Leading the Culinary Lifestyle Segment With Christopher Hunsberger of Appellation
Adam and Larry Mogelonsky | November 8, 2023
Case Study: Boar’s Head Resort, Charlottesville, Virginia
Auto-Chlor | October 25, 2023
F&B/ FF&E
What’s Trending in the Food and Beverage Industry in 2024?
EHL Insights | December 4, 2023
The food and beverage industry has witnessed healthy growth over the past couple of years and with this trend there have been some significant shake-ups. The sector has evolved across all its component parts, from food preparation to packaging, restauration, home delivery, and homemade. Social media has become a powerful force that propels food trends to spread rapidly through our cultural consciousness. Whether it's those yawn-inducing people who only talk about their latest air-fryer inventions or the gorgeous gorgeous girlies of #SoupTok who proclaim their love for the velvety comfort health food (who doesn't?!). On the other side of th...
Nominations Now Open for the 2024 Industry Excellence Awards Presented by Bar & Restaurant Expo
Questex | November 21, 2023
Nominations will be accepted through Jan. 15, 2024 LAS VEGAS – Nominations are now open for the third annual Industry Excellence Awards, presented by Bar & Restaurant Expo, which celebrate and support the individuals who make the independent bar and restaurant industry great. These awards honor leaders and teams for their talent, integrity and commitment to equality, sustainability, community and culture. Nominations will be open through Jan. 15, 2024, and winners will be announced at the 2024 Bar & Restaurant Expo on Wednesday, March 20, 2024. Nominations can be made at link. 2024 Nomination Categories Include: Individua...
Mandarin Oriental, Costa Navarino Select IRIS’ Digital Ordering App to Elevate the Guest Experience
IRIS | November 15, 2023
The stunning beachfront resort in Greece deploys IRIS’s F&B digital ordering and guest directory app to offer an unparalleled level of service and mobility to guests IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been chosen by Mandarin Oriental, Costa Navarino to provide a digital F&B ordering and guest directory platform for their guests to reflect their commitment to delivering exceptional guest experiences. With breath-taking views over Navarino Bay and a peaceful Mediterranean backdrop, the stunning hotel offers sweeping bay v...
Leading the Culinary Lifestyle Segment With Christopher Hunsberger of Appellation
Adam and Larry Mogelonsky | November 8, 2023
By Adam and Larry Mogelonsky Every hotelier knows in their heart of hearts the importance of giving guests a great experience. It’s the lifeblood of hospitality. Yet beyond impeccable service and a flawless guestroom, so much of that hotel experience is crafted by what else is happening onsite. This is what we often label as a ‘reason to visit’ which can be a spa, golf, the pool, beach access, proximity to attractions, activities, funky décor or a mix of several of these and more. In this case, the focus is F&B as that reason to visit, yet normally we would still write about its importance as a part of the overall hotel exper...
The Best Just Got Bigger: PPDS Launches New ‘Sized Up’ 32″ Philips Tableaux ePaper Display Including Latest E Ink Spectra™ 6 Techn...
PPDS | November 7, 2023
Size matters: New ‘power free’ Philips display delivers previously unachievable colour performance, using enhanced colour algorithms to provide a true print quality replacement for any paper sign used inside a hotel (including general communications, reception, bars, restaurants, cafes and more). Amsterdam, November 2023: PPDS, the exclusive global provider of Philips Professional Displays and complementary solutions, is delighted to announce the latest evolution of its multi-award-winning ePaper signage range, with the launch of the new 32” (16:9) Philips Tableaux 5150I for hotel and other hospitality environments. Extending PPDS...
How Restaurant Teams Help Upsell Hotel Services
Adam and Larry Mogelonsky | November 1, 2023
By Adam Mogelonsky, Larry Mogelonsky Here’s a thought to get your head churning. When you think of ‘innovation’ do you only think about some shiny new technology or does your mind also include incremental process improvements or business model adaptations within established industries? A softer front for innovation is thus in F&B, with intrepid chefs and mixologists constantly tinkering with their own technologies to dazzle their patrons and push the foodservice industry into uncharted territory. It follows that hotels, as the incubators for some of the best restaurant concepts on the planet, are leading progenitors for this type...
