Rethinking How to Use the Minibar for Total Revenues
Adam and Larry Mogelonsky | December 21, 2022
F&B/ FF&E
Next Up for Revenue Managers: Tackling Ancillary Outlets
June 2, 2023
By Jason Q. Freed As a large majority of hotels have adopted some sort of dynamic pricing for their rooms, the next evolution of revenue management is moving beyond rooms, and many leaders have adopted total revenue management strategies for a more holistic approach. One area that is ripe for innovation is F&B Revenue Management, and hotels are adopting the same principles and techniques that apply to room revenue management in their various F&B outlets, including full-service restaurants, bars, coffee shops, and grab-and-go marketplaces. F&B revenue management techniques largely focus on dynamic pricing, or adjusting the...
Springfield Marriott Downtown Implements Clear Sky Software’s Food & Beverage Inventory Control System
Clear Sky Software | June 2, 2023
CHARLOTTE, North Carolina – June 2, 2023 – Clear Sky Software, Inc. Clear Sky Software, Inc. ® announced today that the Springfield Marriott Downtown, managed by Aimbridge Hospitality, has implemented the company’s food & beverage inventory management software. Located in Springfield, Massachusetts, the Springfield Marriott Downtown selected Clear Sky Software to help control all alcohol and food products. Called Clear Sky FOOD & BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all F&B products. Functions include purchasing, receiving, outlet transfers/issues/returns and...
Sleep Science at the Forefront at The Benjamin Royal Sonesta
Adam and Larry Mogelonsky | May 10, 2023
By Adam Mogelonsky, Larry Mogelonsky “We believe in the importance of sleep. If a guest doesn’t get a good night’s rest they are less inclined to return.” That profound statement came courtesy of Simon Chapman, Complex General Manager for The Benjamin Royal Sonesta, who oversees the hotel’s Rest & Renew Sleep Program in collaboration with Dr. Rebecca Robbins, a medicine professor specializing in sleep science and author of “Sleep for Success” (2011). We sought out Chapman for an interview because we deem sleep amenities to be a great tool to attract new guests and to support higher rates. While this is nevertheless tru...
Beachy Riding Wave of Record-Breaking First Quarter
Beachy | May 4, 2023
Hospitality’s award-winning solution provider continues to make fun easy for guests of premiere resorts across the US. Miramar Beach, Fla. (May 4, 2023) – Beachy, a leading provider of next-generation solutions and services for the country’s premiere resorts, announced today that Q1 2023 was the strongest quarter in the company’s history. In the first three months of 2023, and just in time for the spring and summer resort season, Beachy signed a record number of four- and five-star properties to its innovative mobile point-of-sale (POS) and amenity booking solutions. Beachy’s 5G cellular-enabled tablets increase speed of servi...
Olympia Hotel Management Appoints Karl McElligott as Director of Food & Beverage
Olympia Hotel Management | April 26, 2023
April 26, 2023. Portland, ME. Olympia Hotel Management has named Karl McElligott the Director of Food & Beverage. McElligott was previously the Director of Food & Beverage at Fathom Companies in Portland, overseeing all F&B operations at The Press Hotel and Canopy Portland Waterfront. Before that, he was the Director of Food & Beverage at Stowe Mountain Lodge and the Director of Restaurants at JW Marriott Desert Ridge Resort & Spa. “We are pleased to welcome Karl to Olympia’s executive team,” said Sara Masterson, President of Olympia Hotel Management. “His extraordinary talent, creativity, and passion for the F&B side of the ind...
Twenty Four Seven Hotels Names Dan Grunbeck Corporate F&B Director
Twenty Four Seven Hotels | April 26, 2023
NEWPORT BEACH, Calif., April 26, 2023—Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., today announced that it has named Dan Grunbeck corporate F&B director. In the newly created role, he will implement and lead strategic operations to enhance offerings and partner with hotels to create unique, market-based food and beverage concepts, as well as source quality products that adhere to brand standards. “Dan is a proven F&B leader well known for developing innovative dining experiences while boosting efficiencies,” said Da...
