NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups With Award-Winning CRM Capabilities

NextGuest CRM | October 14, 2019

MUNICH, Germany—October 14, 2019—NextGuest CRM, a worldwide leader in personalized and automated guest communications and CRM solutions for the hospitality industry, announced today its step into the entry-level market and launched carefully tailored new solutions. With Easy Campaign, single or independent hotel group properties can now quickly set up and automate personalized transactional emails and start basic campaigns. With Easy CRM, small to mid-size hotel groups with five or more properties can easily tap into CRM and leverage automated and highly personalized campaigns based on guest information within various data sources. “...

Nomadix Rolls Out Generous Upgrade Program to Encourage Adoption of Its EG 6000 Gateway’s Higher Security and Performance

Nomadix | October 9, 2019

Advanced gateway platform provides the latest security and even faster internet speeds at 50 percent reduced cost to hoteliers still using older discontinued models. AGOURA HILLS, Calif. – October 9, 2019 – Nomadix, Inc., a provider of guest-facing cloud-managed network edge devices, has announced the launch of its EG 6000 Upgrade Program to provide hoteliers with the advanced capabilities and bullet-proof security offered in this top-rated gateway platform. With today’s hotel networks having to support multiple guest devices that access massive amounts of data, the Nomadix EG 6000 Upgrade Program ensures that hotels and convention c...

Global CRM Study Preview: What’s Next for the Future of CRM

Nicki Graham | October 2, 2019

This is the final article in a preview series of H2C’s Global CRM Study, a collaborative report that leverages interviews and a global survey to explore the current state of CRM in the hospitality industry.  The importance of a single source of truth as the centerpiece of a profitable customer relationship management strategy is one of the key takeaways from H2C’s Global CRM Study. The vendor-agnostic study combined findings from an online survey of 62 executives of both global and regional hotel chains and interviews with 25 hotel executives and 11 technology providers. In our third (and final) set of takeaways, we focus on ho...

Maestro PMS – IDeaS G3 RMS Interface Delivers Marked Increase in Revenue to Hotel Operators

Maestro PMS | October 1, 2019

Maestro Adds to Its Successful IDeaS Integration, 1886 Crescent Hotel & Spa Touts Occupancy, ADR Gains with Flawless Integration October 1, 2019 – Maestro PMS announced it successfully developed and implemented a real-time two-way interface with IDeaS G3 Revenue Management System (RMS). Maestro PMS is the preferred cloud and on-premises Property Management System (PMS) hotel software solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. IDeaS, a SAS company, is the world’s leading provider of revenue management software and services. Jack Moyer, Vice President and Gene...

TravelClick Announces Alternative Accommodations Solutions

TravelClick, an Amadeus Company | October 1, 2019

For years, TravelClick, an Amadeus company, has been helping hoteliers make smarter revenue management decisions thanks to an array of innovative business intelligence solutions. We’ve now unveiled a new platform designed to help hotels analyze the fierce competition that has grown out of the alternative accommodations market. We are giving them the tools they need to create strategies to address this competition head-on. The Alternative Accommodations Solution from TravelClick is engineered to help hotel leaders accurately analyze the impact that short-term rentals are having in their market. It also easily integrates with TravelClick s...

Pegasus & Travel Tripper Hits New Milestone in Global Sales Division, Converting 52% of Corporate RFP Targets for Its 700 Partner Hotels for the

Travel Tripper & Pegasus | September 30, 2019

Company’s success in corporate and TMC/consortia sales helps partner hotels generate $300M+ in GDS bookings annually (LONDON) - September 30, 2019 —  Pegasus & Travel Tripper, a leading hotel technology provider, set a new company record in September by converting 52% of its partner hotels’ new corporate RFP targets for the 2020 season. Each year, hotels compete to secure new RFP invitations from global corporations, which could result in lucrative corporate business from these firms for the coming year. Pegasus & Travel Tripper’s Global Sales team, which represents corporate and consortia strategic ...

Fairmont Zimbali Resort, Turns to Rainmaker, a Cendyn company, for Deeper Insights Into Their Business

Cendyn | September 30, 2019

Boca Raton, FL. — September 30, 2019 — Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce that Fairmont Zimbali Resort has selected Rainmaker’s comprehensive business intelligence solution, revintel®, to help them accelerate hotel growth through faster and easier access to the property’s data and analytics. Situated inside the exclusive Zimbali Coastal Estate, Fairmont Zimbali Resort is renowned for its breathtaking landscapes, pristine beaches, as well as offering leisure and business travelers from across the world the opportunity to experience unrivalled hospitali...

Locale Grand Cayman Voice-Enables Every Guestroom With Volara-Powered Alexa Solution

Volara | September 26, 2019

This is the first hotel in Grand Cayman to use Volara’s conversation management tools for delivering personalized and highly secure voice-based guest experiences New York — Sept. 26, 2019 — When Locale, Grand Cayman opened its doors in March, it became the first hotel in the Cayman Islands to feature Amazon Alexa voice assistants powered by Volara in every guestroom. As an independent boutique hotel, it was important to management that the new hotel differentiate itself in the market and attract modern travelers looking for a more personalized experience without a lot of unwanted staff interaction. By adding the in-room voice assi...

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