What a Sparkplug Teaches About Hotel Operations During a Crisis
Greg Johnson | April 2, 2020
By Greg Johnson We are seeing occupancies declining, groups canceling and jobs being lost. It is easy for hoteliers to get caught up in the vortex of panic and depression. Up until now, many sales leaders have assumed the role of the hotel sparkplug, filled with energy and optimism to cast an uplifting aura throughout the back of the house. It is critical that we all continue this message of confidence and hope. Aside from the metaphorical meaning of the term ‘sparkplug’, let me first digress with a short story about some engine troubles I was recently having which nonetheless provides a powerful lesson for those in hospitality. Ann...
Forward-Thinking Hotels and Casinos Take Control of the Silver Lining During Uncertain Times
Robb Monkmann | April 2, 2020
By Robb Monkmann Let’s face it, the countless 2020 industry predictions we read in December 2019 did not prepare us for this. Business school, quite frankly, couldn’t prepare us for this. Hoteliers, a few mere months ago, found themselves facing the year ahead with unbridled optimism. We relished in the promise of continued innovation, while hotels were poised to welcome an influx of eager travelers, and revenue projections boasted an upward trajectory. And now? We find ourselves in uncharted territory, facing — arguably — more uncertainty than we ever have before. Not to say COVID-19 is the first pandemic to impact the hospital...
Covid-19: Impact on the Indian Hotels Sector
Mandeep S Lamba | April 2, 2020
By Mandeep S Lamba, Akash Datta, Dipti Mohan The world is still coming to terms with the Covid-19 outbreak and there is no doubt that the pandemic will change the world as we know it. With the globalized world going into partial or complete shutdown, the overall impact on human life, economic growth and businesses is immeasurable, both in the short term and long term due to the uncertainty as things evolve. While most Economists and Analysts currently expect the global economy to rebound, by some measure in the latter part of 2020, the exact timeline cannot be determined till the virus is contained across the globe. Nearer home, the ...
Wynn Resorts Extends Benefits for All North American Employees
Wynn Resorts | April 2, 2020
LAS VEGAS, April 2, 2020 -- Wynn Resorts (Nasdaq: WYNN), the world's leading resort company based in Las Vegas, Nevada, announced today that the Company will extend paying all salaried, hourly and part-time employees through May 15, for a total of 60 days of payroll continuance. The Company decided to take this action as part of its shared responsibility for the health and safety of its employees, their families and the Las Vegas and Greater Boston communities during this pandemic. Payroll coverage will include more than 15,000 current Wynn and Encore employees. For tipped employees, it includes the average tip compliance rate or distr...
Delay of 2020 Olympics Devastating for Tokyo Lodging Industry, Says GlobalData
GlobalData | April 2, 2020
Major players based in the Japanese capital will be relieved that an Olympic cancellation has been avoided, but smaller operators will be unable to see a silver lining, says GlobalData, a leading data and analytics company. Ralph Hollister, Travel & Tourism Analyst at GlobalData, comments: “Many smaller establishments that do not have the high cash reserves that their large-scale competitors possess needed the Olympics to occur this summer. “The closure of major attractions in Japan that encouraged a constant flow of guests such as Tokyo Disneyland, combined with China banning overseas trips, has created a severe lack of tourism...
The Hospitality Way of Survival After Covid-19 Crisis
Yutong MENG | April 2, 2020
By Yutong MENG The sudden outbreak of Covid-19 (unofficially called Coronavirus) crisis swept through Chinese Lunar New Year like a hurricane, adding a layer of panic and depression to the hospitality industry which was supposed to be busy and prosperous. According to STR, the average occupancy rate in mainland China began to decline significantly and continuously from January 14, falling from the peak 70% to less than 10%, and currently stable between 5% and 10%. Compared to an average occupancy of 55% in previous Chinese Lunar New Years, the Covid-19 epidemic has caused great trauma to the hospitality industry in China. Meanwhile, ...
Is Your Business Hard-Wired for Panic or Innovation?
James Houran, Ph.D., Dallas | April 2, 2020
By: James Houran, Ph.D., Dallas | Keith Kefgen, New York The COVID-19 pandemic has now become the most disruptive event in our lifetime. Understandably, virtually all organizations are bogged down in “immediate” decision-making. It is all tactical right now, because there is no place to run and no place to hide; there is no safe haven. But once the immediate circumstances settle, will your organization be hard-wired for panic or innovation? This pandemic offers two critical lessons for leadership thinking. First, psychologists have often emphasized mindfulness to a purpose. Living in the present moment, and nonjudgmentally as an app...
HFTP Presents “Best of HFTP” With Co-Located Events in October 2020, Including HITEC San Antonio, HFTP Annual Convention, Club Forum and Entrepren
HFTP | April 2, 2020
The hospitality association has rescheduled its 2020 events for Fall to accommodate for current social distancing measures. The events will run the week of October 26-29 at the Henry B. Gonzalez Convention Center in San Antonio, Texas USA. 2 April 2020 In response to the guidance for slowing the spread of Covid-19, Hospitality Financial and Technology Professionals (HFTP®) restructured its 2020 event calendar, moving early 2020 events to the second half of the year, and co-locating them for one eventful week. First it rescheduled the North American Hospitality Industry Technology Exposition and Conference (HITEC®) to October 26-29, 2020...
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The Hospitality Way of Survival After Covid-19 Crisis
What a Sparkplug Teaches About Hotel Operations During a Crisis
Is Your Business Hard-Wired for Panic or Innovation?
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