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Resorts World Sentosa Hotels Connects to Trust’s yourVoyager CRS


Singapore and Frankfurt – October 3, 2011 Resorts World Sentosa, Singapore’s first integrated resort, selected Trust International (Trust) as its Centralized Reservation Service (CRS) provider using Trust’s yourVoyager CRS for worldwide distribution in its hotel operations.
 
Resorts World Sentosa, www.rwsentosa.com, located on Singapore’s holiday island of Sentosa, opened in early 2010 and has four hotels, the Resorts World Casino, Universal Studios Singapore® movie theme park and expansive meetings and convention facilities on the 49-hectare (121-acre) site.  The resort also features one of Asia’s largest ballrooms, the Compass Ballroom, and a wide range of entertainment, including world class original shows, celebrity chef restaurants, luxury boutiques and Festive Walk – a half-kilometer of shopping and dining.  The Marine Life Park, the Maritime Experiential Museum & Aquarium and two more hotels are being added to the resort.
 
“As Resorts World Sentosa continues to grow and add new hotels and attractions to its offerings, we are confident that Trust is the right choice for our new CRS provider,” says Andrew Hickey, Vice President of Rooms at the mega-resort.  “Trust offers us the forward-thinking international and technological experience and responsive customer service we need to help meet our strategic goals.” 
 
“Trust has developed several new products and enhancements to yourVoyager CRS this year that offer our partners the most advanced technology available to increase their productivity and bookings, while improving their bottom line,” explains Richard Wiegmann, Managing Director, Trust International.  “Resorts World Sentosa has been driving phenomenal expansion and increased bookings.  YourVoyager is a powerful system that will streamline their reservation, rate loading and reporting processes to allow them to focus on their strategy and continued growth.  We’re proud to be a key partner in Resorts World Sentosa’s growth strategy.”
 
“Trust’s yourVoyager features the industry’s most extensive multi-language capabilities and is being enthusiastically embraced worldwide, with particular interest in Asia and the Middle East where the hospitality business is more rapidly expanding,” states Christine Tan, Vice President Sales, Asia Pacific, Trust International. “Much like Trust International, at a time when much of the world was experiencing a downturn in the hotel industry, Resorts World Sentosa and Trust were investing in their future and it has allowed both companies to flourish as the economy recovered.  We’re looking forward to a long and fruitful partnership as we create new opportunities for growth with Resorts World Sentosa.”
 
Trust added six new customers in the first half of 2011 and launched numerous new products and services, among them the Trust|Corporate Internet booking engine, Japanese and German language capabilities on yourVoyager.  Trust also has added several programming interfaces allowing for real-time sharing of rates and availability directly from the hotel groups’ web sites.

About Resorts World Sentosa
Resorts World Sentosa (RWS), Singapore’s first integrated resort is located on the resort island of Sentosa. Spanning 49 hectares, the resort has welcomed over 15 million visitors since it opened in January 2010. RWS is home to the region’s first-and-only Universal Studios theme park, a casino, luxurious accommodations in four unique hotels, the Resorts World Convention Center, and celebrity chef restaurants, as well as specialty retail outlets. The resort also offers entertainment ranging from its resident theatrical circus spectacular Voyage de la Vie, to public attractions such as the Crane Dance and the Lake of Dreams. Resorts World Sentosa is currently developing the second phase of the Resort. Upon completion, RWS will open the Maritime Experiential Museum and Aquarium, the Marine Life Park, a destination spa and two additional hotels. Resorts World Sentosa is wholly owned by Genting Singapore, a company of the Genting Group.

For more information, please visit www.rwsentosa.com.
 
About Trust International Hotel Reservation Services GmbH
Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, an Internet booking engine and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
 
Via Trust’s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.
 
Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in system software and hardware and delivery of superior customer value.

 
For further information about Trust International please contact:

Trust International Hotel Reservation Services
Marketing Department
Tel: +49(0)69 664 089 1502
info@trustinternational.com
 
Media Contacts:
Julie Shepherd, Accentuate PR for Trust International in North America
Tel. +1 815 479 1833 – Julie@accentuatePR.com
 
Christiane Seelgen, Trust International
Tel.+49 (0)69 66 40 89 15 03 - info@trustinternational.com


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