All Aboard: How Intuitive PMS Tools Are Improving PMS Training and Adoption
Warren Dehan | March 12, 2024
Hotel Revenue Growth Spearheads Cendyn’s Repositioning
Cendyn | March 7, 2024
Operations
All Aboard: How Intuitive PMS Tools Are Improving PMS Training and Adoption
Warren Dehan | March 12, 2024
A hotel’s property-management system opens operators up to new worlds of potential capabilities, operating strategies, efficiencies, and more By Warren Dehan When it comes time to invest in a new property management system, independent hoteliers have no need to panic. Such an investment is often daunting financially and operationally, but modern PMS providers skilled at working with independent hoteliers are providing more reliable support and a more robust roadmap for success when onboarding new technology through expanded training tools, support, and an eye for detail. Independent operators have historically struggled to stay com...
Hotel Revenue Growth Spearheads Cendyn’s Repositioning
Cendyn | March 7, 2024
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Introducing Jonas Chorum POS: Streamlined Retail & Restaurant Operations
Jonas Chorum | March 6, 2024
Jonas Chorum is excited to introduce our new point-of-sale solution, Chorum POS. The combination of Chorum PMS and POS gives hotels one integrated solution across hotel departments. Chorum POS is a robust management system that can run front-of-house and back-of-house operations for busy restaurants. It is a flexible and scalable system that can be used across multiple outlets, from your bar, restaurant, lounge, gift shop, or any retail space. Chorum POS is fully integrated with our property management system to create a seamless guest experience. Data is automatically synced to create itemized receipts when needed, while managing end-of-...
Travel Outlook the Premier Hotel Call Center™ and OTA Savings by x-quic™ Announce a Strategic Partnership to Maximize Hotelier Profitability
Travel Outlook, the premier hotel call center™ | March 5, 2024
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Mews and Amadeus Extend Partnership to Expand the Hospitality Technology Ecosystem
Mews | March 5, 2024
The four integrations will enable hoteliers to gain market insights, expand distribution options, grow guest loyalty, and strengthen meeting & event management March 5th, 2024 – Mews, the industry-leading hospitality cloud, and Amadeus, the global leader in travel technology, today announce their extended strategic partnership to better connect the hospitality technology ecosystem. Mews, which has over 1,000 partners in its marketplace, empowers hoteliers to build the tech ecosystem that perfectly suits their goals and provide an exceptional experience for their guests. Since 2018, Mews has integrated with Amadeus’ iHotelier�...
SHR and Cloudbeds Partner to Transform Hospitality Management
SHR | March 4, 2024
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Stayntouch and Omniboost Team Up for Cutting-Edge and Integrated Tech Showcase at ITB Berlin
Stayntouch | February 29, 2024
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How Embedded Payment Processing Is Shaking Up the Travel Experience
Warren Dehan | February 27, 2024
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Cloudbeds Unveils Annual State of Independent Lodging Report
Cloudbeds | February 26, 2024
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Navigating Today’s Persistent Labor Shortages in Hospitality
John Smallwood, President of Travel Outlook | February 22, 2024
How technology can help the hospitality industry traverse these turbulent waters and emerge stronger and more resilient than ever. By John Smallwood, President of Travel Outlook February 22, 2024 – In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry's seamless operation. Despi...
Jonas Hospitality’s Newly Created Property Systems Group To Bridge the Gap Between Best-in-Class & All-in-One Solutions
Jonas Hospitality | February 22, 2024
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Cloudbeds Announces Strategic Partnership With Amadeus iHotelier
Cloudbeds | February 21, 2024
(San Diego) February 21, 2024 — Cloudbeds, a global leader in hospitality management software, today announced a strategic partnership with Amadeus, a leading provider of advanced technology solutions for the travel industry. This collaboration marks a significant milestone for both companies, bringing together Cloudbeds’ award-winning hospitality platform and Amadeus iHotelier's cutting-edge technology to enhance distribution capabilities for hotels worldwide. Key highlights of the partnership include: Seamless Integration: The integration of Cloudbeds' robust property management system (PMS) with Amadeus iHotelier's s...
Cloud5 Communications Publishes eGuide Detailing How Hotels Can Overcome Most Pressing IT Challenges
Cloud5 Communications | February 21, 2024
Comprehensive guide demonstrates how partnering with a Managed Services Provider (MSP) can be game-changing for properties seeking enhanced efficiency and IT expertise Chicago, IL. — February 21, 2024, Cloud5 Communications, a comprehensive provider of IT solutions and services for more than 5,000 hotels across the Americas, has today announced its release of a free-to-download eGuide highlighting the advantages of adopting end-to-end managed services. Entitled “How to Address Today’s Most Common Hospitality IT Pain Points,” Cloud5’s latest eGuide offers insights into the core IT challenges that hospitality companie...
Zouk Group Selects UrVenue as Technology Partner for Global Expansion
UrVenue | February 20, 2024
Global lifestyle brand leverages UrVenue’s best-in-class platform for clubs and events in Singapore, Japan, and Malaysia. LAS VEGAS, FEBRUARY 20, 2024 — Zouk Group, a global lifestyle brand specializing in nightlife, entertainment, and dining, has selected UrVenue, pioneer of nightlife technology, as its global technology partner, expanding their current partnership to Zouk Group’s nightlife venues in Singapore, Japan, and Malaysia. Zouk Group and UrVenue first became partners in 2021 with the opening of Zouk Nightclub, AYU Dayclub, FUHU restaurant, and RedTail social gaming bar, all of which are located within Resorts World Las Ve...
