Hotel Online News for the Hospitality Executive 
Dallas, March 18, 2013 – UniFocus, a leading international hospitality provider of Smart Productivity Tools and Survey Solutions announces today the utilization of the latest communications technology transforming the way business gets done. “The dedication and personal service highly valued by our clientele in over 100 countries worldwide is now even easier to accomplish. Through the incorporation of the Microsoft’s Lync system, our teams have the ability for real time face-to-face connections and collaborations with any of our business partners, wherever they may be located globally with a simple click of a button.” (Joe Sullivan, CIO of UniFocus).
By enhancing our audiovisual capabilities, UniFocus is able to enhance our high-touch environment with immediate reaction times to all of our clients’ needs. A key benefit is the ability to screen share with our partners and vice versa. Screen sharing allows UniFocus to support and train our business partners at their respective properties while mitigating the expense and time for travel. Additional benefits of enabling flexibility in scheduling, and customized training across organizations and properties improve profit and productivity. “This technology facilitates access for rapid responses for our clients ensuring we continue to provide the premiere quality of service our partners expect and deserve across the entire spectrum of our technologies portfolio.” (Mark Heymann, President and CEO of UniFocus). Support at the right time, in the right place leads to the right bottom line. Your employees are the most important investment and their time is valuable. The opportunity to collaborate with them anytime anywhere is smart business transforming the way business gets done.
About UniFocus The Right People. The Right Service. The Right Bottom Line. 
UniFocus is the leading hospitality provider of Smart Productivity Tools for Labor Management, Time and Attendance, Survey Feedback Solutions, Performance Productivity, Consulting and Training that are guaranteed to Increase Performance and Drive R.O.I. Our technologies include innovative labor management system modules for forecasting, planning, automated scheduling, operational budgeting, revenue reporting, and business intelligence. UniFocus specializes in operational analysis & process re-engineering enhanced by training for your organization’s leadership and overall development. Partnered with survey feedback systems for guest satisfaction, employee engagement, meeting planners, and multi-dimensional mystery evaluations we evaluate the way you do business and help drive success. UniFocus is an allied member of the American Hotel & Lodging Association and a member of the National Restaurant Association. For more information, visit www.unifocus.com or call 972-512-5100. Please visit us on LinkedIn, Facebook, Twitter and YouTube. You can also subscribe to receive UniFocus press releases via RSS feed.
Contact:
Beth Mahler Marketing Director UniFocus, LP Tel: (972) 512-5120 [email protected]
Also See: Empower Your Human Resources Department with UniFocus / February 2013 How Much is a Meeting Planner Worth? MEETINGScope: The Premiere Hospitality Survey Solution Designed Specifically to Distill Meeting Planner Feedback that will Increase your Bottom Line / February 2013 Do Your Managers Know How to Optimize Your Labor? / February 2013 Take Control of Your Labor Management Systems with UniFocus – The Next Generation of Integrated Labor Management Systems Dashboards / January 2013 Drive Intent to Recommend with New UniFocus Training Class / November 2012 Timing is Right for DKN Hotels to Select UniFocus’ Time and Attendance / October 2012 Identify Revenue Opportunities with Innovative Reporting Dashboard from UniFocus / October 2012 UniFocus Survey Enhancements Increase Response Rates by Making Mobile Survey Taking More User Friendly / October 2012 UniFocus’ International Reach Surpasses 100 Countries Worldwide / October 2012 Glacier Park Chooses UniFocus’ Feedback Survey Solution / September 2012 UniFocus Offers Management Leadership Courses as Part of Expanded Training Program / September 2012 Accelerate Your