Hotel Online
News for the Hospitality Executive

 
 


"How Much is a Meeting Planner Worth?"

MEETINGScope: The Premiere Hospitality Survey Solution Designed Specifically to
Distill Meeting Planner Feedback that will Increase your Bottom Line



Dallas, February 13, 2013
–. “Feedback is the breakfast of champions”, (Ken Blanchard, Management Expert). The key to utilizing feedback is to have it well organized, navigable, readily available and most importantly, applicable to your business’s success.  UniFocus provides relevant feedback from your guests and event planners refined to ensure that information reported is actionable and pertinent to the growth of your business through our innovative smart tool . MEETINGScopeTM.

MEETINGScope is a Business Intelligence tool utilizing meeting planner responses to survey questions designed to distill the most critical issues surrounding the meeting planner experience. MEETINGScope rapidly processes survey results, converting the distributions of your meeting planner response scores into a measurable amount of Revenue at Risk, thereby directly relating your survey feedback to the probability of generating ongoing revenues from the meetings / catering business. This enables you, the operator, to instantly get a broad overview on your key issues so that you may respond  in a timely and effective manner in order to drive repeat business back to your meeting and convention venues.

The newest addition to the MEETINGScope business intelligence tool is the enterprise-level Reporting Dashboard. “The new Dashboard presents easily navigable displays of the information most pertinent to your organization’s continued success. We have built upon our already feature-rich solution, enhancing our enterprise reporting, providing a clearly different and more unique product specifically for hospitality operators.” (Joan King, Managing Director of Survey Solutions).

One of the key advantages to the MEETINGScope Dashboard is the ability to slice and dice performance data by any number of event attributes, such as market segment, geographic location of the planner or account, and by staff role. Having the ability to easily present such data and the insight that it provides, allows organizations to benchmark segment performance between properties, planner accounts, and event staff. This identifies for users the types of meetings in which they are thriving clearly defining which of their locations are best suited to serve identified market segments, establishing the best fit for service excellence and thereby revenue generation. Further, you will quickly be able to determine if an issue is systemic to your organization or unique to a, or a couple of properties, enabling a differentiation of strategic vs. tactical actions.

The addition of the MEETINGScope Dashboard will streamline the analysis abilities of your organization.  “By serving up property performance trending, along with the key issues most directly impacting your clientele’s loyalty and intent to recommend, you will have the information you need at your fingertips to drive effective actions. Further, our key opportunity analysis linked to event Revenue at Risk displays how each aspect of the meeting planners’ experience relates to event revenues, allowing venues  to better assign resources for continued improvement. All with the intent to help you sustain and grow, your competitive advantage.” (Joan King, Managing Director of Survey Solutions).

About UniFocus
The Right People. The Right Service. The Right Bottom Line.  
UniFocus is the leading hospitality provider of Smart Productivity Tools for Labor Management, Time and Attendance, Survey Feedback Solutions, Performance Productivity, Consulting and Training that are guaranteed to Increase Performance and Drive R.O.I.  Our technologies include innovative labor management system modules for forecasting, planning, automated scheduling, operational budgeting, revenue reporting, and business intelligence. UniFocus specializes in operational analysis & process re-engineering enhanced by training for your organization’s leadership and overall development. Partnered with survey feedback systems for guest satisfaction, employee engagement, meeting planners, and multi-dimensional mystery evaluations we evaluate the way you do business and help drive success.

UniFocus is an allied member of the American Hotel & Lodging Association and a member of the National Restaurant Association.  For more information, visit  www.unifocus.com or call 972-512-5100.

Please visit us on LinkedIn, Facebook, Twitter and YouTube.
You can also subscribe to receive UniFocus press releases via RSS feed.

.
Contact: 

Steve Vaught
PR Marketing Manager
UniFocus, LP
Tel: (972) 512-5187
svaught@unifocus.com


  Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here  

 To Learn More About Your News Being Published on Hotel-Online Inquire Here

Also See: Do Your Managers Know How to Optimize Your Labor? / February 2013

Take Control of Your Labor Management Systems with UniFocus - The Next Generation of Integrated Labor Management Systems Dashboards / January 2013

Drive Intent to Recommend with New UniFocus Training Class / November 2012

Timing is Right for DKN Hotels to Select UniFocus’ Time and Attendance / October 2012

Identify Revenue Opportunities with Innovative Reporting Dashboard from UniFocus / October 2012

UniFocus Survey Enhancements Increase Response Rates by Making Mobile Survey Taking More User Friendly / October 2012

UniFocus' International Reach Surpasses 100 Countries Worldwide / October 2012

Glacier Park Chooses UniFocus' Feedback Survey Solution / September 2012

UniFocus Offers Management Leadership Courses as Part of Expanded Training Program / September 2012

Accelerate Your Performance with the New BI Tool from UniFocus / September 2012

UniFocus' Survey Solution Helps RIVUE Restaurant & Lounge WOW its Patrons / August 2012

