The WiFi-Free Hotel Restaurant
Larry Mogelonsky | August 29, 2019
Five Food and Beverage Personalization Trends to Watch
William-Alexandre François | June 25, 2019
F&B/ FF&E
BENCHMARK® Announces the Top Ten Dining Trends for 2020
BENCHMARK®, a global hospitality company. | September 9, 2019
The Woodlands (Houston), Texas, September 2019 … BENCHMARK®, a global hospitality company, is looking to the future with its just-released Top Dining Trends for 2020. The trends were observed by Benchmark’s executive chefs and culinary experts at the company’s 80 luxury hotels, resorts and restaurants coast to coast, off shore, and internationally. “More than recognizing trends, Benchmark properties are evolving food and beverage programming to not only remain relevant amid consumer demand but ensure we are operating responsibly,” says Olivier Gaupin, Benchmark’s Director of Culinary Operations. Patrick Berwald, Benchma...
The WiFi-Free Hotel Restaurant
Larry Mogelonsky | August 29, 2019
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) This is not about ‘free WiFi’ but by placing the first word last it turns the concept on its head. The proposed idea here may seem a bit counterintuitive because a primary responsibility of modern hotels is to provide for our guests, with internet access being a clear necessity like heating and running water. However, those damn devices occupy so much of our time these days that they can affect covers and turns at a restaurant, particularly one that’s quite busy and looking for opportunities to maximize revenues without initiating a large-scale expansion. Having free and av...
The Brisbane Convention & Exhibition Centre in Australia Now Using InvoTech UHF-RFID Uniform System
InvoTech Systems | August 20, 2019
InvoTech Uniform System Reduces Labor Expense, Automates Tracking for staff of 900 LOS ANGELES, CA -- August 20, 2019 -- InvoTech Systems Inc. announced the recent implementation of its UHF-RFID Uniform System at the Brisbane Convention & Exhibition Centre to automate uniform tracking, accounting and reporting for the uniforms. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at the Brisbane Conventio...
Riegel’s RieNu Napkins Made From Recycled Plastic Water Bottles Are a Must at ‘The Buff’
Reigel | August 13, 2019
To comply with the city of Boulder’s Universal Zero Waste Ordinance, owners of the iconic eatery choose to use RieNu 100% post-consumer recycled polyester napkins; One RieNu napkin eliminates thee plastic bottles from ending up in landfills [AIKEN, S.C.— August 13, 2019] — For restaurateurs Chris and Jacquelyn Meyer, becoming one of the first businesses in Boulder, Colo., to divert more than 95% of potential waste into compost or recyclables is something they are extremely proud of. After the couple bought The Buff in 1995, the college town restaurant and bar quickly became a Boulder institution known citywide for good food, grea...
Benchmark Chefs Light Up the Summer During National Grilling Month
Benchmark Resorts & Hotels® | July 2, 2019
Eight Sizzling Recipes from Coast to Coast The Woodlands (Houston), Texas, July 2019 … It’s the steak and the sizzle, the tang of a barbecue sauce and marvelous marinades made with the bite of a pepper or the sweetness of a fresh peach. It’s the Catch of the Day, reeled in just this morning and the snap of a cold beer opening. It’s the smoky aroma of a Texas Barbecue brisket that transforms a suburban patio into a home on the range. It’s July, National Grilling Month and Americans will be firing up grills of every size this summer, celebrating the season with friends and family. Inspiring the festivities are eight leading chefs fro...
Coyle Hospitality Group Reaches Milestone, Provides Mystery Shopping to Its 1000th Independent Restaurant
Coyle Hospitality Group | July 1, 2019
July 1, 2019, NYC – Coyle Hospitality Group, the world’s leading provider of customer experience consulting, quality assurance and mystery shopping, has been contracted for services by its 1000th independent restaurant. The milestone achievement comes after 23 years of consulting with restaurants located around the world and spanning all types of eateries, from fast-casual to fine dining, and from single location to multi-unit, multi-national operations. Coyle’s panel of independent restaurant mystery shoppers are professionals who measure performance and provide detailed, step-by-step narratives and photos of their dining experience...
