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NextPax Travel Technology Announces Record Year for Client Acquisition, Innovation, Partnerships, Integrations, Awards and New Market Expansion

NextPax, Inc. | November 12, 2019

Fastest growing global connectivity provider delivers more advanced automation and global reach to optimize bookings for hotels and vacation rentals Salt Lake City, Utah (November 12, 2019) - NextPax, the most advanced channel management technology provider for hotels, resorts and vacation rentals worldwide, marked another consecutive year of impressive milestones. With a record number of new clients, integrations, awards, product enhancements, and partnerships, the company has become the fastest-growing global connectivity solutions in the hospitality industry. NextPax landmark accomplishments include: Winner of the prestigious Am...

Hotelogix Launches Its Automated Coaching Engine- ACE, to Realize Expedited Product Evaluation Experience for New Users

Hotelogix | November 12, 2019

Bangalore, 12/November/2019: Hotelogix, a leading cloud-based Hotel Property Management System provider has announced the launch of A.C.E. – Automated Learning Engine, that aims to bring more power in the hands of users. This one-of-a-kind initiative will enable hoteliers to explore the system in all its depth before buying – expediting the process of evaluating and investing in a Cloud PMS. “The intention behind this initiative is to empower hoteliers to experience our product before they make their buying decision. With interactive coaching guides hand holding them through their discovery phase, we believe this module will be trans...

Le Meridien Hotel Boosting Its Bottom Line and Personalizing Service With AVaStar

AVaStar | November 12, 2019

By self-operating its audiovisual/event technology services via the AVaStar program, this Chicago hotel is seeing an almost 40% year-over-year improvement in profitability in less than six months [Gaithersburg, Md.—November 12, 2019]— AVaStar, the hospitality industry’s first subscription support program for audiovisual/event technology services, is driving profitability for Le Meridien Chicago Oakbrook Center. The contemporary hotel, featuring approximately 4,000 square feet of event space, has taken control of its destiny and relationship with customers. A few months ago, management began looking for a solution that would increase re...

Verdant Named a Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500™

Verdant | November 7, 2019

Attributes 218% revenue growth to increased brand awareness, repeat business from loyal customers, and the easy-to-install plug-and-play nature of its solutions [Montreal, Quebec — November 7, 2019] — Verdant today announced it ranked No. 418 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America now in its 25th year. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2015 to 2018. Verdant grew 218% during this period. Alain Belanger, Verdant CEO, credits demand for Ve...

HX News: dormakaba’s RT Plus BLE-Enabled RFID Lock Offers Easy Upgrade from Magstripe

dormakaba | November 6, 2019

HX 2019: Visit dormakaba in Booth #1409 Jacob K. Javits Convention Center NYC, November 10-11, 2019 Ready to Convert to RFID? HX Attendees Can See How dormakaba’s RT Plus Lock Simplifies Transition from Magstripe to Mobile-Enabled RFID MONTREAL, November 6, 2019 – dormakaba, the provider of secure Saflok™ and Ilco™ electronic door locks will demonstrate its new RT Plus mobile-enabled RFID guestroom electronic door lock at HX booth 1409. The RT Plus has BLE (Bluetooth Low Energy) technology integrated in its reader and is ideal for magstripe or mechanical lock retrofit. dormakaba is a total solution provider for the hospitality...

Learn How to Drive Employee Engagement and Improve Enterprise Communications With Beekeeper at HX: The Hotel Experience Powered by AAHOA

Beekeeper | November 5, 2019

Punch your HX Passport at Beekeeper Booth 1020, November 10 – 12, at the Javits Center in New York, for a chance to win $5,000! San Francisco -- Nov. 5, 2018 -- Beekeeper, the leading communication and operations platform for connecting a hotel’s non-desk workers across locations and departments, will be at HX: The Hotel Experience Powered by AAHOA next week. The digital operations platform is delivering the ultimate guest experience by cultivating an undeniably empathetic employee experience. Considering that the current hospitality workforce gap has reached unprecedented levels (with the U.S. Bureau of Labor Statistics estimating mor...