Springer-Miller Systems Prioritizes Client Services as They Look Toward the Future
Spring-Miller Systems | February 15, 2024
Springer-Miller Systems (SMS) has been a leading software provider in the hospitality industry for over 30 years. SMS continues to look toward the future in a recent restructuring. Client service remains a priority, and to ensure their clients receive the service they deserve, SMS doubled down on Account Management. SMS has added multiple new roles across their Account Management team creating an ability to narrow their focus and provide “white-glove” services to every customer. Account Managers will now engage customers around every aspect of their business, including but not limited to product needs / recommendations, support escalat...
Data-Driven Hospitality Success: Empowering Decisions & Guest Experiences
Priya Rajamani | February 14, 2024
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Maestro PMS All-In-One Solution Provider Unveils 2024 Tech Roadmap Featuring AI Chatbots, AI Booking Engine, Embedded Payments and More
Maestro | February 13, 2024
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Cloudbeds Reveals Highest Revenue-Generating OTAs for Independent Properties
Cloudbeds | February 5, 2024
Cloudbeds unveils its rankings of the highest revenue-generating OTAs worldwide for independent hotels, highlighting the continued dominance of Booking.com, Expedia, and Airbnb. The findings indicate a strong comeback for OTAs, the return of Asian travelers, and a renewed demand for hostels and shared accommodations. Based on data from thousands of independent properties, Cloudbeds’ customer insight affirms that properties see a boost in revenue when additional OTA channels are added. San Diego, CA – Cloudbeds, the hospitality management platform powering more reservations and happier guests for independent lodging business...
Paramount Hospitality Management Partners With Travel Outlook, The Premier Hotel Call Center to Boost Conversions
Travel Outlook The Premier Hotel Call Center™ | February 1, 2024
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Pivot Selects Stayntouch PMS to Power Seven Properties
Stayntouch | January 30, 2024
Award-winning hospitality management group chooses Stayntouch for its innovative technology, exceptional customer service, and powerful multi-property management capabilities. Bethesda, MD | Jan. 30, 2024 – Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced a new partnership with Pivot, the lifestyle operating vertical of Davidson Hospitality Group. Stayntouch will implement its flexible, modern cloud PMS across seven Pivot hotels in the United States. Pivot caters to innovative boutique and lifestyle brands that are reshaping the hospitality industry with unique serv...
Jonas Hospitality Introduces Its Latest Brand, Jonas Unify
Jonas Unify | January 30, 2024
Jonas Hospitality is proud to introduce its newest brand, Jonas Unify™. Jonas Hospitality is a family of technology brands serving the hospitality industry that utilize cutting-edge technology solutions to meet critical business needs. Jonas Unify solves the industry’s customer data problem by creating a master record accessible across your entire tech stack, removing silos from disparate systems while ensuring data accuracy and security. With Jonas Unify, property and guest data will sync throughout your tech stack, keeping your staff connected and your guests satisfied. Jonas Unify is built on Jonas ARC™, a proven, open integrat...
AI + Hotels = An Operational Dream
ShiftDigital | January 25, 2024
The rise of AI in the hospitality industry is transforming the very essence of hotel operations, charting a new era for hoteliers worldwide. People, processes, and profits. That’s the operational trifecta every hotelier seeks to master—optimize people and processes to increase profits. But in today’s climate, hotel operations have never been more complex. From workforce challenges to inefficient processes and antiquated systems that directly impact the bottom line, many hoteliers today are questioning how they will solve the profit part of the operational equation. But what if there was a solution that could help address the entir...
In the Fast Lane: The Top 8 Reasons Hospitality Is Marching Fast Toward Automation in 2024
Joe Vargas | January 24, 2024
By Joe Vargas 2024 marks the shift to automation as hotels, venues, and restaurants march fast toward new technologies to transform guest experiences and reduce costs. From mobile apps and self-service kiosks to AI-powered platforms, automation is becoming ubiquitous across hotels, restaurants, and travel businesses. Recent surveys show that over 80% of hospitality operators are integrating automated systems to streamline operations, reduce human error, and optimize performance. This move towards automation is driven by a convergence of factors - changing consumer preferences, labor shortages, rising operational costs, and the need fo...
North America Hotels Leveraging Maestro PMS’s Revolutionary GuestXMS Features to Improve Communication and Boost Guest Engagement
Maestro | January 24, 2024
Properties are relying on the comprehensive guest engagement and operational communication hub to provide enhanced insights into guest needs, improve staff reaction times, and elevate review scores across the board MARKHAM, Ontario, Jan. 24, 2024 — Maestro PMS, the leader in cloud hosted, All In One, private cloud and on-premise property-management systems for independent hotels and luxury resorts, conference centers, vacation rentals, and multi-property groups, continues to help elevate hotel operations through expanded communications provided by its Guest Experience Management solution, or GuestXMS. This complete, seamless engagement h...
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