The Infamous Chip Shortage
Jennifer Jones | October 15, 2021
By Jennifer Jones Every year at HITEC, there’s a new buzzword. We remember the days of “big data”, “PCI” and “blockchain”. If you weren’t talking about them, then you weren’t hanging out with the cool kids. This year’s buzzword didn’t have people running to the store to buy jars of salsa, but instead feverishly getting their electronics orders in ASAP. The “chip shortage” was definitely a topic of a lot of conversations this year at HITEC. Customers are constantly asking vendors when they will receive hardware such as displays, access points, switches – just about any type of common electronic. Vendors then c...
Drive Growth With Personalized Experiences for the Post-Pandemic Traveler Using Human Movement Data
Gladys Kong | October 13, 2021
By Gladys Kong Human movement data can help hotel and hospitality brands understand their visitors better and provide customized experiences tailored to their needs and wants. In the past few months, there has been a lot of focus on changing consumer behavior due to the COVID-19 pandemic and the challenges it has brought with it. Most audience segments have had to adapt to a changed world and modify their lifestyle. But as vaccination rates increase and restrictions are being lifted in the US and abroad, attention is now on how this next step in the pandemic recovery process might influence consumer behavior. This is especially so for t...
Accor and Groups360 Launch Instant Booking Solution for Groups
Groups360 | October 12, 2021
GroupSync Engage will offer real-time rates and availability for group guest rooms and meeting space at Accor properties worldwide Accor and Groups360 announced the international launch of GroupSync, Groups360’s cloud-based technology solution for meetings and events, to provide instant online booking for groups, a simplified RFP process, and housing solutions across Accor’s global portfolio. “Accor takes pride in our commitment to strategic innovation, as well as our leadership at the forefront of technological adoption,” said Markus Keller, Senior Vice President, Sales and Distribution, Accor. “We are delighted to partner wi...
The Grand Resort to Transform Guest Experience With INTELITY Platform
INTELITY | October 12, 2021
The recently expanded Ohio resort destination has selected INTELITY to elevate service and engage guests with personalized, contactless mobile and staff technology Los Angeles, CA – October 12, 2021 – INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff operations platform, announced today a new deal with The Grand Resort in Warren, Ohio. The Midwestern destination resort, well regarded for its high standards, will deliver contactless service for guests through a branded mobile app with robust capabilities including mobile check-in and mobile key. “At The Grand Resort, we’ve long prided...
Sunridge Hotel Group Selects ASSA ABLOY Global Solutions for Enhanced Digital Key Functionality and Industry-Leading Support
ASSA ABLOY Global Solutions | October 12, 2021
Stockholm – October 12, 2021 – ASSA ABLOY Global Solutions has been credited with maximizing the safety and convenience of guests at two newly opened Residence Inn by Marriott properties operated by Sunridge Hotel Group, with the implementation of VingCard Signature RFID locks equipped with Mobile Access technology and supported by the Visionline access management system. As a result of the installation, Residence Inn by Marriott La Quinta, California, and Residence Inn by Marriott Phoenix West/Avondale not only have the advanced functionality needed to keep guests safe from harm while maintaining a seamless stay experience,...
TraknProtect Raises the Bar on Hotel Staff Safety and Operational Efficiency by Showcasing the Latest in Location-Based Technologies at HITEC Dallas
TraknProtect | October 12, 2021
Industry’s leading provider of safety button and asset tracking solutions educates attendees on how new advancements are leading to more secure, responsive and successful hotel operations. CHICAGO, ILLINOIS — October 12, 2021 — Real-time location technology provider TraknProtect is honored to have participated at this year’s HITEC with the goal to empower attendees with the vital insight needed to deliver the heightened security and operational efficiency that today’s hotel guests and employees increasingly expect. TraknProtect representatives were on hand to provide visitors with first-hand demonstrations on the latest capab...
Hotel Industry Demand for Experience Personalization Grows as Zoox Smart Data Demonstrates Latest in Intelligent Guest Profile Technology at HITEC Dal
Zoox Smart Data | October 12, 2021
Hospitality’s leading provider of targeted guest promo and communication technology attracts over 150 hotelier inquiries during industry’s most anticipated tradeshow event. Alpharetta, GA — October 12, 2021 — Zoox Smart Data (“Zoox”), an international provider of technological solutions that harnesses big data to build customer profiles from existing Wi-Fi networks, is proud to announce details on the skyrocketing demand for the latest in guest experience personalization technology as a result of attending this year’s HITEC in Dallas. Company booth representatives showcasing the full range of Zoox technology capabilitie...
stayntouch Launches New Website and Unveils Mission to Help Hotels Deliver ‘Unburdened Hospitality’ With Guest-Centric Cloud Technology
stayntouch | October 12, 2021
stayntouch, a global leader in guest-centric technology and cloud hotel property management systems (PMS), has unveiled a new website and mission to deliver the most flexible and intuitive cloud technology, empowering hotels to deliver unburdened hospitality. The new website, accompanied by a new logo, spotlights how stayntouch’s easy-to-use PMS and guest-centric technology removes barriers and empowers hotel operators, staff and guests, by enhancing guest engagement, streamlining operations, maximizing profitability, and scaling with the changing needs of business. The stayntouch website features a dynamic and visually-focused produc...
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