Five Food and Beverage Personalization Trends to Watch
William-Alexandre François | June 25, 2019
From DNA-based beer and wine, to 3D-printed food and coffee with high-quality images, these five trends are bringing a taste of personalization into the food and beverage industry. By William-Alexandre François There is currently a growing demand from customers for customization in various aspects of the food and beverage industry. Not only the product or service offered, but also the customer experience needs to be unique and feel personal. Personalized customer experience has always been important in the luxury world and this trend is now spreading to more common products as well. Often linked to craftsmanship, personalization mea...
Beach Retreat & Lodge at Tahoe Installs STS Cloud to Manage Groups and Events at Full-Service Destination Resort
SalesAndCatering.com, LLC | June 19, 2019
System Provider SalesAndCatering.com Delivers Affordable Full-Service Cloud System Functionality to Help Lake Tahoe Team Close More Business MOUNT PLEASANT, SC, June 19, 2019 – Beach Retreat & Lodge at Tahoe launches STS Cloud Hotel Sales and Catering software by SalesAndCatering.com to sell and manage events at the resort destination. STS Cloud is a full-function, cost-effective hotel sales and catering software system used by hundreds of properties and multi-property hotel groups. Beach Retreat & Lodge at Tahoe is a year-round full-service resort on the shore of Lake Tahoe. Click here for information on SalesAndCatering.com....
Clear Sky’s Beverage Inventory Control Software Up and Running at the New Westin Irving Convention Center in Dallas
Clear Sky Software | June 18, 2019
CHARLOTTE, North Carolina – June 18, 2019 – Clear Sky Software, Inc. ® announced today that the Westin Irving Convention Center at Las Colinas in Irving, Texas recently completed the installation of its beverage inventory control software. This brand new and busy convention center hotel in the Dallas/Fort Worth metroplex selected Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Also insta...
HITEC News: dormakaba Launches RT Plus BLE-Enabled RFID Lock for Easy Magstripe Upgrades
dormakaba | June 17, 2019
At HITEC in Minneapolis Visit dormakaba in Booth #1308 JUNE 17-20, 2019 at the Minneapolis Convention Center Ready to Convert to RFID? dormakaba’s RT Plus Lock Simplifies Transition from Magstripe to Mobile-Enabled RFID MONTREAL, June 17, 2019 – dormakaba, the provider of secure Saflok™ and Ilco™ electronic door locks will demonstrate its new RT Plus mobile-enabled RFID guestroom electronic door lock at HITEC booth 1308. The RT Plus has BLE (Bluetooth Low Energy) technology integrated in its reader and is ideal for magstripe or mechanical lock retrofit. dormakaba is a total solution provider for the hospitality industry and one...
New Hilton Washington DC National Mall Uses RFID Technology to Manage Entire Linen Inventory
InvoTech Systems | June 13, 2019
Hilton Washington DC National Mall to Manage High Cost Linen Inventory with InvoTech RFID Linen System LOS ANGELES, CA – June 13, 2019 -- InvoTech Systems Inc. announced the implementation of its Linen System at the recently opened Hilton Washington DC National Mall. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at Hilton Washington DC National Mall manages inventory for approximately 30,000 linens, a...
The Liquidation Sale of the Former Crowne Plaza Old Town, in Alexandria, Virginia, Opens Thursday, June, 13th at 10:00 a.m. Sale Conducted by NCL/ Na
NCL/ National Content Liquidators, Inc. | June 12, 2019
Everything Must Go! Alexandria, Virginia (June, 2019) – The Crowne Plaza Old Town has contracted with NCL/National Content Liquidators, Inc., the leading expert in hotel liquidation management, to clear the hotel of its current contents as a prelude to the property’s redevelopment. The 258 room hotel liquidation is being held on-site at the former Crowne Plaza Old Town, located at 901 N. Fairfax Street, Alexandria, VA., 22314, and is open to both the hospitality industry and the general public. The sale begins at 10:00 am, Thurs., June 13th, and will continue for 28 days only, Monday-Saturday, 10:00 am-6:00pm and Sundays, 12:00 pm-5...