Case Study: How Banff Lodging Company Centralizes Call Center Operations & Revenue Management for 11 Resorts With Maestro Multi-Property PMS Suit

Maestro PMS | November 5, 2019

HX 2019: Visit Maestro PMS in Booth #1231 Jacob K. Javits Convention Center NYC, November 10-11, 2019 November 5, 2019 – “Banff Lodging Company (BLC) selected Maestro for its six original hotels because of its integrated property management (PMS) and Sales and Catering systems. We are a heavy group company with custom BEOs, and Maestro’s hotel software system integration has been excellent,” said Arjun Gersoppe, General Manager at Banff Lodging Company. “Now we have 11 properties on one Maestro hotel software database. This enables us to operate a multi-property call center, simplify cross-selling and book larger groups. Maestro...

SiteMinder Launches the Hotel App Store

SiteMinder | November 4, 2019

Hotels can now choose how they connect their business systems to applications designed for the guest experience and revenue. London, UK – SiteMinder, the global hotel industry’s leading guest acquisition platform, is today launching the Hotel App Store—the first marketplace allowing hotels of all sizes to easily discover, choose and connect applications to their business systems for greater guest experiences and revenue. The unveiling of the product at World Travel Market London is a significant step forward for hotels that have been challenged with changing guest behavior but have lacked access to technology that keeps them ahead...

dormakaba Comes to HX in NYC With Its New RT Plus Electronic Door Lock and A Suite of Total Hospitality Access Solutions That Transform the Guest Expe

dormakaba | October 31, 2019

HX 2019: Visit dormakaba in Booth #1409 Jacob K. Javits Convention Center NYC, November 10-11, 2019 dormakaba Offers HX Attendees a Full Line of Access Systems from Electronic Door Locks to Property Entrance Door Systems and Hardware to Satisfy Any Building Code or Design Requirement MONTREAL, QC, CANADA – October 31, 2019 – dormakaba, the provider of secure Saflok™ and Ilco™ electronic door locks, will be at NYC’s HX Hotel Experience show to demonstrate its new RT Plus and Saffire LX mobile access capable electronic locks. dormakaba will also present its complete line of automatic door systems that include automatic swingi...

Hoteliers: An API-First PMS Is Integral to Your Property’s Success – Here’s Why

Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand | October 31, 2019

By Nicki Dehler, VP of Product Management, StayNTouch, A Shiji Group Brand Choosing the right integrations for your property is not a black-or-white proposition. After all, different hotels have different business goals, markets and guest profiles. But choosing a deeper integration over a shallow one can make the difference between night and day for your property. An open, cloud-based infrastructure is quickly becoming an integral standard for businesses across industries, especially in the case of hospitality. Although hotels may have been historically slow to adopt new technology, forward-thinking brands are leveraging cutting-edge so...

HSIA Research: 50% of CIOs Respond That 5G Will Never Diminish the Value of Hotel HSIA Services

Hospitality Upgrade | October 30, 2019

Hospitality Upgrade and Prism Hospitality Consulting Study the Current Hotel HSIA Landscape ATLANTA, October 30, 2019 – Connectivity is key when it comes to hotel guest satisfaction, and 5G will not have a big impact on the hotel high-speed landscape in 2020 and beyond. These are just two of the major insights gleaned from hotel CIOs and technology directors in the results of Hospitality Upgrade’s 2019 Connectivity Study, available now on the company’s website. Half of the CIOs surveyed believe that 5G will never diminish the importance of hotel HSIA services, leading to a very strong belief that HSIA is here to stay. While the CI...

