Hotel Online
News for the Hospitality Executive

 

Rosewood Sand Hill’s Interactive Staff Portal: It’s a Hit!

Dallas—November 22, 2010—UniFocus today announced that its innovative interactive staff portal and hosted Watson, R.M.™ Time & Attendance system has won over employees at Rosewood Sand Hill—and has introduced dramatic new scheduling efficiencies for both management and associates at the five-star luxury property.
 
“We are very happy with the interactive staff portal that UniFocus has provided, along with their hosted Time & Attendance system,” said Kim Sun, Director of Finance. “Our associates love the fact that they can check schedules remotely or request time off via the online web module; also it takes a huge load off of management’s shoulders when the associates can check their punches often at their own convenience, which can reduce unauthorized overtime. The program allows the managers to monitor their labor costs and run various reports with a range of options instantaneously.
 
“From a customer service standpoint we were also most impressed with how quickly UniFocus gets back to us,” added Sun. “Whenever we need technological assistance, UniFocus has been great to work with.”
 
Located on a 16-acre site in Menlo Park, California, Rosewood Sand Hill melds the rich heritage of relaxed California Ranch architecture with fragrant gardens and a stunning view of the Santa Cruz Mountains.
 
“The fact that Watson, R.M. Time & Attendance is centralized and hosted means that it’s a good fit not only for uniquely positioned luxury hotels but also for an entire portfolio of properties,” said Mark Heymann, UniFocus President and CEO. “We’re pleased that the interactive staff portal has been a big hit at Rosewood Sand Hill and look forward to helping them realize even more benefits from the system.”
 
UniFocus’ Time & Attendance is fully hosted, enabling organizations to realize cost savings early on— regardless of which time clock is used—from eliminating unauthorized overtime, incorrect or early punches to paperless employee authorizations. In addition, the UniFocus interactive touch screen acts as a communication device, enabling associates to request changes in their schedules.
 
Rosewood Sand Hill’s Time & Attendance system has been in use since they opened in April 2009.

About Rosewood Sand Hill
Nestled amid 16 acres, Rosewood Sand Hill melds the relaxed style and beauty of California Ranch architecture with fragrant gardens and stunning views of the Santa Cruz Mountains. Whether relaxing in the spacious guestrooms, indulging at Sense spa, or enjoying Madera's delicious offerings inspired by the freshest local ingredients, guests will experience unparalleled attention to detail and impeccable service at this urban oasis. Rosewood Sand Hill's luxurious accommodations feature 123 elegantly appointed guest rooms, including 31 suites ranging in size from 527 square feet for the deluxe guestroom to 2,372 square feet for the two-bedroom Presidential Villa. All guest rooms and suites offer private balconies or terraces with views of landscaped courtyard gardens, the swimming pool or the Santa Cruz Mountains. For more information about Rosewood Sand Hill, visit www.rosewoodsandhill.com.

Headquartered in Dallas, Texas, Rosewood Hotels & Resorts manages properties worldwide including Rosewood Mansion on Turtle Creek and Rosewood Crescent Hotel in Dallas, The Carlyle in New York, The Mansion on Peachtree in Atlanta, Rosewood Sand Hill, CordeValle and San Ysidro Ranch in California, Rosewood Inn of the Anasazi in Santa Fe, Las Ventanas al Paraíso and Rosewood Mayakobá in Mexico, and a triumvirate of world-class Caribbean properties – Rosewood Little Dix Bay on Virgin Gorda, Caneel Bay on St. John and Jumby Bay on Antigua. Rosewood also offers Sense, A Rosewood Spa® - featuring treatments reflective of the brand's signature philosophy A Sense of Place® - available exclusively at select properties and now open at Jumby Bay. For more information on Rosewood Hotels & Resorts or Sense, A Rosewood Spa®, please call 888.ROSEWOOD or visit www.rosewoodhotels.com.

About UniFocus  
UniFocus is a global pioneer in the hospitality industry for advanced technology solutions—utilized today in more than 82 countries. Our technologies include industry-leading labor management systems, integrated with time & attendance; budgeting and performance intelligence. Coupled with guest, employee and meeting planner feedback, and multi-dimensional mystery evaluations, UniFocus’ unmatched consulting and training expertise ensures clients get measurable returns for the systems we deliver—and customize to their needs.
 
UniFocus is a member of the American Resort Development Association (ARDA), a member of the Association of Collegiate Conference and Events Directors-International (ACCED-I), a Microsoft® Certified Partner, an affinity partner of the International Association of Conference Centers, and an allied member of the American Hotel & Lodging Association. For more information, visit www.unifocus.com or call 972-512-5100.

