Frankfurt - August 25,
2010 –
Trust International’s popular yourVoyager
Central Reservation System (CRS) for hotels is now available in
Japanese,
making it the first comprehensive Japanese language CRS available for
both
domestic and international reservations.
The
new Japanese language version is the first of several Asian language
versions
being developed by Trust, and marks a substantial investment in the
rapidly
expanding Asian travel industry for the company.
“Japan is
a very important market for Trust International. We are building
a strong foundation for
growth with both existing and new customers in this market as
demonstrated by
our launch of the customized version of yourVoyager and the concurrent
development of several other solutions,” said Richard Wiegmann,
Managing
Director, Trust International.
Trust
launched yourVoyager just 10
months
ago and almost immediately began developing a comprehensive Japanese
version.
Today’s launch raises the bar in the industry for local-language
systems.
“As a
truly international business partner, we’re rolling out the Japanese
language
release in record time, and expect to soon announce releases in other
Asian
languages,” Mr. Wiegmann said.
Trust’s yourVoyager fully
supports multibyte
character sets that enable data entry and content
display in Japanese for all aspects of the reservation process,
including room and rate details entered in the hotel-based CRS.
Trust’s fully customized booking solution
includes all features adapted for local Japanese requirements.
For example, Japanese guests’ names will
appear in Kanji and/or Hiragana.
Rather
than merely offering the industry norm of translated static text, Trust
is the
first to translate all other free flow text, text boxes, confirmations,
statistics and reports in Japanese and Chinese characters, including
Kanji,
Hiragana, and Katakana.
Japanese
hotel groups and hotel groups with Japanese partners now can rely fully
on
their Japanese version of yourVoyager CRS. It is easy for Japanese
sales staff
to use and eliminates the need for English translators to obtain data
and
information from the CRS.
yourVoyager provides
the following features for hotels:
- Enhanced intuitive
usability and clear navigation -- supported by contextual online
help. Links to other applications or information to enable easy
inclusion in the yourVoyager portal
- Fully customizable
– white label version customizable for hotel group
- Fully flexible in
functionality allowing hotels to create different versions
of yourVoyager for different user groups, i.e. reservation department
or
revenue management team
- Multi-lingual application
-- all screens and help pages are translated in the chosen language
- Performance dashboard
- the group or the hotel can choose to implement additional information
such as performance and message dashboards with key performance
indicators at a glance and quick communication with member hotels
- Easy-to-use graphical user
interface enables hotels to continue to benefit from an advanced
central reservation platform and design a hotel’s very own tool set
that supports their day-to-day needs.
About
Trust International Hotel
Reservation Services GmbH
Trust
International is one of the world’s leading CRS providers and
international
hospitality partners. Trust’s services and supporting technologies help
hotel
chains and hospitality groups support their sales and marketing
activities with
the latest distribution solutions. The range of services includes CRS
solutions
and software, connectivity to all GDS and IDS channels, an Internet
booking
engine and third party integration to PMS, RMS and CMS systems. Trust
International offers the full range of CRS-related products such as
content
management, business intelligence and commission payment services.
Via
Trust’s own communication centers located in North America, Europe and
The Far
East customers in 47 countries are served with private label telephone
reservation, concierge and telemarketing services.
Established
in 1989 Trust International is renowned for its highly reliable
reservation
platform, continuous investment in system software and hardware and
delivery of
superior customer value.
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