The New Pegasus Poised to Be the Leading Provider of Distribution and E-commerce Services to the Worldwide Hotel Industry

Pegasus | October 30, 2019

Merged Pegasus and Travel Tripper move forward as a single entity, Pegasus, symbolizing total commitment to technology innovation combined with five-star support NEW YORK, October 30, 2019 — Following the announcement of their merger in February 2019, Travel Tripper and Pegasus have announced that the combined entity will retain the storied Pegasus name, while introducing a new vision and rebranded platform that draws from both companies’ respective strengths. The new Pegasus moves forward with a platform that combines Travel Tripper’s award-winning CRS, booking engine and e-commerce solutions with Pegasus’s GDS and global sales...

TraknProtect Launches Educational Series on Staff Safety (Panic Button) Alert Legislation, Compliance and Implementation

TraknProtect | October 28, 2019

Leading hotel technology provider to deliver industry education and informational resources for hoteliers looking to deploy staff safety button solutions Chicago – October 28, 2019 – TraknProtect, a leading provider of real-time location technology purpose-built for the hospitality industry, has announced the launch of a specially developed educational series on staff safety legislation, compliance and implementation. The series kicked off last week with the premiere of TrakCast, a new podcast dedicated to educating the industry on advances in hospitality technology. Hosted by TraknProtect’s Monica Newsome, TrakCast’s “Safety...

RMS Announces New Guest Loyalty Module for 2020

RMS - The Hospitality Cloud | October 23, 2019

[San Diego, CA - October 23, 2019] - RMS - The Hospitality Cloud, a leading provider of all-in-one, cloud-based hospitality solutions, has introduced Guest Rewards, a brand-new module that allows hotels to reward guests for staying with them. This new module enables hotels using RMS to create their own bespoke rewards programs and encourage loyalty to their brand by allocating points for guest stays and activities. “Our clients have been asking for loyalty program functionality and we’re excited to add yet another feature to our property management system that drives bookings and revenue and improves the guest experience,” stated ...

InnSpire Leverages Zyxel’s Nebula Cloud Network Solution to Deliver Robust, Seamless Wi-Fi and IPTV Solution to California’s Tachi Palace

InnSpire | October 23, 2019

Luxury gaming property deploys scalable, cloud-managed wireless network to address connectivity complaints, add IPTV and build a future-proof foundation for guestroom automation LEEMORE, Calif. – October 23, 2019 – InnSpire, an award-winning provider of guest engagement, digital entertainment and business intelligence solutions for the global hospitality industry, has successfully implemented a highly customized cloud-based Wi-Fi network infrastructure, along with its IPTV guestroom solution at the Tachi Palace Hotel & Casino in Lemoore, California. Leveraging the Zyxel Nebula Cloud Network Management system, InnSpire completed a c...

Triptease Launches Retargeting for Hotels

Triptease | October 22, 2019

LONDON - October 22nd - Triptease has a history of delivering personalized messaging on hotel websites. From today, they also deliver personalization in banner ads across the rest of the web. Introducing: Retargeting. Retargeting is the latest addition to Triptease's market-leading direct booking software platform for hotels. Triptease Retargeting significantly increases the return on investment (ROI) of a hotel’s online marketing strategy by intelligently serving personalized, price-led ads to potential guests after they leave a hotel’s website. “We’re driving a return on investment almost double the industry average by t...

Ownership Destination The Mountain Club on Loon Migrates Enterprise Accounting to Aptech’s PVNG

Aptech Computer Systems, Inc. | October 22, 2019

Transition from Profitvue® to PVNG Cloud-Based Financial Processes Supports Greater Productivity with Flexible Reporting and Remote Operations PITTSBURGH, October 22, 2019 – Aptech Computer Systems, the industry standard for hospitality financial systems, announced The Mountain Club on Loon, a four-season ownership ski destination, implemented Aptech’s PVNG Enterprise Back Office hotel accounting software system. Mountain Club on Loon is New Hampshire’s premier condo hotel and spa ski resort. Aptech is an IBM Premier Solution Provider as well as a Prophix Premier Business Partner offering web-enabled business intelligence, budgetin...

Is Your Hotel Budgeting for Voice Technology?

