News for the Hospitality Executive
Trust International Establishes Interface with Booking.com
Amsterdam and Frankfurt, October 17, 2008 - Leading hotel CRS provider Trust International has established a direct interface with the Booking.com portal, simplifying the reservation process for hotels as well as bookers. The new cooperation with Booking.com is part of Trust’s ongoing commitment to provide interfaces to third parties, property management systems (PMS), revenue management systems (RMS) and customer relationship management (CRM) providers.
The new Trust|IDS Connect interface enables hotels to directly relay updated booking information to Booking.com, thereby eliminating the need to perform time-consuming manual extranet updates, or confirm reservations by fax and telephone. Rates and availability can be maintained via a single source, and reservations can be received directly into the hotel system.
“As Europe’s leading online hotel reservations agency, attracting over 20 million internet visitors per month, Booking.com now has easier access to the rates and availability of the hotel partners working with Trust International. This includes hotel partners in the new markets that we are currently developing,” says Martin Lamme, Manager of Interface and Connectivity at Booking.com. “We now have access to the most up-to-date rates and availability of the hotels that work with us through Trust.”
“Our partnership with Booking.com is of great benefit to our hotel customers because it saves them valuable time. This time would previously have been spent completing manual updates to Booking.com,” says Candida Toro, Global Account Management at Trust International. “This is another important step in our direct connect strategy, where we connect important internet distribution channels directly to our Voyager|CRS and, in so doing, complement our unique pairing of leading-edge technology with exceptional service and support.”
Booking.com www.booking.com is part of Priceline.com. With 26 million room nights booked between June 2007 and June 2008, Booking.com is Europe’s market leader. Its website attracts an average of 20 million unique visitors each month. Booking.com works with more than 52,000 affiliated hotels in 10,000 destinations around the world. Its services are available in 18 languages. Booking.com currently has 22 offices: Amsterdam, Athens, Barcelona, Berlin, Cambridge, Cape Town, Dubai, Dublin, London, Loulé (Portugal), Lyon, Madrid, Munich, New York, Orlando, Paris, Rome, San Francisco, Singapore, Stockholm, Vienna and Warsaw.
Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, an Internet booking engine as well as plug and play third party integration interfaces to PMS, RMS and CRM systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
Via Trust’s own communication centres located in North America, Europe and The Far East, customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services. Established in 1989, Trust International is renowned for its highly reliable reservation platform, continuous investment in system software & hardware and delivery of superior customer value. (www.trustinternational.com)
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|Leveraging A Record 2007, Trust International Continues Hotel Distribution Success Story in 2008 / February 2008|
|NH Hoteles, Europe’s 3rd Largest Hotel Group, Renews Distribution Agreement with Trust International / February 2008|
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|Trust International Expands Relationship with Small Luxury Hotels of the World to Include Call Center Services in Asia-Pacific and Arabic Countries / November 2007|
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