Cloudbeds Announces Integrations With Leading Point of Sales (POS) Solutions to Expand Cloudbeds Marketplace
Cloudbeds | April 4, 2023
Cloudbeds customers will be able to connect onsite bars and restaurants to Cloudbeds Platform for a seamless guest experience San Diego, April 4th, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced strategic partnerships with point-of-sale industry frontrunners: Lightspeed, Toast, Revo, Last.app, Tevalis, and Invu. The integrations grant lodging businesses using Cloudbeds Platform the ability to effortlessly verify guest information and post accumulated charges from onsite bars and restaurants directly to the guest's room. The d...
Hartford Marriott Downtown Installs Beverage Inventory Management System by Clear Sky Software
Clear Sky Software | March 30, 2023
CHARLOTTE, North Carolina – March 30, 2023 – Clear Sky Software, Inc. Clear Sky Software, Inc. ® announced today that the Hartford Marriott Downtown has installed the company’s beverage inventory management system. The Hartford Marriott Downtown selected Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Additional features allow management to report product fast-movers, slow- ...
7 Restaurant Technology Trends to Watch in 2023
EHL Insights | March 29, 2023
The restaurant industry has traditionally been slow to adopt technology and innovative digital solutions. But in 2020 and 2021, the COVID-19 pandemic and economic instability that spilled into 2022 - and now the anticipated recession in 2023 - changed that and forced food and beverage outlets to look beyond the traditional. Many restaurants have turned to tech in the last couple of years, even if reluctantly, to adapt to a new reality. One which includes more contactless technology, and is realigned with new customer expectations and wants. Technology and innovation are what have helped, even saved, restaurants as they transform how th...
JW Marriott Phoenix Desert Ridge Drives Guest Spend by 40% With IRIS’s Mobile Dining Platform
IRIS | March 7, 2023
The luxury hotel increases average guest spend by 40%, since appointing IRIS’s F&B online ordering platform to manage its in-room dining service for guests IRIS, a leading provider of digital F&B and guest experience platforms, was deployed to provide guests with a seamless and efficient mobile dining service and to maximize F&B opportunities and drive revenue across the hotel. With 950 bedrooms and 7 restaurants and al fresco bars, JW Marriott Phoenix Desert Ridge Resort & Spa is located in the heart of the Arizona desert and offers a host of state-of-the-art facilities, including five pools, luxury cabana cottages an...
Mount Airy Casino Resort Donates Hundreds of Bed Sets and Linens to Local Animal Shelter
Mount Airy Casino Resort | February 23, 2023
MOUNT POCONO, Pa., Feb. 23, 2023 -- Mount Airy Casino Resort, Pennsylvania's first AAA Four-Diamond casino resort, is helping neglected and abused animals from the region feel a bit more comfy-cozy by donating truckloads of its finest Egyptian cotton to a local animal shelter. Camp Papillon, a non-profit, no-kill animal shelter in Stroudsburg, Pennsylvania, has dozens of rescue dogs in need of comfort and warmth, especially during the cold winter months, explained Felicia Katz, vice president of Camp Papillon. "Mount Airy has provided us with items we cannot afford, soft bedding and towels to dry animals after ...
Drink Trends in 2023: 8 Beverages You’ve Got to Try This Year
EHL Insights | February 21, 2023
So how, and with what, will we quench our thirst? Here is EHL's selection of the top drink trends in 2023. In this post pandemic-era, there is no doubt that the megatrends for the new year will center around healthier and ‘cleaner’, more sustainable, premium and socially responsible products in line with the mantras – good for me, good for the planet – and quality over quantity. With movements like mindful drinking and “sober curious” gaining popularity, research indicates that alcohol consumption has declined with younger generations drinking less as they show greater interest in holistic wellness and health....