Performance with the New BI Tool from UniFocus / September 2012 UniFocus’ Survey Solution Helps RIVUE Restaurant & Lounge WOW its Patrons / August 2012 UniFocus Showcases User Benefits with Redesigned Website – www.unifocus.com / August 2012 Parking Services Provider, AAA Parking, Selects UniFocus Time and Attendance / August 2012 UniFocus Survey Solutions the Perfect Fit for Ojai Valley Inn & Spa / June 2012 UniFocus’ GUESTScope Delivers Superior Corporate Level Intelligence With Innovative Dashboard / June 2012 Green Initiative at Coast Chilliwack Hotel’s Prestons Restaurant Supported by UniFocus’ GUESTScope Survey Solution / June 2012 UniFocus’ GUESTScope Survey Solution Selected By Black Bear Casino Resort / June 2012 UniFocus Unveils Innovative Mobile Applications / May 2012 The Hotel at Arundel Preserve Utilizes UniFocus Survey Feedback to Establish Service Standards / March 2012 STAFFScope Helps Dallas Convention and Visitors Bureau Achieve Top 40 Places to Work Listing / February 2012 UniFocus Partner, The Heathman Hotel, Honored With Spot on TripAdvisor’s 2012 Top 25 List / February 2012 Valet Parking Leader, Towne Park, Selects UniFocus’ Watson, R.M. Solution for Workforce Management / January 2012 Foxwoods Resort Casino Partners with UniFocus to Conduct Comprehensive GUESTScope Satisfaction Survey; Partnership Reinforces North America’s Largest Resort Casino’s Commitment to Five Star® Service / January 2012 Festiva Hospitality Group Selects UniFocus as Comprehensive Feedback Provider / December 2011 One Ocean Resort “Exceeds Expectations” – with MEETINGScope™ / June 2011 Watson, R.M.™ Gives “Lightning-Fast” Access to Labor Metrics / May 2011 Plus Services Company Sees Benefits from Watson, R.M.™ / May 2011 Lajitas Resort Raises the Bar for Service–with GUESTScope™ / May 2011 The Gladstone Gets “Higher Intent to Return” with GUESTScope™ / April 2011 Wente Vineyards Selects Full-Bodied MEETINGScope™ / April 2011 Red Lion Hotels Revolutionizes Time & Attendance / March 2011 Ameristar Casinos Optimizes Workforce with UniFocus’ LMS / March 2011 UniFocus LMS Dashboard Puts You in the Driver’s Seat! / February 2011 Festiva Gets 90% Satisfaction Scores with UniFocus / February 2011 GUESTScope™ Puts Critical Insight at Your Fingertips / January 2011 Holiday Isle Resort and Marina Selects GUESTScope™ / January 2011 Fairmont Pittsburgh Implements UniFocus’ Watson, R.M.™ / January 2011 Peabody Orlando Builds 4-Star Service Culture with GUESTScope™ / December 2010 Fisher Island Club Deploys UniFocus’ GUESTScope™ / December 2010 Tropicana Entertainment Partners with UniFocus / December 2010 The Manhattan at Times Square Hotel Selects GUESTScope™ / November 2010 Rosewood Sand Hill’s Interactive Staff Portal: It’s a Hit! / November 2010 Tepic Management Group Deploys UniFocus’ GUESTScope™ / November 2010 Oyster Bay Beach Resort Selects UniFocus’ GUESTScope™ / October 2010 Elysian Selects UniFocus’ Smart Labor Management System / October 2010 Castle Hill Inn Deploys UniFocus’ GUESTScope™ / September 2010 Hotel del Coronado Sees Benefits from Watson, R.M. / September 2010 Study: Mystery Shop Drives 2% Uptick in Guest Satisfaction / September 2010 UniFocus Study: 93 Percent of Hoteliers Optimistic for 2012 / September 2010 Plus Services Company Partners with UniFocus; Deploys Watson, R.M.™ Time & Attendance / August 2010 Red Lion Hotels Implements UniFocus’ Watson, R.M.™ Time & Attendance / August 2010 Xanterra Parks & Resorts Deploys UniFocus’ MEETINGScope™ / August 2010 Hardage Group Management Deploys UniFocus’ GUESTScope™ / July 2010 UniFocus’ Watson, R.M.™ Delivers End-to-End HRMS /July 2010 West Paces Hotel Group Partners with UniFocus / June 2010 UniFocus’ MEETINGScope™ Quantifies Revenue at Risk / April 2010 George Strauss Joins UniFocus as VP Casino Sales; Development Team Expands to Accommodate Growth – UniFocus Expands Sales Reach to Casino Industry with Web-Based T&A, LMS / March 2010 UniFocus Launches Global Online Training Initiative; Self-Paced Learning Environment Utilizes Interactive Real-Life Scenarios / March 2010 UniFocus Expands Global Footprint for Watson, R.M.™; NEW for 2010: Multi-Language Support, Upgraded Schedule Editor / February 2010