The Evolving Landscape of Hotel Reviews: Insights and Implications
Neil James | December 1, 2023
By Neil James The Shiji ReviewPro Guest Experience Benchmark Report has become the industry standard in understanding how we as an industry are managing experience. If expectations are being exceeded, guests talk about it positively and inversely; if not, reviews show it. I’ve spent some time going through the latest report, and here are my thoughts on the subject. The hospitality industry is witnessing a transformative era in how reviews and guest feedback shape its dynamics. The Report for Q3 2023 offers a comprehensive look into this evolution, revealing critical insights about the industry’s current state and future trajectory...
WTTC Statement on the Death of Henry Kissinger
The World Travel & Tourism Council | December 1, 2023
London, UK: The World Travel & Tourism Council (WTTC) today acknowledges the influential contributions of American statesman Henry Kissinger in its founding. Kissinger's encouragement and support were instrumental in giving the Travel & Tourism sector a unified voice on the global stage. In the late 1980s, sector leaders, including James Robinson III of American Express, recognised the lack of awareness about Travel & Tourism’s economic impact within the sector and among governments. Despite being a major job provider, the sector was often seen as non-essential, with no collective data or unified representation. This led ...
U.S. Hotel Results for Week Ending 25 November
CoStar Group | December 1, 2023
WASHINGTON – 1 December 2023 – As expected due to the Thanksgiving holiday, U.S. hotel performance fell from the previous week, according to CoStar’s latest data through 25 November. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets. 19-25 November 2023 (percentage change from comparable week in 2022): Occupancy: 49.4% (-1.4%) Average daily rate (ADR): US$138.29 (+0.9%) Revenue per available room (RevPAR): US$68.32 (-0.6%) Among the Top 25 Markets, Oahu Island saw the largest year-over-year increases in occupancy (+9.4% to 76.3%) and RevPAR (+16.3% ...
LuxUrban Hotels to Operate Two New Four-Star Boutique Hotels in New York City
LuxUrban Hotels Inc. | December 1, 2023
MIAMI--LuxUrban Hotels Inc. (“LuxUrban” or the “Company”) (Nasdaq: LUXH), which utilizes an asset-light business model to lease entire hotels on a long-term basis and rent out hotel rooms in these properties in key major metropolitan cities, today announced that it has signed separate 25-year Master Lease Agreements (MLA), inclusive of two five-year options, to operate two new boutique hotels in New York City: The Royalton Hotel and the Truss Hotel. These properties will be re-branded as “The Royalton by LuxUrban” and “The Truss Hotel by LuxUrban” and are expected to begin welcoming guests early next month. LuxUrban expects bo...
HVS ANAROCK Hotels & Hospitality Overview, November 2023
Akash Datta | December 1, 2023
By Akash Datta, Dipti Mohan, Dhwani Gupta Read the latest edition of the HVS ANAROCK monthly industry update, Hotels & Hospitality Overview (H2O), for the key trends in the Indian hospitality industry. Key highlights include: In October 2023, India witnessed a notable 11% increase in domestic air passenger traffic compared to the corresponding period in the previous year. The onset of the ICC Men's Cricket World Cup in the country significantly bolstered hotel occupancy in various markets hosting the matches. Consequently, national hotel occupancy rates for October 2023 exceeded pre-pandemic levels by 1-3 pp. The heigh...
IHG Hotels & Resorts Partners With Nepal’s Swornim Hotels to Open the First Holiday Inn Express Hotel in Kathmandu
IHG | December 1, 2023
IHG Hotels & Resorts partners with Nepal’s Swornim Hotels to open the first Holiday Inn Express hotel in Kathmandu. Kathmandu - Nepal, 1 December 2023 - IHG Hotels and Resorts, one of the world’s leading hotel companies, today inaugurated the first Holiday Inn Express in Nepal. Holiday Inn Express Kathmandu Naxal offers modern accommodations with all the amenities to meet the needs of today’s travellers in this truly unique capital city, which is teeming with rich culture and world heritage sites. With smartly designed social spaces and vibrant guestrooms, guests can easily accomplish what they need to while on the road, whether...
IHG Opens InterContinental Bangkok Sukhumvit in Thonglor
IHG | December 1, 2023
Marrying traditional Thai craftsmanship and contemporary design to appeal to the new curious modern traveller 1 December 2023, Bangkok, Thailand: IHG Hotels & Resorts, one of the world’s leading hotel companies with more than 6,000 hotels across 19 brands, announces the opening of InterContinental Bangkok Sukhumvit, a new luxury lifestyle destination for the discerning modern traveller. Situated in Thonglor, the property offers 241 beautifully appointed rooms and suites, and seamlessly weaves traditional Thai craftsmanship with modern international influences to create an unparalleled destination that mirrors the essence of one of ...
Hawks Cay Resort Appoints Lynne Lulfs as Vice President, Sales & Marketing
Hawks Cay Resort | December 1, 2023
Lulfs joins the legacy resort ahead of its 40th anniversary in 2024 DUCK KEY, FLA. — December 1, 2023 – Hawks Cay Resort, the largest and most iconic resort in the Florida Keys, is thrilled to announce the appointment of Lynne Lulfs as its Vice President of Sales & Marketing. Lulfs, a seasoned hospitality professional with a proven track record, joins the Hawks Cay team, bringing a wealth of experience and a deep passion for creating exceptional guest experiences. "We are delighted to welcome Lynne to our team. Her extensive experience, deep understanding of the South Florida market, and unwavering dedication to guest satisf...
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Today's News
The Evolving Landscape of Hotel Reviews: Insights and Implications
WTTC Statement on the Death of Henry Kissinger
U.S. Hotel Results for Week Ending 25 November
LuxUrban Hotels to Operate Two New Four-Star Boutique Hotels in New York City
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