News for the Hospitality Executive
Frankfurt, Germany – July 23, 2009 –Trust International announced today that it has successfully implemented a new interface connecting their Voyager Central Reservation System (CRS) to the property management systems (PMS) by German protel hotelsoftware GmbH. The latest addition to the Trust|Connect PMS services has been developed for Trust’s and protel’s common user Classical Hotels, one of the largest luxury hotel companies in Greece with landmark hotels such as the King George Palace in Athens.
The interface with protel enables Classical Hotels, with hotels in Greece, Turkey, Serbia and Bulgaria, to load their PMS data into the Trust|Voyager CRS in a fraction of the normal time, streamlining their operation on a daily basis.
“We know that process efficiency can make or break a hotel—today more than ever,” says Manfred Osthues, co-founder and managing director of protel. “At protel, we never lose sight of the most important purpose of our software: to optimize our customers’ workflows and thus improve their operational effectiveness. We are pleased that with Trust we have found a partner who shares our goal.”
“Our newly built interface between the protel PMS and the Voyager|CRS is just one more example of our ongoing efforts to help hotels improve efficiencies and, ultimately, their bottom line,” said Richard Wiegmann, COO & Managing Director Trust International. ”The protel interface has eliminated the labor- and time-intensive process of updating the CRS with the latest rate and availability decisions manually. In addition, by automating this process, it greatly reduces the potential for errors while providing Classical Hotels with more accurate, up-to the minute rates and availability. Melding innovation and experience with our partners, we offer yet one more way to help hotels save significant time, money and manpower—truly a win-win situation for all of us.”
About protel hotelsoftware GmbH, Germany
protel develops and sells technology and service solutions specifically and exclusively for the hotel industry and related companies. The consistent focus on the needs of this industry makes protel one of the most experienced and successful provider of professional hotel management systems. From the small individual hotel to multinational hotel groups— the product lines of protel hotelsoftware GmbH provide all areas with standard software solutions that can be individually customized to meet every need. Started in 1994, today protel proudly counts over 4,500 hotels, resorts, hotel chains, hotel training centers and universities in 50 countries amongst its customers. Ranging from hotels with only 30 rooms, but with a high level of personalized guest services, to large 2,200 room accommodation facilities, it offers a great range of hospitality software.
The company’s headquarter is located in Dortmund; Germany. By operating a branch in Dubai and a dense network of closely cooperating business partners, protel is represented worldwide. (www.protel-hotel-software.com)
About Classical Hotels
Art, Tradition, Vision, Hospitality, Eternal values, Quality, Discreetness, Harmony, Beauty, Pleasure, Inspiration, Passion, Freedom and Love of life are some of the values that Classical Hotels share with our visitors and friends.
The thirteen city hotels under the Classical brand guarantee an unsurpassed level of quality and luxury. Whether traveling for business, leisure, a city break or a combination of the three you will be sure to find a Classical Hotel that meets your needs.
Classical Hotels are committed to offer luxuries of the highest international standard that nurture a unique feel and taste in design, cuisine, architecture, service and quality.
About Trust International Hotel Reservation Services GmbH
Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, an Internet booking engine and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
Via Trust’s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.
Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in system software and hardware and delivery of superior customer value. (www.TrustInternational.com)
|Also See:||Trust International Partners with Agilysys for Richer PMS Interface / June 2009|
|Hospitality Management Holdings (HMH) Coral Hotels & Resorts Sign New Partnership with Trust International; HMH Consolidates Distribution, Reservations, Channel Management, CRM with Trust International’s integrated CRS/CRM solution / June 2009|
|Trust International Forms Strategic Partnership with TIG Global for Web Services and Online Marketing / May 2009|
|Trust International Adds Wego and Make My Trip as Partners to Expand Internet Distribution for the Asian & Indian Markets / April 2009|
|Trust International and Hotel Booking Solutions Inc. Sign Deal To Connect World Class Hotel Brands with Tour Operators Worldwide / March 2009|
|Trust International Celebrates 20 Years with New Client Wins and Continued Leadership in Hotel Distribution, Technology and Service / March 2009|
|Trust International Wins Hotel CRS Contract for Charming Hotels and Resorts / March 2009|
|Trust International Implements Full CRS Services for HUSA Hoteles, Takes Dominant Position In Spain’s CRS Provider Marketplace / February 2009|
|Dorint Hotels & Resorts Employs New Trust International End-To-End CRS/CRM Solution; Sees Improved Sales, Guest Interaction, Campaign Management, Efficiency / February 2009|
|Bharat Hotels’ Selects Trust International as Enterprise CRS for Worldwide Distribution Channels for The Grand Group/Lalit Hotels / November 2008|
|Trust International and Kiwi Collection Partner for Luxury Hotel Rate Distribution and Reservations / November 2008|
|Trust International's Best of Breed Products/Services and Commitment to Asia Leads to Expansion in Market; Trust underlines APAC importance with Customer Conference and Advisory Board for the first time in Asia and successful showcase at ITB Asia, Oct 22-24 / November 2008|
|Trust International Establishes Interface with Booking.com / October 2008|
|Trust International Secures New Contract With Motel One Chain, Escorts Budget Niche Leader Into CRS Arena / October 2008|
|Trust International’s New Client Mantis Collection the First to Implement Major Internet Booking Engine in South Africa / August 2008|
|Trust International Supports Asia-Pacific Travel Boom With Area-Specific Products and Services / July 2008|
|Trust International Marks Successful First Half of 2008 With 7 New Clients and Increased Hotel Booking Volume / July 2008|
|Trust International’s Upgraded Trust|Voyager CRS v.12 Provides More Information, Saves Time / June 2008|
|Trust International 19th Customer Conference and Advisory Board Yields Insight, Direction for Future Development; Hotel groups discuss market trends and latest technology enhancements / June 2008|
|The Oberoi Group Expands Trust International Contract to Include Trident Hotels / May 2008|
|Trust International Adds Support of Total Pricing for Amadeus Becoming One of the First To Support Total Pricing in All Four GDSs / March 2008|
|TRUST International Receives HTNG Workgroup Leadership Award 2007 / March 2008|
|Banyan Tree Hotels and Resorts Relies on Trust Technology for their Own Private Label Chain Code; Banyan Tree’s Private Label GDS code ‘BY’ powered by Trust|Voyager CRS / February 2008|
|Leveraging A Record 2007, Trust International Continues Hotel Distribution Success Story in 2008 / February 2008|
|NH Hoteles, Europe’s 3rd Largest Hotel Group, Renews Distribution Agreement with Trust International / February 2008|
|Trust International's New Voyager|CRS Release Increases Hotel Distribution Flexibility and Efficiency; Trust|Voyager adds more customized enhancements to support distribution strategy of hotels / January 2008|
|Trust International Successfully Implements Okura Hotels & Resorts on Trust|Voyager CRS; Hotels smoothly transitioned to new OC two-letter GDS Code / November 2007|
|Trust International Expands Relationship with Small Luxury Hotels of the World to Include Call Center Services in Asia-Pacific and Arabic Countries / November 2007|
|TravTech Selects TRUST International for Worldwide Distribution and Central Reservation Services / November 2007|
|The Oberoi Group Extends Successful Relationship with TRUST International & Fosters CRS Integration / October 2007|
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