury Hotel Rate Distribution and Reservations / November 2008

Trust International's Best of Breed Products/Services and Commitment to Asia Leads to Expansion in Market; Trust underlines APAC importance with Customer Conference and Advisory Board for the first time in Asia and successful showcase at ITB Asia, Oct 22-24 / November 2008

Trust International Establishes Interface with / October 2008

Trust International Secures New Contract With Motel One Chain, Escorts Budget Niche Leader Into CRS Arena / October 2008

Trust International’s New Client Mantis Collection the First to Implement Major Internet Booking Engine in South Africa / August 2008

Trust International Supports Asia-Pacific Travel Boom With Area-Specific Products and Services / July 2008

Trust International Marks Successful First Half of 2008 With 7 New Clients and Increased Hotel Booking Volume / July 2008

Trust International’s Upgraded Trust|Voyager CRS v.12 Provides More Information, Saves Time / June 2008

Trust International 19th Customer Conference and Advisory Board Yields Insight, Direction for Future Development; Hotel groups discuss market trends and latest technology enhancements / June 2008

The Oberoi Group Expands Trust International Contract to Include Trident Hotels / May 2008

Trust International Adds Support of Total Pricing for Amadeus Becoming One of the First To Support Total Pricing in All Four GDSs / March 2008

TRUST International Receives HTNG Workgroup Leadership Award 2007 / March 2008

Banyan Tree Hotels and Resorts Relies on Trust Technology for their Own Private Label Chain Code; Banyan Tree’s Private Label GDS code ‘BY’ powered by Trust|Voyager CRS / February 2008

Leveraging A Record 2007, Trust International Continues Hotel Distribution Success Story in 2008 / February 2008

NH Hoteles, Europe’s 3rd Largest Hotel Group, Renews Distribution Agreement with Trust International / February 2008

Trust International's New Voyager|CRS Release Increases Hotel Distribution Flexibility and Efficiency; Trust|Voyager adds more customized enhancements to support distribution strategy of hotels / January 2008

Trust International Successfully Implements Okura Hotels & Resorts on Trust|Voyager CRS; Hotels smoothly transitioned to new OC two-letter GDS Code / November 2007

Trust International Expands Relationship with Small Luxury Hotels of the World to Include Call Center Services in Asia-Pacific and Arabic Countries / November 2007

TravTech Selects TRUST International for Worldwide Distribution and Central Reservation Services / November 2007

The Oberoi Group Extends Successful Relationship with TRUST International & Fosters CRS Integration / October 2007

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.