Hotel Financial Performance Influenced by Changes in Hotel Food and Beverage Offerings
Robert Mandelbaum, Ed Stacy | October 30, 2023
By Robert Mandelbaum and Ed Stacy The 2020 COVID-influenced lodging industry recession resulted in some noticeable changes to the way hotels provide food and beverage (F&B) service. • Social distancing regulations forced operators to be creative in the way they served food and beverages to guests. • Rising wage rates and sharp increases in the cost of food and beverage products compelled hotel managers to find ways to control costs. • The inability of hotels to attract employees to fill the positions eliminated during the recession required creative solutions to improve productivity and offer more with less. These facto...
Case Study: Boar’s Head Resort, Charlottesville, Virginia
Auto-Chlor | October 25, 2023
Commercial dishwashing solution ensures spotless dishes through precise chemical dosing while reducing waste, cutting costs, and minimizing environmental impact Hospitality companies are seeking products and services to achieve sustainability goals while keeping their environment clean, safe, and operating efficiently. Boar’s Head Resort, a AAA four-diamond country resort owned by the University of Virginia Foundation, was looking for a way to ensure dishwashing operations used the proper chemical dosage and could be efficiently operated and maintained. They opted for the Auto-Chlor System, a commercial dishwashing model focused on recyc...
6 Marketing Tactics To Boost Revenue at Your Hotel Restaurant
Alison Wilson | September 28, 2023
By Alison Wilson As a hotel general manager and restaurant owner, driving revenue growth for your establishment is an important priority. To achieve this goal, implementing effective marketing initiatives is crucial and in this article we’ll share, we present five tactical marketing strategies that can help elevate your hotel restaurant’s revenue and set it apart from the competition. 1. Establish an Irresistible Online Presence Ensure your website showcases the unique qualities of your hotel restaurant, from its ambiance to its delicious menu offerings. Include high-quality photography to entice potential diners. Boleo in...
Dorchester Collection’s The Beverly Hills Hotel Appoints Ashley James as New Culinary Director
Dorchester Collection | September 7, 2023
Beverly Hills, September 7, 2023 – Chef Ashley James has been appointed Culinary Director of the iconic Beverly Hills Hotel, overseeing the entire culinary operation including all restaurants, banquets and in-room dining. Chef Ashley James brings a wealth of expertise to the position, with more than 30 years cooking in prestigious kitchens throughout the world including positions in England, France, Spain, Singapore, Mexico, Germany, Argentina, and the United States. Most recently, he was Managing Director of Culinary at Di Bruno Bros, Philadelphia, PA. Prior to this, he was Vice President of Culinary Starr Catering Group. He spent 18...
Hotel Verte, Warsaw, Autograph Collection, Selects ASSA ABLOY Global Solutions for Mobile Access-Enabled Security Technology
ASSA ABLOY Global Solutions | August 22, 2023
Polish luxury boutique hotel adopts VingCard Allure door lock panels to increase guest safety while enhancing interior design and providing the latest in check-in convenience. Stockholm –August 22, 2023 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful adoption of VingCard Allure door lock panels featuring Mobile Access activation by Hotel Verte, Warsaw, Autograph Collection. Situated within an 18th century palace in the heart of Warsaw, Hotel Verte by leveraging ASSA ABLOY Global Solutions technology can now achieve its goals of simultaneously ens...
Breakfast Is King: Elevating the Guest Experience through F&B Innovations
Court Williams | August 14, 2023
By Court Williams Food and beverage (F&B) services are now integral to the hotel guest experience, extending beyond mere sustenance to create memorable moments and elevate the overall stay. Gone are the days when hotel restaurants were loss leaders, primarily serving the needs of in-house guests. F&B has emerged as a profit center, with proactive and innovative approaches driving its success. The Power of Innovative F&B Today’s hotel guests expect more than just a place to rest. They want intriguing and Instagrammable moments extending to the dining table, community spaces, and overall experience. Hotels recognize the power...