AAA Unveils Top Diamond Designated Hotels and Restaurants of 2022
AAA | February 20, 2023
AAA unveils the 5-Diamond and 4-Diamond properties of 2022. These hotels and restaurants represent the best of the best in lodging and dining. 5-Diamond properties offer ultimate luxury and leading-edge cuisine. 4-Diamond properties offer upscale amenities and distinctive fine dining. Diamond designations reflect AAA Inspectors’ commitment to quality and consistency in the hospitality industry. Diamond Inspectors are trained professionals who travel across North America to conduct unannounced, independent, in-person property inspections. The 4Cs of AAA Diamonds Cleanliness: AAA hotel inspections include ATP...
Las Vegas Food & Beverage Industry Week Returns to Las Vegas in 2023 With Four Premier Trade Shows
The LVCVA | February 14, 2023
Bar & Restaurant Expo, International Pizza Expo, SIAL America and World Tea Conference + Expo Unite for Second Annual Premier Food Industry Experience Las Vegas, NV (February 14, 2023) – The second annual edition of the Las Vegas Food & Beverage Industry Week (LVFBIW), in partnership with Emerald, Comexposium and Questex, will make its return to the Las Vegas Convention Center (LVCC) from March 27-30, 2023. The event, made up of four elite and premier shows including Bar & Restaurant Expo, International Pizza Expo, SIAL America, and World Tea Conference + Expo, is dedicated to fostering industry connections and reinvigorati...
Future Foods for Hotels in 2023 and Beyond
Adam and Larry Mogelonsky | January 18, 2023
By Adam and Larry Mogelonsky Food and beverage for hotels is at a bit of an inflection point. On the one hand, we are still contending with all the inflationary wages, short staffing and supply chain headaches left over the pandemic. On the other, we have a recession year ahead of us where we still need to derive profits from the onsite eatery (or at least use the chef-driven restaurant concept to support hotel bookings). Innovation is the only way forward, and hopefully there’s a trend here that inspires you. Therein, the two of us trust that you are already investigating some of in vogue fusion cuisine trends, more vegetable-centric...
The Sagamore Hotel South Beach Celebrates the 20th Anniversary of Art Basel – Miami With Exceptional Guest Service Powered by Beachy Food &...
Beachy | January 11, 2023
Miami’s original Art Hotel delights guests while reducing costs and increasing revenues during the city’s premiere global art fair. Miramar Beach, Fla. (January 11, 2023) – Beachy, a leading provider of next-generation solutions and services for the country’s leading resorts, today announced that The Sagamore Hotel, South Beach successfully deployed its innovative mobile point-of-sale (POS) solution in time to welcome guests to the 20th anniversary of Art Basel – Miami. Beachy’s 5G cellular-enabled tablets gave the Sagamore operations team a fast and simple deployment strategy for mobile service on the pool deck and beach. Pr...
Rethinking How to Use the Minibar for Total Revenues
Adam and Larry Mogelonsky | December 21, 2022
By Larry and Adam Mogelonsky The minibar is not a guestroom amenity set in stone. In fact, there are ways to use it either to boost total revenues per guest or to help craft an even better hotel experience. First consider minibar technology. You can buy configurations that automatically debit the guest when an item is removed. This saves labor as it eliminates the need for physical review, automatically orders replacement product and syncs with accounting for guest billing. You can even hire out your minibars to third party services that will manage the entire process on your behalf. Thinking broader, the minibar remains a thorn in m...
Shiji Completes 200th Hyatt Hotel Installation on Infrasys Cloud Point-of-Sale in Orlando, FL
Shiji Group | December 14, 2022
Shiji and Hyatt Hotels Corporation leadership met in Orlando, Florida, to celebrate their partnership after the 200th installation of Infrasys Cloud POS. ATLANTA, Georgia, December 14, 2022 – Shiji Group has announced that the 200th installation of Shiji's Infrasys Cloud point-of-sale recently went live at Hyatt Regency Orlando International Airport in Orlando, Florida. Shiji and Hyatt originally began working together in 2019 after Hyatt selected Shiji’s Infrasys Cloud product to power systems at food and beverage outlets at select Hyatt properties. Hyatt was seeking an alternative cloud-based POS solution which could be sc...