UniFocus Showcases User Benefits with Redesigned Website - www.unifocus.com / August 2012

Parking Services Provider, AAA Parking, Selects UniFocus Time and Attendance / August 2012

UniFocus Survey Solutions the Perfect Fit for Ojai Valley Inn & Spa / June 2012

UniFocus’ GUESTScope Delivers Superior Corporate Level Intelligence With Innovative Dashboard / June 2012

Green Initiative at Coast Chilliwack Hotel's Prestons Restaurant Supported by UniFocus' GUESTScope Survey Solution / June 2012

UniFocus' GUESTScope Survey Solution Selected By Black Bear Casino Resort / June 2012

UniFocus Unveils Innovative Mobile Applications / May 2012

The Hotel at Arundel Preserve Utilizes UniFocus Survey Feedback to Establish Service Standards / March 2012

STAFFScope Helps Dallas Convention and Visitors Bureau Achieve Top 40 Places to Work Listing / February 2012

UniFocus Partner, The Heathman Hotel, Honored With Spot on TripAdvisor's 2012 Top 25 List / February 2012

Valet Parking Leader, Towne Park, Selects UniFocus' Watson, R.M. Solution for Workforce Management / January 2012

Foxwoods Resort Casino Partners with UniFocus to Conduct Comprehensive GUESTScope Satisfaction Survey; Partnership Reinforces North America's Largest Resort Casino's Commitment to Five Star® Service / January 2012

Festiva Hospitality Group Selects UniFocus as Comprehensive Feedback Provider / December 2011

One Ocean Resort "Exceeds Expectations" - with MEETINGScope™ / June 2011

Watson, R.M.™ Gives "Lightning-Fast" Access to Labor Metrics / May 2011

Plus Services Company Sees Benefits from Watson, R.M.™ / May 2011

Lajitas Resort Raises the Bar for Service–with GUESTScope™ / May 2011

The Gladstone Gets “Higher Intent to Return” with GUESTScope™ / April 2011

Wente Vineyards Selects Full-Bodied MEETINGScope™ / April 2011

Red Lion Hotels Revolutionizes Time & Attendance / March 2011

Ameristar Casinos Optimizes Workforce with UniFocus’ LMS / March 2011

UniFocus LMS Dashboard Puts You in the Driver’s Seat! / February 2011

Festiva Gets 90% Satisfaction Scores with UniFocus / February 2011

GUESTScope™ Puts Critical Insight at Your Fingertips / January 2011

Holiday Isle Resort and Marina Selects GUESTScope™ / January 2011

Fairmont Pittsburgh Implements UniFocus’ Watson, R.M.™ / January 2011

Peabody Orlando Builds 4-Star Service Culture with GUESTScope™ / December 2010

Fisher Island Club Deploys UniFocus’ GUESTScope™ / December 2010

Tropicana Entertainment Partners with UniFocus / December 2010

The Manhattan at Times Square Hotel Selects GUESTScope™ / November 2010

Rosewood Sand Hill’s Interactive Staff Portal: It’s a Hit! / November 2010

Tepic Management Group Deploys UniFocus’ GUESTScope™ / November 2010

Oyster Bay Beach Resort Selects UniFocus’ GUESTScope™ / October 2010

Elysian Selects UniFocus’ Smart Labor Management System / October 2010

Castle Hill Inn Deploys UniFocus’ GUESTScope™ / September 2010

Hotel del Coronado Sees Benefits from Watson, R.M. / September 2010

Study: Mystery Shop Drives 2% Uptick in Guest Satisfaction / September 2010

UniFocus Study: 93 Percent of Hoteliers Optimistic for 2012 / September 2010

Plus Services Company Partners with UniFocus; Deploys Watson, R.M.™ Time & Attendance / August 2010

Red Lion Hotels Implements UniFocus’ Watson, R.M.™ Time & Attendance / August 2010

Xanterra Parks & Resorts Deploys UniFocus’ MEETINGScope™ / August 2010

Hardage Group Management Deploys UniFocus’ GUESTScope™ / July 2010

UniFocus’ Watson, R.M.™ Delivers End-to-End HRMS /July 2010

West Paces Hotel Group Partners with UniFocus / June 2010

UniFocus’ MEETINGScope™ Quantifies Revenue at Risk / April 2010

George Strauss Joins UniFocus as VP Casino Sales; Development Team Expands to Accommodate Growth - UniFocus Expands Sales Reach to Casino Industry with Web-Based T&A, LMS / March 2010

UniFocus Launches Global Online Training Initiative; Self-Paced Learning Environment Utilizes Interactive Real-Life Scenarios / March 2010

UniFocus Expands Global Footprint for Watson, R.M.™; NEW for 2010: Multi-Language Support, Upgraded Schedule Editor / February 2010
.
.
To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Onlinewith your comments and suggestions.