Verdant Bringing NEW ZX Thermostat to HITEC Minneapolis
Verdant | June 12, 2019
[Montreal, Quebec — June 12, 2019] — Next week at HITEC Minneapolis, Verdant will display its newest guestroom energy-management thermostat. Smart, simple and intuitive, the new ZX energy-management thermostat leverages Verdant’s powerful energy-saving features in a sleek and trendy design. Verdant ZX will be on display in Booth 1234, June 17 to 20, at the Minneapolis Convention Center. “This is the first time that HITEC attendees in North America will have the opportunity to see, touch and try our newest guestroom thermostat,” said Michael Serour, Verdant VP of sales. “The ZX thermostat combines all of our best energy-savin...
Riegel Returning to ‘The Clean Show’ With New Linens, New Solutions, and New Branding
Riegel | June 11, 2019
America’s favorite table linen manufacture to debut products that are colorfast wash after wash; Visit Riegel Linen in Booth 1121 June 20th to 23rd in New Orleans [AIKEN, S.C.— June 11, 2019] — America’s favorite table linen manufacturer, Riegel Linens, will be exhibiting at The Clean Show in New Orleans June 20th to 23rd. The main attraction for attendees this year will be Riegel’s Craft Collection and its Premier spun-polyester line, both featuring new colorGUARD™ technology that extends the lifecycle of the textile and ensures a color-rich product from the first wash to the last. The Clean Show is the main event for the laun...
Avendra Recognizes Top Suppliers for Outstanding Supply Chain Performance
Karen Holden | June 11, 2019
2019 ‘Meet the Truck’ award recipients are rated on order fulfillment, trailer load, product integrity and overall performance By Karen Holden Quality assurance throughout the supply chain is top of mind for Avendra. It’s imperative that hoteliers’ purchasing requirements are being met by our approved suppliers. That’s why we’ve been conducting “Meet the Truck” audits at customer locations for the past 15 years. Not only does this program enable suppliers to improve their performance metrics and ultimately serve customers better, but it has become one of our customers’ most valued services in mitigating risks and ensur...
New Mexico’s Hilton Santa Fe Buffalo Thunder Selects Clear Sky Software to Better Manage F&B Inventory
Clear Sky Software | June 10, 2019
Santa Fe Buffalo Thunder has installed the company’s beverage inventory control system to help manage and track all beverage products. The Hilton Santa Fe Buffalo Thunder, in beautiful Santa Fe, selected Clear Sky Software over a crowded field of inventory control solutions and has been busy taking advantage of this industry-leading beverage inventory system. Called Clear Sky BEVERAGE, this is a comprehensive, perpetual inventory system that tracks and controls all beer, liquor and wine products. Functions include purchasing/ordering, receiving, electronic requisition, outlet transfers/issues/returns and physical inventory. Rounding...
The Westin Hilton Head Island Saves Time With Clear Sky Software’s Beverage Inventory Control System
Clear Sky Software | May 31, 2019
CHARLOTTE, North Carolina – May 31, 2019 – Clear Sky Software, Inc. ® announced today that The Westin Hilton Head Island Resort & Spa has implemented the company's beverage inventory control system to help manage and control all beverage products. The Westin is taking advantage of the features of this industry-leading beverage inventory system. Called Clear Sky BEVERAGE, this is a comprehensive, perpetual inventory system that tracks and controls all beverage products and is helping the Westin save time and gain efficiencies in the beverage department. Functions include purchasing/ordering, receiving, electronic requisition, outlet t...
Making Food and Beverage a Focal Point in the Hotel Industry
David Eisen | May 22, 2019
By David Eisen Ever since Fred Harvey opened his first "eating house-hotel" establishment along the Atchison, Topeka and Santa Fe Railway (AT&SF) tracks in Kansas in 1878, food and beverage has become an integral part of the hospitality business in the U.S. Harvey's invention was a more formalized approach to what was served to guests of the grand hotels and smaller inns that dotted the landscape from Europe to Asia throughout eras before. And while approaches to F&B have changed over time, F&B within the hotel space had historically been a loss leader, an afterthought, with the bulk of revenue derived from rooms. Success wa...
