Cendyn Announces New Leadership Team
Cendyn | September 12, 2019
Human Trafficking and the Hotel Industry: How to Combat This Crime Against Women
Dr Sowon Kim | July 17, 2019
Industry Happenings
ISHC Now Accepting Nominations for the 2020 Young Leader Award
The International Society of Hospitality Consultants | November 8, 2019
Berlin, Germany (8 November 2019): The International Society of Hospitality Consultants (ISHC) is now accepting nominations for the Young Leader Award to be presented at the International Hotel Investment Forum (IHIF) in Berlin, Germany 2-4 March 2020. The Young Leader Award was established by ISHC and IHIF in 2009 to recognise and celebrate the excellence of young emerging leaders in the hospitality industry. This year's winner will have the opportunity to discuss industry issues with the IHIF Lifetime Achievement Award recipient on the main stage during plenary session. Candidates must meet the following criteria: 35 years of age or...
HSMAI Announces Recipient of Sales Lifetime Achievement Award and Sales Professionals of the Year
HSMAI | October 24, 2019
The Hospitality Sales & Marketing Association (HSMAI) is pleased to announce the recipients of three prestigious sales awards. HSMAI will honor Cindy Novotny with its Lifetime Achievement Award in Sales. In addition, Kristi Griffith and Valerie Rios will be recognized as the HSMAI 2019 Sales Professionals of the Year. These honorees will be celebrated at the first-ever HSMAI Sales Leader Forum Awards Dinner on Tuesday, November 5, 2019, at the Westin Stonebriar Hotel & Golf Club in Frisco, Texas. “HSMAI is proud to honor Cindy, Kristi, and Valerie for their outstanding sales performance and the significant impact they have had ...
Three Olympia Hotel Management Properties Lauded in Condé Nast Traveler Reader’s Choice Awards 2019
Olympia Hotel Management | October 23, 2019
Portland, Maine. October 23, 2019. Three properties in Olympia Hotel Management’s portfolio have been singled out in Condé Nast Traveler Reader’s Choice Awards 2019. Inn by the Sea in Cape Elizabeth, Maine has secured the prestigious number two spot among the Top 25 Resorts in New England while The Glen House, the award-winning 68-room boutique hotel that opened one year ago at the base of Mt. Washington, was also honored as one of the Top Hotels in New England. The Alfond Inn at Rollins in Winter Park, Florida was named one of the Top 5 Hotels in Florida. “It was a true honor to be in the number two spot amongst the 25 finest prope...
HSMAI Foundation Hosts First-Ever Human Resources Roundtable During 2019 Lodging Conference
THE HSMAI FOUNDATION | October 22, 2019
Mclean, Va. -- October 22, 2019 -- The Hospitality Sales and Marketing Association International (HSMAI) Foundation recently hosted its first-ever Chief Human Resources Officer (CHRO) Executive Roundtable during The Lodging Conference, held in Phoenix, AZ last month. The goal of the roundtable was to bring together top hiring professionals in hospitality to discuss grassroots strategies to improve talent acquisition and retention in the hospitality industry. Participants included hospitality industry executives from Best Western Hotels & Resorts, Omni Hotel & Resorts, Preferred Hotels & Resorts, Hyatt Hotels, Wynn Resorts, CoralT...
AHLA Joined Secretary of State Hughs to Combat Human Trafficking in Texas
AHLA | October 17, 2019
Austin, TX (October 17, 2019) – As the hotel industry continues its fight against human trafficking, the American Hotel & Lodging Association (AHLA) co-sponsored the Texas Businesses Against Trafficking (TBAT) Partnership Forum at the State Capitol, hosted by the Secretary of State Ruth R. Hughs’ Office. The event, which brought together government officials and industry partners in a shared mission, marked the next stop in a nationwide tour of No Room for Trafficking regional events to raise national awareness of the industry’s long-standing legacy and commitment to preventing human trafficking. In alignment with the event, AHLA...
