Operto Accelerates PMS Connectivity With Hapi Integration Platform
Hapi | September 21, 2023
Hapi will facilitate streaming of data between Operto and leading hotel Property Management Systems, allowing hoteliers to build a unified and automated platform to connect their teams, guests, and smart devices. MIAMI and VANCOUVER, BC., September 21, 2023 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, has announced a new integration with Operto, a hospitality operating system that allows hoteliers to centrally manage portfolios and automate workflows across both the back and front offices. Through the integration, Operto can ingest data from the industry’s lead...
Travel Outlook Partners With MosaicVoice To Bring the Power of Artificial Intelligence to the Hospitality Industry’s Leading Call Center
Travel Outlook The Premier Hotel Call Center | September 21, 2023
SANTA FE, NEW MEXICO (September 2023): Travel Outlook, The Premier Hotel Call Center™, is pleased to announce a partnership with MosaicVoice, a groundbreaking AI call center solution that offers real-time guidance to agents. MosaicVoice and Travel Outlook partnered to develop a revolutionary tool for Travel Outlook’s call center agents to help them handle hundreds of global clients while providing on-site level customer service. MosaicVoice gives Travel Outlook agents an edge over the competition by increasing call quality and significantly reducing the amount of time required for training. MosaicVoice provides on-screen guidance fo...
CEO Spotlight: Former Google Exec Jens Munch Shares His Journey of Disrupting Hospitality With AI as Co-founder of FLYR for Hospitality (Formerly Know
Alan Young | September 20, 2023
By Alan Young, Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner The technology sector is defined by constant motion: the relentless exchange, disruption, and evolution of big, innovative ideas brought to the table by bold, innovative minds. The most influential players in the space are those with a seemingly insatiable appetite for change and optimization, and it is precisely that hunger that has occupied Jens Munch throughout his career. Within the hospitality industry, Munch is known as the Founder and CEO of Pace Revenue – a platform created in 2016 to revolutionize how hospitality approaches revenue m...
How P2P Software Will Help Hoteliers Master Their 2024 Budget
Johannes Vocke | September 20, 2023
By Johannes Vocke Budgeting effectively is a challenge at the best of times, but hoteliers looking to set their 2024 budgets have to do so amid lingering uncertainty across the travel industry. While travelers may be more excited than ever to set out on their next adventure, economic factors are changing the way people travel and how much it costs to provide exceptional guest experiences. Accenture reports that 71 percent of consumers plan to sustain or increase their spending on leisure travel next year. This trend gives hoteliers ample opportunity to recover revenue lost during the pandemic and achieve new top-line growth. CWT proje...
APS Celebrates 100th Interface Milestone
APS® (Above Property® Services) | September 20, 2023
Above Property Services (APS®) partners with best-in-class hotel technology brands to provide our hotels with powerful tools to seamlessly manage their hotel operations from a single platform NAPLES, FL– (September 20, 2023) – Above Property® Services (APS®), Services, a leading provider of hotel and travel technology solutions provider, has announced that it has reached a significant milestone with the launch of its 100th interface. The company's robust suite of property management system (PMS) integrations now includes connections to most major hotel technology suppliers, making it one of the most comprehensive offerings in the in...
Travel Recovery Continues As Hoteliers Embrace Upselling With 70% Increase in Summer 2023, According to Mews Data Snap
MEWS | September 20, 2023
Revenue from parking lots, meeting rooms, and other spaces increased 22% YOY, while upselling increased 31% [New York, NY – Sept. 20, 2023] – Mews, the industry-leading hospitality cloud, today released the Mews Data Snap, a real-time measure of hospitality’s performance during the summer of 2023 (June, July, and August). The report also compares this year’s data to summer 2022 to pinpoint how the hospitality sector is changing. Based on data from Mews partners worldwide, the Mews Data Snap unpacks hospitality’s performance across five key areas: occupancy, ADR and RevPar, online check-ins and upsells, and additional bookable ...
IDeaS’ Award-Winning G3 Revenue Management Software Now Available in Spanish and French
IDeaS | September 20, 2023
LONDON—Sept. 20, 2023—IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today its flagship product, G3 Revenue Management Software (RMS), is now available in Spanish and French. The software is already available in English, German, and Chinese, with Japanese to quickly follow in the future. Front-desk staff in non-English speaking countries may be fluent in English, but often back-office personnel are not. Whenever possible, IDeaS speaks, operates, and supports hoteliers in their native languages. From sales to implementation to support, IDeaS is focused on the requi...
CANVAS Hotel Dallas Becomes First US-Based Property To Adopt Next Generation VingCard Novel Locks by ASSA ABLOY Global Solutions
The ASSA ABLOY Group | September 19, 2023
Trendsetting boutique property deploys latest in future-proof hotel security combined with an attractive and sustainable door lock design. Stockholm – September 19, 2023 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the first successful US-based deployment of its VingCard Novel door lock solution by CANVAS Hotel Dallas. A property catering to its guests with an industrial-chic design and the latest in modern comforts, CANVAS Hotel Dallas with VingCard Novel can now keep pace with evolving security standards and guest behaviors while maintaining the building�...
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