Raise a Glass to Wine Tourist Diversity
April 29, 2019
Not all Chinese wine tourists are the same. Although wine tourism is becoming more popular in China according to a study published recently by a group of researchers including SHTM professors Hanqin Qiu Zhang and Brian King, there is wide variation in tourists' level of involvement in wine-based activities. Drawing on the findings of a survey measuring levels of involvement in and perceptions of wine tourism, the researchers provide useful information for marketers aiming to develop targeted trips and marketing strategies. Interest in wine tourism has increased worldwide as tourists seek "authentic and individualistic experiences" while on...
Another Minneapolis Hotel Installs Clear Sky’s Beverage Inventory Management Software
Clear Sky Software | November 9, 2018
CHARLOTTE, North Carolina – November 9, 2018 –Clear Sky Software, Inc. ® announced today that the JW Marriott Minneapolis Mall of America has installed its beverage inventory control system. This Minneapolis hotel, connected to the famous Mall of America, selected Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Also installed is Clear Sky's Fintech Interface which automat...
Clear Sky Software’s Inventory Control System Installed at The Sheraton Boston Hotel
Clear Sky Software | November 7, 2018
CHARLOTTE, North Carolina – November 7, 2018 –The Sheraton Boston is a large and busy hotel and thus needed a better way to manage its extensive beverage inventory. The executive team selected Clear Sky Software's beverage inventory system called Clear Sky BEVERAGE. Now, management has a complete, perpetual-based inventory system for managing all beer, liquor and wine products. The Sheraton Boston is taking advantage of the features of this industry-leading beverage system that include purchasing/ordering, receiving, electronic requisition, outlet transfers/issues/returns and physical inventory. This Boston hotel also instal...
The Legendary Virginian, Curio by Hilton Hotel Reopens After 40 Years With Riegel Linens
Riegel | November 6, 2018
Following a four-year, $30 million renovation, this historic downtown hotel is topping tables in its ballrooms with Premier Murata Air Jet tablecloths and napkins [Johnston, S.C.— Nov. 6, 2018] — When the 105-year-old historic Virginian Hotel completed its recent four-year, $30 million renovation, management made sure that only the best linens topped tables in its ballrooms. As the biggest luxury hotel in Lynchburg, Va., General Manager Dennis Marcinik selected Premier Murata Air Jet spun polyester tablecloths and napkins by Riegel. Located at 712 Church St., the Virginian, part of the Curio Collection by Hilton, has been a centerpiece...
How a hotel restaurant became the feeder program for some of Sacramento’s hottest kitchens
November 5, 2018
Nov. 05--Hotel restaurants have a certain reputation. With a steady flow of tourists walking past, they don't need to be good to attract customers. They just need to be average. Then there's Grange, located in Sacramento's Citizen Hotel. Grange quickly built a reputation as one of the best restaurants in town, leading a Bee dining critic to call it "one of Sacramento's finest eateries" in 2016. But the only thing constant at Grange is the quality it's known for. Even the menu changes a couple of times a week. While the ownership group has remained the same, nearly every position at the restaurant has turned...
Kimpton Hotels & Restaurants Reveals Top Culinary + Cocktail Trends of 2019
Kimpton | November 1, 2018
SAN FRANCISCO, November 1, 2018 – According to Kimpton Hotels & Restaurants' fifth annual Culinary + Cocktail Trend Forecast, sustainability and wellness are fueling the superfood revolution and the whole vegetable movement; however, that hasn't slowed the emergence of more adventurous preferences, from offal-based dishes to bold African and Israeli influences. When it comes to the bar scene, expect to see reimagined mocktails, mushroom-infused spirits, the rise of flavored alcoholic seltzers and exciting food and drink pairings ranging from wild boar heart and burgundy to crickets and pisco. "It's remarkable to see the y...
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