Florida’s Lodging & Hospitality Association of Volusia County Recognizes This Year’s Outstanding Employees and Hospitality Students
Lodging & Hospitality Association of Volusia County | October 11, 2019
The Lodging and Hospitality Association of Volusia County held its Annual Employee Appreciation & Scholarship Luncheon at Café 101, located in the Mori Hosseini College of Hospitality and Culinary Management on the campus of Daytona State College. Over 180 people attended the event that recognized employees in the hospitality industry and presented six Hospitality Students from both Bethune-Cookman University and Daytona State College with scholarships. The Culinary and Hospitality students at Daytona State College prepared and served the three-course meal. Employees of the Year winners were: HOTEL CATEGORY WINNER Hilton Oceanfro...
The Rise and Rise of Branded Residences
Savills Vietnam | October 11, 2019
There are now more than 430 branded schemes globally with a combined total of 65,000 units Asia Pacific, led by Thailand and Vietnam, currently has the most schemes in planning and under construction (23% of pipeline) Average price premium for branded residences over non-branded stands at 35% Dubai set to topple New York as the global capital of branded residences The branded residences sector has seen phenomenal growth and there is no sign of it slowing, says Savills in its Branded Residences Report, launched today. The number of branded schemes has grown by 195% in the last decade and there are more than 430 branded schem...
FAQ: How Cendyn Is Preparing for CCPA
Casey Munck | October 11, 2019
By Casey Munck Frequently asked questions As many of you know, the California Consumer Privacy Act will soon go into effect. Like GDPR, it has wide-sweeping effects for the hotel and technology industries at large. To help prepare our customers, we’ve prepared a Q & A below to educate our clients on the new legislature, how hotels need to prepare and what we’re doing to support. Please review thoroughly below and let us know if you have any further questions, which should be directed to Denise Barker, our Privacy and Security Officer at [email protected] What is an overview of the CCPA? This new legislation has a wide impact...
Should Your Panic Button Be Loud or Silent
Larry Mogelonsky | October 9, 2019
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) It’s been over a year since many of the major brands and the American Hotel & Lodging Association (AHLA) united to proclaim the 5-Star Promise pledging to make hotel employee safety a priority, and now we are seeing cities and states start to rapidly adopt legislation mandating that hotels start using electronic safety devices (ESDs). Otherwise known as panic buttons, you should be proactive here rather than wait for some governmental body to dictate terms – they are good for your team’s morale, after all. A prominent question that many hoteliers ask, though, is whether ES...
Best Western® Hotels & Resorts Unveils SureStay Studio
Best Western Hotels & Resorts | October 9, 2019
PHOENIX -- October 9, 2019 -- During General Session on Saturday, October 5th at the 2019 Best Western North American Convention and Global Conference, Best Western Hotels & Resorts (BWHR) announced the expansion of the SureStay Hotel Group with the launch of SureStay StudioSM. Competing in the premium-economy extended stay segment, SureStay Studio was created to respond to the needs of both travelers and hotel developers. "SureStay Studio solidifies BWHR as a global leader in the economy and premium-economy segments," said David Kong, President and Chief Executive Officer of BWHR. "In a short span of time, SureStay Hotel Group ha...
The Castell Project Announces Inaugural Castell Award Winner
The Castell Project | October 9, 2019
ATLANTA -- October 3, 2019 -- Officials of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry, today named Heather McCrory, Accor chief executive officer of North & Central America, as the winner of its inaugural Castell Award honoring a woman leader in the hospitality investment arena. The award was presented to McCrory at the 2019 Lodging Conference held in Phoenix, Ariz., where she received a unique, handcrafted award designed by artist Brad McCollum representing the glass ceilings women rise through as they succeed. A seasoned professional...
The Key to Recruiting & Retaining: Personalized Career Development
Ron Mitchell | October 9, 2019
There are so many economic, technological and political factors that are putting job seekers in control today. Massive job boards and social media platforms like Facebook and LinkedIn offer easy one-click applications and greater transparency for candidates to assess a company without even having to interview. All of this combined with a healthy economy has many employers - especially in the hotel industry - wondering if they’ll ever be able to have a sense of selectivity or lasting confidence in the workforce that they hire. With the job seeker in control, it’s up to employers to make their case as to why they are the best company to ...
