News for the Hospitality Executive |
Rosewood Sand Hill’s Interactive Staff Portal: It’s a Hit!
Dallas—November
22, 2010—UniFocus today announced that its innovative
interactive
staff portal and hosted Watson, R.M.™ Time & Attendance system has
won over
employees at Rosewood Sand Hill—and
has introduced dramatic new scheduling efficiencies for both management
and
associates at the five-star luxury property. “We are very happy with the interactive staff portal that UniFocus has provided, along with their hosted Time & Attendance system,” said Kim Sun, Director of Finance. “Our associates love the fact that they can check schedules remotely or request time off via the online web module; also it takes a huge load off of management’s shoulders when the associates can check their punches often at their own convenience, which can reduce unauthorized overtime. The program allows the managers to monitor their labor costs and run various reports with a range of options instantaneously. “From a customer service standpoint we were also most impressed with how quickly UniFocus gets back to us,” added Sun. “Whenever we need technological assistance, UniFocus has been great to work with.” Located on a 16-acre site in Menlo Park, California, Rosewood Sand Hill melds the rich heritage of relaxed California Ranch architecture with fragrant gardens and a stunning view of the Santa Cruz Mountains. “The fact that Watson, R.M. Time & Attendance is centralized and hosted means that it’s a good fit not only for uniquely positioned luxury hotels but also for an entire portfolio of properties,” said Mark Heymann, UniFocus President and CEO. “We’re pleased that the interactive staff portal has been a big hit at Rosewood Sand Hill and look forward to helping them realize even more benefits from the system.” UniFocus’ Time & Attendance is fully hosted, enabling organizations to realize cost savings early on— regardless of which time clock is used—from eliminating unauthorized overtime, incorrect or early punches to paperless employee authorizations. In addition, the UniFocus interactive touch screen acts as a communication device, enabling associates to request changes in their schedules. Rosewood Sand Hill’s Time & Attendance system has been in use since they opened in April 2009. About Rosewood Sand Hill Nestled amid 16 acres, Rosewood Sand Hill melds the relaxed style and beauty of California Ranch architecture with fragrant gardens and stunning views of the Santa Cruz Mountains. Whether relaxing in the spacious guestrooms, indulging at Sense spa, or enjoying Madera's delicious offerings inspired by the freshest local ingredients, guests will experience unparalleled attention to detail and impeccable service at this urban oasis. Rosewood Sand Hill's luxurious accommodations feature 123 elegantly appointed guest rooms, including 31 suites ranging in size from 527 square feet for the deluxe guestroom to 2,372 square feet for the two-bedroom Presidential Villa. All guest rooms and suites offer private balconies or terraces with views of landscaped courtyard gardens, the swimming pool or the Santa Cruz Mountains. For more information about Rosewood Sand Hill, visit www.rosewoodsandhill.com. Headquartered in Dallas, Texas, Rosewood Hotels & Resorts manages properties worldwide including Rosewood Mansion on Turtle Creek and Rosewood Crescent Hotel in Dallas, The Carlyle in New York, The Mansion on Peachtree in Atlanta, Rosewood Sand Hill, CordeValle and San Ysidro Ranch in California, Rosewood Inn of the Anasazi in Santa Fe, Las Ventanas al Paraíso and Rosewood Mayakobá in Mexico, and a triumvirate of world-class Caribbean properties – Rosewood Little Dix Bay on Virgin Gorda, Caneel Bay on St. John and Jumby Bay on Antigua. Rosewood also offers Sense, A Rosewood Spa® - featuring treatments reflective of the brand's signature philosophy A Sense of Place® - available exclusively at select properties and now open at Jumby Bay. For more information on Rosewood Hotels & Resorts or Sense, A Rosewood Spa®, please call 888.ROSEWOOD or visit www.rosewoodhotels.com. About UniFocus UniFocus is a global pioneer in the hospitality industry for advanced technology solutions—utilized today in more than 82 countries. Our technologies include industry-leading labor management systems, integrated with time & attendance; budgeting and performance intelligence. Coupled with guest, employee and meeting planner feedback, and multi-dimensional mystery evaluations, UniFocus’ unmatched consulting and training expertise ensures clients get measurable returns for the systems we deliver—and customize to their needs. UniFocus is a member of the American Resort Development Association (ARDA), a member of the Association of Collegiate Conference and Events Directors-International (ACCED-I), a Microsoft® Certified Partner, an affinity partner of the International Association of Conference Centers, and an allied member of the American Hotel & Lodging Association. For more information, visit www.unifocus.com or call 972-512-5100. |
Michael Adkisson |
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