David Berger | October 22, 2019

New revenue opportunities and operational efficiencies derived from a well implemented guestroom voice assistant are measurable By David Berger October 22, 2019 -- Seventy-nine percent of hoteliers and 45 percent of travel brands reported voice-enabled technology investment plans this year.  Devices from Amazon, Google and Smartbeings are competing for a spot on the bedside table as more and more hotel brands and independent boutique hotels work with solutions providers on new ways to use these smart speakers to engage guests, drive revenues and improve operational efficiencies. Hoteliers on the fence about adding voice to th...

RoomKeyPMS Releases New Case Study: The Atticus Hotel & Third Street Flats

RoomKeyPMS | October 22, 2019

October 22, 2019 – Vancouver, BC – Under the Live McMinnville LLC Property group, both The Atticus Hotel and Third Street Flats have implemented the RoomKeyPMS Payments solution, and their experience was documented in a recently published Case Study. Since implementation, both properties have seen immediate improvement in user experience and access to customer service for the platform, and have been able to decrease payment processing rates by approximately 25 - 30%. The properties’ General Manager & Partner, Ben Perle, commented, “The professionalism with which RoomKeyPMS conducted themselves as we moved into this process w...

Cloud5 Communications Announces Recapitalization Led by Oaktree

Cloud5 Communications | October 22, 2019

CHICAGO (October 22, 2019) – Cloud5 Communications (“Cloud5” or “The Company”) announced today that funds managed by Oaktree Capital Management, L.P. (“Oaktree”), one of its primary investors, has acquired a majority interest position in the Company. Cloud5 Communications is a leading provider of communications solutions for the world’s top hotel brands and management companies. In this transaction, Oaktree recapitalized the Company and invested additional growth capital to support its continued expansion. Oaktree is majority owned by Brookfield Asset Management Inc., who together have over $500 billion of assets under man...

October: A Month Dedicated to Cybersecurity

Vizergy | October 21, 2019

Halloween isn’t the only spooky theme in October. The witches, goblins, and ghouls have to share this month with something just as scary… cybersecurity hackers. Recognized every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about the importance of cybersecurity and to ensure that all Americans have the resources they need to be safer and more secure online. Cybersecurity: What is it? Cybersecurity is the protection against the criminal or unauthorized use of electronic data. Cybersecurity threats can come from various channels, such as phishing attack...

Cendyn and SevenRooms Connect Hospitality Platforms

Cendyn | October 21, 2019

Boca Raton, FL. — October 21, 2019 — Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce an integration partnership with SevenRooms, a data-driven operations, marketing and guest engagement platform for restaurant, hotel F&B, nightlife and entertainment operators. The partnership empowers hotels to leverage the true revenue value of their best guests. With this integration, hoteliers can now see a guest’s total spend across the entire property, including in-house restaurants, nightclubs, bars and lounges in addition to room and spa spending. On the customer side,...

Vizergy Continues to Innovate Technology With Voice Search Optimization Enhancement

Vizergy | October 17, 2019

Vizergy, the hospitality industry’s leading provider in digital marketing and software solutions, continues to innovate by expanding the native functionality of the Vizergy Marketing System (VMS). This newest enhancement allows clients to optimize for voice search in an automated fashion using structured data, also known as schema markup.  The structured data, which is in the latest JSON-LD format recommended by Google, enables rich results for your website and is embedded into website code to help it become more easily discovered by search engines and help optimize your website content for voice search. Voice search impacts SEO ran...

Major Enhancements to Guestfolio CRM: Advanced Guest Profile Management

Casey Munck | October 17, 2019

Guest profiles are the heart of personalization and stellar service. That’s why we’re pumped to share that the latest release of Guestfolio CRM is packed with an enhanced set of abilities for guest profile management, allowing you to master your database and serve clients more intelligently and faster. These enhancements give your hotel the power to better manage and target current and potential guests, while providing a more personalized experience on-site. We will begin the rollout of these new features on October 15, turning them on for all customers across the next week or so. If you’d like to try out the new Profiles sooner, ...

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