.
Contact: 

Michael Adkisson 
 Director of Public Relations 
UniFocus, LP 
Tel: (972) 512-5187 
[email protected]

.
 
 

Also See: Tepic Management Group Deploys UniFocus’ GUESTScope™ / November 2010

Oyster Bay Beach Resort Selects UniFocus’ GUESTScope™ / October 2010

Elysian Selects UniFocus’ Smart Labor Management System / October 2010

Castle Hill Inn Deploys UniFocus’ GUESTScope™ / September 2010

Hotel del Coronado Sees Benefits from Watson, R.M. / September 2010

Study: Mystery Shop Drives 2% Uptick in Guest Satisfaction / September 2010

UniFocus Study: 93 Percent of Hoteliers Optimistic for 2012 / September 2010

Plus Services Company Partners with UniFocus; Deploys Watson, R.M.™ Time & Attendance / August 2010

Red Lion Hotels Implements UniFocus’ Watson, R.M.™ Time & Attendance / August 2010

Xanterra Parks & Resorts Deploys UniFocus’ MEETINGScope™ / August 2010

Hardage Group Management Deploys UniFocus’ GUESTScope™ / July 2010

UniFocus’ Watson, R.M.™ Delivers End-to-End HRMS /July 2010

West Paces Hotel Group Partners with UniFocus / June 2010

UniFocus’ MEETINGScope™ Quantifies Revenue at Risk / April 2010

George Strauss Joins UniFocus as VP Casino Sales; Development Team Expands to Accommodate Growth - UniFocus Expands Sales Reach to Casino Industry with Web-Based T&A, LMS / March 2010

UniFocus Launches Global Online Training Initiative; Self-Paced Learning Environment Utilizes Interactive Real-Life Scenarios / March 2010

UniFocus Expands Global Footprint for Watson, R.M.™; NEW for 2010: Multi-Language Support, Upgraded Schedule Editor / February 2010

UniFocus Forms Strategic Partnership with Circos and gCommerce for Reputation Management; Partnership to Provide One Portal for Social Media Monitoring and Feedback / November 2009

Cap Juluca Selects UniFocus' GUESTScope™; Top-Ranked Caribbean Resort Treats Guests like Royalty: UniFocus' Advanced Survey Analytics Relate Satisfaction to Bottom-Line / August 2009

UniFocus Now on Twitter; Follow Us Today! Twitter Presence Grows Awareness of How Hoteliers are Building Value / August 2009

Penn State Hospitality Services Forms Strategic Alliance with UniFocus; MEETINGScope™ Survey Analytics Help Enhance Service Experience / July 2009

New Castle Hotels & Resorts Expands Partnership with UniFocus for Employee Engagement; Leading Hotel Manager/Developer Selects UniFocus' STAFFScope / July 2009

South Fork Lodge Keeps Guests Flying High; UniFocus GUESTScope Shows What Hooks Customers, World-Class Fly-Fishing Lodge Selects GUESTScope to up Wow Factor / June 2009

Mohonk Mountain House Taps UniFocus for Time & Attendance Smart Clock Technology / June 2009

“It’s Time to Dump that Dinosaur!” UniFocus’ Time & Attendance Makes Quantum Leap; Web-based Technology for True Daily Punch Control / June 2009

Real Hotels & Resorts Partners with UniFocus for SERVICEScope® Mystery Evaluations; Evaluations Target Changing Perceptions in Today's Economy; Ensures Service Standards Reflect Highest Perceived Value / May 2009

Waterfront Place Hotel Taps UniFocus for MEETINGScope™ and GUESTScope™; Happier Guests and Meeting Planners Draw Money to the Bottom-Line: UniFocus' Advanced Survey Analytics ups Wow-Factor / April 2009

Bridgeport Conference Center Partners with UniFocus to Grow Meetings Business; MEETINGScope™ Survey Analytics Help Enhance Service Experience / March 2009

Hart Hotels Makes Smart Investment with UniFocus’ GUESTScope™; Watkins Glen Harbor Hotel Deploys UniFocus’ Advanced Feedback System / March 2009

Crowne Plaza Houston-Reliant Park Invests in 'Smart' Labor Management System from UniFocus; Smart System Automatically Synchronizes Labor Schedules with Demand / February 2009

Heathman Hotel Partners with UniFocus to Upgrade the Guest and Meeting Planner Experience; Four Diamond Hotel Invests in Survey Analytics-Mystery Evaluation System / February 2009

InterContinental Hotels & Resorts Partners with UniFocus to Enhance Meetings Satisfaction Worldwide; UniFocus’ MEETINGScope™ New Global Brand Standard / January 2009

Best Western International Partners with UniFocus for Member Feedback to Enhance Service; UniFocus’ Feedback Methodology and Analytics Yield Better Intelligence / January 2009

