| Frankfurt, Germany, February 11, 2008� Trust International
today announced that it has completed its most successful business year
in history. Trust�s success in 2007 as a global provider of technology
and distribution solutions for the hospitality industry was achieved through
massive customer growth, increased channel connectivity, the company�s
continuing dedication to service and quality, its customer-focused innovations
and the industry leading reliability and stability of the Trust central
reservation system (CRS).
Trust marked major achievements in 2007 that included:
-
The addition of 12 new hotel groups on its ASP-based CRS;
-
Increasing generated booking revenue to a total of $3.2 billion USD for
its customers;
-
Processing more than 6 million transactions per day � totaling more than
2 billion transactions for the year -- through the Trust systems, cost-effectively
distributing hotel rates and availability to the market channels.
Trust�s successes in turn are enhancing results for its customers, helping
them increase sales while saving time and effort. In 2007 Trust�s
booking engine technology helped generate a 23% increase in room nights
on customers� websites.
�We are pleased with the results of 2007 as reflected in our increased
global customer portfolio, especially in rapidly emerging markets like
Asia, the Mid-East and Russia and in the number of renewals of long-standing
partnerships with our customers,� said Richard Wiegmann, Chief Operating
Officer, Trust International. �We look forward to continuing these
positive results in 2008 with the expansion of our services and customer
base and the strengthening of partnerships with third party providers.
We are focusing on accelerating our customers� growth and improving their
commercial margins via innovative solutions.�
Already in 2008 the first customer implementations are underway, and
more investments into hardware and software are underlining Trust´s
reputation as one of the most reliable central reservation systems and
service providers in the industry. These types of investments have
enabled Trust to achieve 99.98% system uptime � a high level
that is rarely found in any industry.
Trust has recently introduced several new developments and services,
including:
-
Launch of a new Internet booking engine based on latest web technologies;
-
Trust´s global communication centers have added new services and
today are serving 47 countries with voice reservation service, call forwarding,
concierge, chat and call back services, as well as telemarketing services
-
Trust has made additions in its Direct Connect Services to PMS, CRM and
RFP systems, such as Lanyon, Leonardo, Ideas V5i, Nexus, and a first rollout
of a fully integrated solution covering Trust|Voyager CRS, full 2-way PMS
interfaces (single image inventory), RMS/YMS, central profile database
and best in class CRM solution;
-
Trust was one of the first to receive Hotel Technology Next Generation�s
(HTNG�s) Property/Distribution Solution standards compliance certification
for �TRUST|Voyager with TRUST|Connect 1.0�;
-
Trust delivered new software releases of Trust|Voyager CRS with latest
enhancements and new functionalities delivered free of charge to Trust
customers; and
-
Trusted hosted two successful customer advisory boards that conducted
in-depth discussions with Trust customers on directions and strategic developments
of the Trust software and services.
Today Trust|Voyager CRS is used by market-leading international hotel chains
to distribute hotel rates, availability and information to all channels
including the Global Distribution Systems (GDS), online travel sites, call
centers and the hotels´ own websites.
About Trust International
 Trust
International is one of the world�s leading CRS providers and international
hospitality partners. Trust´s services and supporting technologies
help hotel chains and hospitality groups support their sales and marketing
activities with the latest distribution solutions. The range of services
includes CRS solutions and software, connectivity to all GDS and IDS channels,
an Internet booking engine and third party integration to PMS, RMS and
CMS systems. Trust International offers the full range of CRS-related products
such as content management, business intelligence and commission payment
services.
Via Trust´s own communication centers located in North America,
Europe and The Far East customers in 47 countries are served with private
label telephone reservation, concierge and telemarketing services.
Established in 1989 Trust International is renowned for its highly reliable
reservation platform, continuous investment in system software and hardware
and delivery of superior customer value.
(www.trustinternational.com) |