The Latest Wine Trend for Fall Then 2024
Adam and Larry Mogelonsky | August 9, 2023
By Adam and Larry Mogelonsky If you know either of us, then you know that we are big fans of wine. Besides the actual taste and endless variety of production around the world, we write about wine because it’s a great way to ramp up restaurant revenues on a high-margin basis. But this only occurs when the wine is effectively marketed and sold. For reference (and to show we actually know what we’re talking about), we published a book about how to sell more wine last year, and we’ve written about how finetuning your wine strategy can be used to generate quick wins for the hotel. Today, we look ahead, first to Q4 2023 then to 2024. Sp...
Tourism Tidbits: The Importance of Food and Food Safety for the Travel and Tourism Industry
Dr. Peter Tarlow | August 4, 2023
By Dr. Peter Tarlow The northern hemisphere’s long summer months are a time to relax and enjoy the great outdoors. When it comes to food preparation and good food safety habits, however, being too relaxed can destroy a vacation or even terminate in hospitalization. Although no one has recently connected food safety to criminal acts or acts of terrorism, this has occurred in the past. As we learned during the Covid-19 pandemic health is an important part of tourism security. Likewise, food safety must be an essential component of a sustainable tourism industry. We only have to review some of the problems that the cruise industry has...
Christopher J. Collins Joins OTO Development as Vice President, Food & Beverage
OTO Development | August 2, 2023
SPARTANBURG, SOUTH CAROLINA (August 2, 2023) — Christopher J. Collins has joined OTO Development as Vice President, Food & Beverage, bringing a medley of operations experience in restaurants, sports and entertainment venues, private clubs, and hotels. As part of The Johnson Group, South Carolina-based OTO develops, owns, and operates approximately 70 hotels across the country. Some of these properties offer brand-standard food and beverage while others feature OTO’s proprietary restaurant concepts. Collins will oversee the full F&B portfolio with an emphasis on elevating the guest experience while expanding revenue opportuni...
Making Bartech Happen at the Hotel Lugano Dante
Adam and Larry Mogelonsky | July 26, 2023
By Adam and Larry Mogelonsky To enjoy the summer, one often needs a good cocktail. So, why not make it the most inspirational cocktail imaginable? For this, let’s dive into some ‘bartech’ to see how you can innovate in the restaurant and ramp up revenues in the process. Implementing change at any level of a hotel’s operations is always difficult for any number of reasons, and yet from the guest’s perspective often it’s the little touches that stand out to make the experience exceptional. While the two of us are perpetually bullish on technological upgrades and the growth of wellness at hotels, even the introduction of a fanc...
A New Flavour for Hotels
PolyU School of Hotel and Tourism Management | July 20, 2023
A priority of hotels worldwide is, quite naturally, attracting and catering to the needs of guests. Seldom do hotels invest heavily in strategies to cater to non-guests. However, according to Dr Sung Gyun Mun, Dr Linda Woo of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-author, hotels’ food and beverage (F&B) departments can bring in big money by attracting customers from local communities – not just tourists. With important implications for businesses in the post-COVID-19 era of tourism recovery, the authors suggest that hotels may be able to use their F&B offerings to reach n...
Profiting From Low Cal Wines
Adam and Larry Mogelonsky | July 12, 2023
By Larry and Adam Mogelonsky Coming off what was hopefully a restful 4th of July break, lest we forget that wine is a still a profit center for hotels and restaurants all around the world and for all four seasons of the year. Still, there are lots of new trends to embrace in order to drive average check per cover. There are lots of reasons to rethink your beverage strategy for the latter half of 2023 and for 2024, especially because it can mean quick wins for your hotel’s revenues versus more expensive, long-term projects. And as a quick plug, if you’re interested in learning how to market your wine list for revenue optimization, co...