Jim Biggar Joins eXceed Hospitality Asset Advisors As Partner
eXceed Hospitality Asset Advisors | October 8, 2019
Leading independent asset management firm adds depth to leadership team Washington, DC., October 8, 2019– eXceed Hospitality Asset Advisors, a leading hotel and resort advisory firm, announced today that Jim Biggar has joined the firm as Partner. Exceed distinguishes its advisory service by providing highly experienced principals as sole contact with both the client ownership groups and their respective property leadership teams. In making this announcement, Troy Bennett, eXceed Hospitality Asset Advisors Founder said “Today’s lodging environment is increasingly complex and high net worth ownership groups and small investment com...
HSMAI Introduces New Rising Sales Leader Council
HSMAI | October 8, 2019
(McLean, VA, October 08, 2019) HSMAI has launched an all-new Rising Sales Leader Council. The Council is a professional development and advocacy group comprised of up-and-coming professionals working in a mix of hospitality sales roles across a variety of organizations including hotel on-property, regional, corporate, DMO, DMC, Management Company, brand, partner, and more. Eight hospitality and tourism professionals comprise the inaugural Rising Sales Leader Council, each with years of experience in the industry. “This Council is part of the HSMAI Sales Advisory Board’s work to cultivate the next generation of industry leaders by provi...
Hotel Industry Marks Significant Progress Toward 2020 Nationwide Implementation of Safety Devices
AHLA | October 8, 2019
One Year After Announcing 5-Star Promise, 230% Increase in Participating Hotel Companies WASHINGTON (October 8, 2019) – One year after a historic announcement pledging to increase safety and security at America’s hotels, the American Hotel & Lodging Association (AHLA) today announced a 230 percent increase in members participating in the 5-Star Promise, growing the commitment to 56 hotel companies. Participating hotels have made significant progress over the past year in deploying employee safety devices (ESDs), with devices already provided in several markets, including New York, Washington, Chicago, Seattle and Miami Beach, an...
Fuel’s Stuart Butler Selected to Participate as Expert Panelist at Triptease Direct Booking Summit Miami
Fuel | October 8, 2019
Fuel COO to weigh in on budget considerations during discussion on how hoteliers can optimize their return on investment in direct booking strategies Myrtle Beach, SC - October 8, 2019 – Fuel, the premier provider of hotel marketing software and digital agency services for the hospitality sector, has announced that Stuart Butler, the company’s COO, will serve as an expert panelist at the Triptease Direct Booking Summit, scheduled for October 22-23 at the Loews Miami Beach Hotel. The two-day summit, which is one of four global events, brings hoteliers together to strategize, network and drive the direct booking movement forward. The age...
Condé Nast Traveler Reveals Winners of the 2019 Readers’ Choice Awards
Condé Nast Traveler | October 7, 2019
The World’s Best Hotels, Resorts, Spas, Countries, Cities, Islands, Airlines, Airports, Trains, and Cruise Lines Ranked by 600,000 Readers New York (Oct. 7, 2019) – Condé Nast Traveler today announced the winners of its annual Readers' Choice Awards, ranking the best hotels, resorts, destination spas, countries, cities, islands, trains, airlines, airports, and cruise lines in the world. The Readers' Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry. In its first year as one global brand, Condé Nast Traveler combined the annual surveys in the U.S. and U.K. into one global Re...
AB InBev and IHCL Partner to Open Microbreweries in India
October 4, 2019
One of the world's largest brewers AB InBev on Friday said it has signed an agreement with hotel chain The Indian Hotels Company Limited (IHCL), to launch a chain of 15 microbreweries over the next five years to sell craft beer at the hotel chain's top properties in India. The partnership between the two is estimated at ?150 crores. The two are trying to capitalise on the emerging global trend of craft beers that has also found resonance with millennials in India. The microbreweries will be conceptualized by ZX Ventures, that is AbInBev's global innovation and investment team, the two said in a press release on Friday. "We look fo...
