Industry Happenings

/Industry Happenings

InnSpire Forms Strategic Partnership With Quadriga Worldwide

InnSpire | June 18, 2019

Leading provider of guest engagement and entertainment solutions tapped to jointly strengthen stability, reliability and innovation for the hospitality industry Stockholm and Minneapolis – HITEC Booth # 1546 – June 18, 2019 – Following the announcement that Quadriga Worldwide has been acquired and now operated by strong Scandinavian owners, InnSpire, a leading provider of guest engagement, digital entertainment and business intelligence solutions for the global hospitality market, has formed a strategic partnership with Quadriga Worldwide to strengthen international sales, as well as product innovation and development for the two co...

HospitalityNet and HFTP to Conduct Landmark Industry Survey at HITEC Minneapolis

Puzzle Partner | June 17, 2019

HospitalityNet™ and HFTP have announced that they will be launching the first edition of the hospitality industry’s first comprehensive Sentiment Survey at HITEC 2019 in Minneapolis. Event attendees and exhibitors will be invited to participate by members of a dedicated onsite team or contacted directly via email. This Sentiment Survey, sponsored by Shiji, aims to build the most comprehensive picture of pertinent trends impacting the hospitality technology industry. The survey, once compiled and analyzed, will decipher what hotel companies, technology providers, and educational institutions consider to be the most critical based upon c...

Leading by Example with Customer Service Experience

SpaSoft and Springer-Miller Systems | June 13, 2019

Toronto, Canada — June 13th, 2019 — SpaSoft, the leading provider of guest-centric hospitality and spa management systems, announces its upcoming SpaSoft User’s Group event in Orlando, Florida on July 31st, 2019. SpaSoft understands that a top priority for any spa is to make sure their spa facilities and services exceed guest expectations. SpaSoft is committed to providing exceptional customer events and training sessions to empower spa teams to improve their business. The objective of the SpaSoft user’s group event is to teach, connect and network with their valued customers, in a local setting that is convenient for each spa busi...

Mergers, Changing Demographics and Technology

Teneo Hospitality Group | June 11, 2019

Teneo Hospitality Group Addresses Concerns of Associations Washington, DC, June 2019 … Days before his inauguration in 1861, President-Elect Abraham Lincoln was smuggled into Washington’s iconic Willard Hotel by the head of the Pinkerton Detective Agency. Undeterred by threats of assassination, Lincoln received petitioners for jobs, contracts and new legislation in the hotel lobby and the term “lobbyist” was born. Today, Washington, DC remains the Mecca for lobbyists and the many associations they represent. “Over 5000 associations are headquartered in the Greater DC area. They are a significant segment of the meetings industr...

Takeaways From the Caribbean Hotel Investment Conference

Allison Fogarty | June 10, 2019

By Allison Fogarty The Caribbean is open for business, although recovery continues. As the region continues to recover from the devastating 2017 storm season, many hotels have reopened, even as infrastructure work continues. As always, recovery takes longer than anticipated, but open insurance claims are settling, and a number of properties are slated to reopen later this year, in time for the 2020 high season. Following the devastation, many owners of heavily damaged properties have taken the opportunity to significantly upgrade their properties with the proceeds of their insurance settlements, which will enhance their future positioning....

Europe’s Hotel Construction Pipeline Is Accelerating and Hitting All-Time Highs Amidst Concerns of an Economic Slowdown Ahead

Lodging Econometrics (LE) | June 10, 2019

June 10, 2019 – PORTSMOUTH, NH -- Analysts at Lodging Econometrics (LE) report that Europe’s hotel construction pipeline continues its robust up-swing in 2019 with 1,670 projects/254,600 rooms, a remarkable 22% increase in projects and 19% increase in rooms year-over-year (YOY). There has been an optimistic, upward trend in the European service and construction sectors, which is off-setting the weak outlook for exports and the on-going short-falls in manufacturing. New construction is being positively impacted by accommodative lending policies. Unemployment is at a 19-year low, yet an economic slowdown is still predicted for 2019. T...

BENCHMARK®, a global hospitality company, Names Olivier C. Gaupin Director of Culinary Operations

BENCHMARK®, a global hospitality company | June 9, 2019

The Woodlands (Houston), Texas, June 2019 … BENCHMARK®, a global hospitality company, has named Olivier C. Gaupin director of culinary operations, a newly created position to further enhance Benchmark’s food and beverage positioning and expanding recognition. Patrick Berwald, vice president food and beverage, made the announcement. “It is with great pleasure that I announce Olivier’s appointment and welcome him to our growing F&B team,” said Mr. Berwald. “He brings an extraordinary depth of culinary knowledge and global experience to his new role, gained both in Europe and across the United States. Olivier has also led mul...

Ventana Big Sur, an Alila Resort, Appoints Keith Potter as Executive Chef

Ventana Big Sur | June 7, 2019

Big Sur, Calif. (June 7, 2019) – Ventana Big Sur, an Alila Resort, has appointed Keith Potter as executive chef of the celebrated luxury resort tucked between towering redwood trees and the California coastline in Big Sur. Potter, who brings over 15 years of culinary experience at acclaimed restaurants in Chicago, will oversee all food and beverage operations for the 59-room resort including its signature indoor-outdoor restaurant, The Sur House. “I could not be more thrilled to join the team at Ventana Big Sur, a premier culinary destination in California,” said Potter. “California’s abundance of fresh, high-quality ingredients ...


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