Schweitzer Mountain Resort Taps UniFocus for Employee Engagement Initiative; Favorite Ski Resort for Pacific Northwest Selects UniFocus’ STAFFScope™ / December 2008

Setai San Diego Partners with UniFocus to up ‘Wow’ Factor; UniFocus Business Intelligence Brings Together All Survey Analytics / December 2008

Legendary Stoneleigh Hotel & Spa Selects UniFocus’ GUESTScope™; GUESTScope™ Enables Personalized Responses to Guest Feedback / September 2008

Kicking Horse Mountain Resort Partners with UniFocus for Guest Feedback; Canada’s Newest All Season Mountain Resort Selects GUESTScope™ / September 2008

Dallas CVB and UniFocus Expand Partnership; “Big D” Convention-Visitor Bureau Targets “WOW” Factor with SERVICEScope® / August 2008

New Castle Hotels & Resorts Launches GUESTScope™ Satisfaction Survey in All Independent Properties / August 2008

Thayer Lodging Partners with UniFocus for Higher Return; SERVICEScope® Ensures Perception Matches Dazzling Experience / July 2008

Millennium Hotels and Resorts Partners with UniFocus for Employee Engagement Initiative; UniFocus New Standard for Employee, Guest and Meeting Planner Feedback / July 2008

Halekulani Selects UniFocus Watson R.M. Budgeter and Labor Management System / June 2008

UniFocus Adds Key Executives for Next Growth Phase; Richard Haschke, Robin Rankin Join UniFocus / June 2008

Noble House Hotels & Resorts Taps UniFocus for New Resource Management System / June 2008

Dolce International Holdings, Inc. Taps UniFocus for New Budgeting System / June 2008

UniFocus’ Time & Attendance™ First to Seamlessly Integrate with “Smart” Labor Management System; Smart Workforce Management / June 2008

Troon Golf Partners with UniFocus to Re-Engage Staff; International Golf Management Company Launches Employee Engagement Initiative with STAFFScope® / May 2008

BestCities Global Alliance Taps UniFocus Expertise to Improve Operations; International CVB Organization Implements MEETINGScope™ to Increase Customer Satisfaction / April 2008

UniFocus’ STAFFScope® Endorsed by Dallas CVB: “Tremendous Value” ‘Big D’ Convention-Visitor Bureau Sees “Dramatic Increase in Employee Satisfaction” / April 2008

Prism Hotels & Resorts Rates UniFocus Second to None; STAFFScope® Evaluation Gets Crystal Clear Results / March 2008

Sanctuary on Camelback Mountain Sets Standard with UniFocus' Employee Feedback Solution; Top U.S. Resort Raises Bar with Web-based STAFFScope® / March 2008

Millennium Hotels and Resorts Selects UniFocus' MEETINGScope™; UniFocus' MEETINGScope is New Feedback Standard for All Millennium Hotel Properties in the United States / January 2008

UniFocus Client Improves Guest Satisfaction by 20%; Lions Gate Hotel and Other Independents Report Success with UniFocus' GUESTScope® 360-Degree Feedback Solution / January 2008

Fairmont Hotels & Resorts Taps UniFocus for New Labor Management System / December 2007

Gemstone Chooses UniFocus Programs to Enhance Employee, Guest Satisfaction; Luxury asset management company now using GUESTScope® and STAFFScope® to provide positive reinforcement for staff and guests while building retention/ October 2007

UniFocus to Unveil Mystery Shopping Evaluation Tool - SERVICEScope®; Susan Perrin to head new on-site service evaluation process providing actionable information with links to Guest and Employee Satisfaction / September 2007

Web-Based Time & Attendance Solution Now Available Through UniFocus; Web-based solution performs rich management reporting, advanced administrative functions and job costing capabilities to streamline payroll operations / September 2007

UniFocus to Showcase Labor Management and Business Intelligence Applications at HITEC; Greater intelligence means better marketplace positioning; Performance-management company to unveil new upgrades to coveted solutions / June 2007

Fairmont Scottsdale Princess Selects UniFocus’ Watson, R. M. ™ Financial Management Applications / May 2007

Hotel del Coronado Selects UniFocus’ Watson, R. M.™ Labor and Budgeter Financial Management Applications / March 2007

Coastal Hotel Group Selects UniFocus’ Watson, R.M. ™ Financial Management Applications; Alliance Rivals Business Intelligence at Major Hotel Brands / March 2007
.
.
To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome| Hospitality News | Classifieds| One-on-One |
Viewpoint Forum | Ideas&Trends

Please contact Hotel.Onlinewith your comments and suggestions.