Carver Companies Launch New, Expanded Website With Interactive Capabilities for Clients, Consultants & Candidates
the Carver Companies | October 3, 2019
ATLANTA, GA – October 3, 2019 – The Carver Companies, the hospitality infrastructure powerhouse, recently introduced a new, more robust website, http://thecarvercompanies.com, featuring increased user capabilities, specific client and consultant pages, additional media resources and industry information. Overall, the original site was updated to be more user friendly with improved functionality and a wider breadth of information available for all audiences in a crisp, easy-to-read format. Since beginning in 2013 the Carver Companies’ business subsidiaries and offerings have increased and evolved so there was a need for each busine...
Drury Hotels Provides Update Regarding Third-Party Service Provider Security Incident
Drury Hotels Company | October 2, 2019
ST. LOUIS, Oct. 1, 2019 -- Drury Hotels announced on May 24, 2019 that it was notifying certain guests of a security incident that occurred on the network of a third-party technology service provider. The incident involved information related to transactions made through some third-party online booking websites. Despite the service provider's assurances that the incident only involved transactions sent through the service provider's network between December 29, 2017 and March 13, 2019, the service provider has now informed Drury Hotels that transactions between December 28, 2017 and June 2, 2019 are involved. After the service provider...
Tourism Tidbits: Crisis Recovery
Dr. Peter Tarlow | October 1, 2019
By Dr. Peter Tarlow The recent devastating hurricane that struck the Bahamas in September is one more example that tourism industry leaders must constantly be mindful of potential crises. From acts of terror and crime to earthquakes, volcanoes and tsunamis and weather related issues, industry leaders must have plans as to face both natural and man-made crises. Tourism crises come in multiple forms and there is no part of the world that is free from a potential crisis. Often the crises are unexpected. For example, in past years tourism officials worried about not enough tourism. Today in some parts of the world, the tourism industry must...
Wyndham Hotels & Resorts Honors Hoteliers With Inaugural Awards
Wyndham Hotels & Resorts | September 27, 2019
World’s largest hotel franchising company recognizes exceptional franchisees with new Wyndham Humanitarian and Wyndham Developer awards LAS VEGAS, Sept. 27, 2019 – Wyndham Hotels & Resorts (NYSE: WH) – the world’s largest hotel franchising company with approximately 9,200 hotels across more than 80 countries – introduced two inaugural awards honoring franchisees who embody its mission to make hotel travel possible for all at its first global conference as an independent hotel company. The two new awards, The Wyndham Humanitarian Award and The Wyndham Developer Award, recognize franchisees who show leadership in each area b...
Penn National Gaming’s Chief Financial Officer, William J. Fair, Announces Plans to Step Down
Penn National Gaming | September 27, 2019
WYOMISSING, Pa.--September 27, 2019 --Penn National Gaming, Inc. (Nasdaq: PENN) (“Penn National” or the “Company”) announced today that William J. (“BJ”) Fair, will be stepping down as Executive Vice President and Chief Financial Officer (“CFO”) at the conclusion of his current employment contract term, which expires March 31, 2020. Mr. Fair, who has served in his current role as CFO since 2017, joined Penn National in 2014 as Senior Vice President and Chief Development Officer. Mr. Fair has agreed to stay with the Company through the end of the first quarter 2020, which will allow time for the Company to conduct a formal s...
Study: Millions of Americans Could Be Affected by REAL ID Deadline in 2020
U.S. Travel Association | September 26, 2019
U.S. Travel Launches Initiative to Get Travelers #REALIDready WASHINGTON (September 26, 2019) — Almost three out of four Americans are unprepared for the October 1, 2020 deadline for full implementation of REAL ID, and millions could be prevented from boarding a plane because they do not have the required identification, according to a study commissioned by the U.S. Travel Association. Next October 1, the U.S. Department of Homeland Security will implement the last phase of enforcement of the REAL ID Act—the law originally passed in 2005 which will require travelers to present a REAL ID-compliant driver's license or other approved f...
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