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Trust International Partners with Agilysys for Richer PMS Interface


Frankfurt, Germany –June 29, 2009 – Trust International further enriches its Trust|Connect availability exchange interface by cementing a partnership with Agilysys, a leading provider of innovative information technology and hospitality software solutions.  The Visual One Property Management System by Agilysys provides an additional interface to Trust|Connect that has been proven to save time, money and manpower by automating the process of updating Trust’s Voyager|CRS centralized reservation system with the latest rate and availability information.
 
The Visual One Property Management System is a comprehensive property management solution that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, night audit, reservations management, room maintenance and more. It will provide Trust International with rich automated availability exchange, using three different availability messages on room type level, rate level and room/rate level, in addition to exchanging reservations downloads and rate uploads.  The multi-property enterprise solution will enable Trust’s hotel chain and group customers utilizing the PMS interface to effortlessly interface via Trust|Connect with Voyager|CRS to share guest profiles, preferences and other key information, which will result in more personalized service and guest loyalty throughout the chain/group.
 
“Our selection by Trust International, a CRS provider known for helping customers improve efficiencies, speaks volumes about the Visual One Property Management System’s ability to automate rate and availability decisions to help manage costs,” said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. “Agilysys’ integrated systems for property management help hotels conserve resources, reduce errors and operate more efficiently while ensuring a memorable guest stay.”
 
“In Trust’s ongoing quest to provide ‘best of breed’ products and services to customers, we are continually seeking and testing solutions that not only improve our interfaces and maximize resources, but also help customers improve services and reduce costs,” said Richard Wiegmann, chief operating officer, Trust International. “Our partnership with Agilysys enables us to offer another addition to our great selection of robust and comprehensive PMS two-way interfaces.”

About Agilysys, Inc.

Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The company uses technology — including hardware, software and services — to help customers resolve their most complicated IT needs. The company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales and support offices in the United Kingdom and China. For more information, visit www.agilysys.com.

About Trust International Hotel Reservation Services GmbH

Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, an Internet booking engine and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.

Via Trust’s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services. 

Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in system software and hardware and delivery of superior customer value. (www.TrustInternational.com)

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Contact:

Julie Shepherd 
Accentuate PR for Trust International in North America 
Tel. +1 815 479 1833 – [email protected]

Christiane Seelgen 
Trust International 
Tel.+49 (0)69 66 40 89 15 03 - [email protected]

Maureen Morreale,
Agilysys, Inc.
Tel: 440-519-8161 – [email protected]
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Also See: Hospitality Management Holdings (HMH) Coral Hotels & Resorts Sign New Partnership with Trust International; HMH Consolidates Distribution, Reservations, Channel Management, CRM with Trust International’s integrated CRS/CRM solution / June 2009

Trust International Forms Strategic Partnership with TIG Global for Web Services and Online Marketing / May 2009

Trust International Adds Wego and Make My Trip as Partners to Expand Internet Distribution for the Asian & Indian Markets / April 2009

Trust International and Hotel Booking Solutions Inc. Sign Deal To Connect World Class Hotel Brands with Tour Operators Worldwide / March 2009

Trust International Celebrates 20 Years with New Client Wins and Continued Leadership in Hotel Distribution, Technology and Service / March 2009

Trust International Wins Hotel CRS Contract for Charming Hotels and Resorts / March 2009

Trust International Implements Full CRS Services for HUSA Hoteles, Takes Dominant Position In Spain’s CRS Provider Marketplace / February 2009

Dorint Hotels & Resorts Employs New Trust International End-To-End CRS/CRM Solution; Sees Improved Sales, Guest Interaction, Campaign Management, Efficiency / February 2009

Bharat Hotels’ Selects Trust International as Enterprise CRS for Worldwide Distribution Channels for The Grand Group/Lalit Hotels / November 2008

Trust International and Kiwi Collection Partner for Luxury Hotel Rate Distribution and Reservations / November 2008

Trust International's Best of Breed Products/Services and Commitment to Asia Leads to Expansion in Market; Trust underlines APAC importance with Customer Conference and Advisory Board for the first time in Asia and successful showcase at ITB Asia, Oct 22-24 / November 2008

Trust International Establishes Interface with Booking.com / October 2008

Trust International Secures New Contract With Motel One Chain, Escorts Budget Niche Leader Into CRS Arena / October 2008

Trust International’s New Client Mantis Collection the First to Implement Major Internet Booking Engine in South Africa / August 2008

Trust International Supports Asia-Pacific Travel Boom With Area-Specific Products and Services / July 2008

Trust International Marks Successful First Half of 2008 With 7 New Clients and Increased Hotel Booking Volume / July 2008

Trust International’s Upgraded Trust|Voyager CRS v.12 Provides More Information, Saves Time / June 2008

Trust International 19th Customer Conference and Advisory Board Yields Insight, Direction for Future Development; Hotel groups discuss market trends and latest technology enhancements / June 2008

The Oberoi Group Expands Trust International Contract to Include Trident Hotels / May 2008

Trust International Adds Support of Total Pricing for Amadeus Becoming One of the First To Support Total Pricing in All Four GDSs / March 2008

TRUST International Receives HTNG Workgroup Leadership Award 2007 / March 2008

Banyan Tree Hotels and Resorts Relies on Trust Technology for their Own Private Label Chain Code; Banyan Tree’s Private Label GDS code ‘BY’ powered by Trust|Voyager CRS / February 2008

Leveraging A Record 2007, Trust International Continues Hotel Distribution Success Story in 2008 / February 2008

NH Hoteles, Europe’s 3rd Largest Hotel Group, Renews Distribution Agreement with Trust International / February 2008

Trust International's New Voyager|CRS Release Increases Hotel Distribution Flexibility and Efficiency; Trust|Voyager adds more customized enhancements to support distribution strategy of hotels / January 2008

Trust International Successfully Implements Okura Hotels & Resorts on Trust|Voyager CRS; Hotels smoothly transitioned to new OC two-letter GDS Code / November 2007

Trust International Expands Relationship with Small Luxury Hotels of the World to Include Call Center Services in Asia-Pacific and Arabic Countries / November 2007

TravTech Selects TRUST International for Worldwide Distribution and Central Reservation Services / November 2007

The Oberoi Group Extends Successful Relationship with TRUST International & Fosters CRS Integration / October 2007
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