The Lag in Food and Beverage Recovery
Robert Mandelbaum | December 12, 2022
By Robert Mandelbaum, Andrew Hartley According to CBRE’s September 2022 Hotel Horizons® forecast for the overall U.S. lodging industry, rooms revenue per-available-room (RevPAR) will exceed 2019 annual levels in 2022. This is driven by the accelerated recovery of average daily rate (ADR) which first occurred during the third quarter of 2021. Unfortunately for the owners and operators of full-service, convention, and resort hotels, food and beverage (F&B) revenue is lagging in recovery and yet to return to pre-COVID levels. This can be attributed to a combination of the following factors: Health regulations The lag in ...
Foxwoods Resort Casino Chooses Agilysys Point-of-Sale Technology to Elevate Its Retail and Food & Beverage Outlets’ Capabilities and Maximi...
Agilysys | December 6, 2022
The Largest Resort Casino in North America Invests in Innovative, Customizable Solutions to Provide More Personalized Interactions and Stays ALPHARETTA, GA. — DECEMBER 6, 2022 — Even amid inflation, millions of consumers are going all in on revenge travel — making up for lost or canceled vacation time brought on by the COVID-19 pandemic. Domestically, 85% of Americans were expected to travel this past summer and planned to spend nearly as much money on such excursions as they did before the global outbreak. Foxwoods Resort Casino, the leading premier resort casino in the Northeast, wants to ensure it is providing guests and staff ...
UH Conrad N. Hilton College of Global Hospitality Leadership Launches Houston’s First Restaurant-Based Food Service Robot
The University of Houston | December 5, 2022
HOUSTON -Dec. 5, 2022 - As dean of the University of Houston Conrad N. Hilton College of Global Hospitality Leadership, Dennis Reynolds is constantly looking for the newest technologies and innovations to keep his program front and center on the world hospitality stage. His latest find is a state-of-the-art food service robot called “Servi,” now on duty in Eric’s Restaurant at the Hilton University of Houston. “There’s a lot of buzz out there,” Reynolds says. “People are excited about it.” Hilton College is the only hospitality program in the world where students work and take classes in an internationally branded, ful...
Recipes: 4 Reasons Why Your Operation Needs Them
David Lund | November 14, 2022
Introducing: Patrick CORE McClary If Your Challenge Is Food & Beverage Then – Meet Your Maker Everywhere You Look it’s Bleeding 🩸. The Patient is So Messed Up it’s Not Even Funny. It Will Never Fix Itself. You Need CORE On Your Side. Cost Operations Revenue Execute Patrick is a self-made star of the food and beverage trade. He knows and has seen it all. No problem or challenge is too big or too small. He can help you turn the page and make day-old bread sing again. Have a read and do yourself a favor. Reach out and talk to Patrick about how he can help you today. Recipes: 4 Reasons Why Your Operation Need...
Chef Franck Giovannini on the Constant Changes in the Restaurant Industry
November 1, 2022
Passionate about his profession and benefiting from a long experience in the world of gastronomy, Franck Giovannini has been working with enthusiasm at the Restaurant de l'Hôtel de Ville de Crissier for 27 years now. After his apprenticeship at the Auberge de la Couronne in Apples, he had the opportunity to travel and work in North America, first on Victoria Island in Canada and then in New York at the St. Regis Hotel, and has subsequently worked with all his Crissier predecessors: Frédy Girardet, Philippe Rochat and also Benoît Violier at the highly-awarded Restaurant de l'Hotel de Ville. A lot has changed in the restaurant industry si...
New Orleans Marriott Warehouse Arts District Selects Clear Sky Software for Managing Beverage Inventory
Clear Sky Software | October 27, 2022
CHARLOTTE, North Carolina – October 27, 2022 – Clear Sky Software, Inc. Clear Sky Software, Inc. ® announced today that the New Orleans Marriott Warehouse Arts District has installed the company’s beverage inventory control software. The Marriott selected Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Additional features allow management to report product fast-movers, slow-...
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Today's News
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Next Up for Revenue Managers: Tackling Ancillary Outlets
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