Meyer Jabara Hotels Partners With IMI Agency to Offer Expanded Beverage Program
Meyer Jabara Hotels | July 12, 2023
Leading hotel management and ownership group leverages new food & beverage partnership to elevate training, upselling across its operating portfolio [Danbury, Conn., July 12, 2023] — A proven industry leader in hotel food and beverage operations for more than 45 years, Meyer Jabara Hotels announced a new partnership with IMI Agency to roll out a cutting-edge beverage program at every one of the company’s full-service hotels, and every property equipped with a restaurant, lounge, or banquet hall. Through the agreement, which went into effect at the beginning of June 2023, IMI Agency will provide Meyer Jabara Hotels with expanded ac...
ASSA ABLOY Global Solutions Unveils Acuity, the Linen Management System Redefining Hotel Operations Efficiency
ASSA ABLOY Global Solutions | June 22, 2023
All-in-one platform leverages advanced RFID and cloud-based technologies to provide hotel staff with effortless control and cost saving insights over the entire linen management cycle. Stockholm –June 22, 2023 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, together with ASSA ABLOY Group member, HID Global, has today announced the official launch of the Acuity digital linen management platform. Engineered by leveraging the technological expertise of the ASSA ABLOY Group, Acuity represents a dramatic shift over how hoteliers manage their laundry and linen operations, rep...
Shiji and IPORT Partner to Transform Hotel Restaurant Operations With All-in-One Tablet and Payment Device Solution
Shiji | June 21, 2023
Shiji and iPort collaborate to introduce an innovative all-in-one mobile POS and payment device solution for hotel restaurants, leveraging iPort's Connect Pro platform to enhance iOS integration and streamline operations ATLANTA, Georgia, USA, June 21, 2023 – Shiji, the global hospitality technology innovator, has partnered with IPORT, an award-winning manufacturer known for enhancing the usability of iPads and iPhones, to introduce an all-in-one software solution for hotel restaurants. This collaboration will provide hoteliers with a seamless combination of a tablet and payment device to maximize their F&B operations. The in...
Torote Restaurant Implements Shiji’s Infrasys Cloud POS for Enhanced Operations and Growth
Shiji | June 15, 2023
Torote Restaurant maximizes operations and growth with Shiji's Infrasys Cloud POS. Its' user-friendly interface and robust features optimize efficiency, demonstrating Shiji's efficacy in the hospitality industry. ATLANTA, Georgia, USA, June 15, 2023 – Shiji, the leading global hospitality innovator, has announced that one of Los Cabo’s most popular restaurants, Torote Restaurant, in Cabo San Lucas, Mexico, has successfully implemented Shiji's Infrasys Cloud POS. This implementation includes integration with the Fiscal Interface, providing a comprehensive and streamlined solution for Torote Restaurant's operations across the 7 devi...
Shiji Adds New Mobile Ordering Solution “Shiji Digital Dine” to Infrasys Cloud POS
Shiji | June 14, 2023
Shiji’s new mobile ordering solution for Hospitality F&B -Shiji Digital Dine, is now available for Infrasys POS customers worldwide, helping hotels around the world improve service quality and increase revenue potential. ATLANTA, Georgia, USA, June 14, 2023 – Shiji, the global hospitality technology innovator, has introduced anew mobile ordering solution called Shiji Digital Dine, aimed at improving operational efficiency and enhancing the guest dining experience in the Hospitality F&B industry, by supporting direct ordering and connectivity with the hotels’ POS. In conjunction with Infrasys Cloud POS, Shiji has devel...
Cocktail Trends: What Tipple Will You Be Cheersing in 2023?
EHL Insights | June 12, 2023
Cocktails are a great marker of the times we live in and fascinating trends to follow for those mixologists serving on the front-line as well as those at the front of the line at the bar! This year our cocktail shakers are going to be filled with blasts from the past (the 90s to be precise), new takes on the classic Negroni, and a certain je ne sais quoi from the cocktail-drinking experience. We’ve spoken to the EHL mixologists to gather the cocktail trends filling our cups in 2023. These are the drinks you’ll be cheersing this year! 1. Spicy drinks There has been a movement away from sugary sweet cocktails, towards a more savory palett...
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