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Trust International Launches Japanese Language Central
Reservation System for Hotels


First of Several Asian Language Versions of yourVoyager CRS Marks Increasing Investment in Asia


Frankfurt - August 25, 2010 – Trust International’s popular yourVoyager Central Reservation System (CRS) for hotels is now available in Japanese, making it the first comprehensive Japanese language CRS available for both domestic and international reservations.
 
The new Japanese language version is the first of several Asian language versions being developed by Trust, and marks a substantial investment in the rapidly expanding Asian travel industry for the company.
 
“Japan is a very important market for Trust International.  We are building a strong foundation for growth with both existing and new customers in this market as demonstrated by our launch of the customized version of yourVoyager and the concurrent development of several other solutions,” said Richard Wiegmann, Managing Director, Trust International.
 
Trust launched yourVoyager just 10 months ago and almost immediately began developing a comprehensive Japanese version. Today’s launch raises the bar in the industry for local-language systems. 
 
“As a truly international business partner, we’re rolling out the Japanese language release in record time, and expect to soon announce releases in other Asian languages,” Mr. Wiegmann said.
 
Trust’s yourVoyager fully supports multibyte character sets that enable data entry and content display in Japanese for all aspects of the reservation process, including room and rate details entered in the hotel-based CRS.  Trust’s fully customized booking solution includes all features adapted for local Japanese requirements.  For example, Japanese guests’ names will appear in Kanji and/or Hiragana.  
 
Rather than merely offering the industry norm of translated static text, Trust is the first to translate all other free flow text, text boxes, confirmations, statistics and reports in Japanese and Chinese characters, including Kanji, Hiragana, and Katakana.
 
Japanese hotel groups and hotel groups with Japanese partners now can rely fully on their Japanese version of yourVoyager CRS. It is easy for Japanese sales staff to use and eliminates the need for English translators to obtain data and information from the CRS.  
 
yourVoyager provides the following features for hotels:
  • Enhanced intuitive usability and clear navigation -- supported by contextual online help. Links to other applications or information to enable easy inclusion in the yourVoyager portal
  • Fully customizable – white label version customizable for hotel group
  • Fully flexible in functionality allowing hotels to create different versions of yourVoyager for different user groups, i.e. reservation department or revenue management team
  • Multi-lingual application -- all screens and help pages are translated in the chosen language
  • Performance dashboard - the group or the hotel can choose to implement additional information such as performance and message dashboards with key performance indicators at a glance and quick communication with member hotels
  • Easy-to-use graphical user interface enables hotels to continue to benefit from an advanced central reservation platform and design a hotel’s very own tool set that supports their day-to-day needs.
 
Trust InternationalAbout Trust International Hotel Reservation Services GmbH
Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, an Internet booking engine and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
 
Via Trust’s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.
 
Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in system software and hardware and delivery of superior customer value.

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For further information about Trust International please contact:

Trust International Hotel Reservation Services
Marketing Department
Tel: +49(0)69 664 089 1502
info@trustinternational.com

Media Contacts:
Julie Shepherd
Accentuate PR for Trust International in North America
Tel. +1 815 479 1833
Julie@accentuatePR.com

Christiane Seelgen
Trust International
Tel.+49 (0)69 66 40 89 15 03
info@trustinternational.com  

 

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