Hard Rock International and Seminole Gaming Surprise U.S. Workforce With Substantial Wage Increases Nationwide
Seminole Gaming | September 20, 2022
HOLLYWOOD, Fla., Sept. 20, 2022 — Hard Rock International and Seminole Gaming today announced wage increases for half its U.S. workforce. The increases apply to U.S. team members and new hires at company managed Hotel, Casino and Cafe locations nationwide. 95 job classifications, including cooks, housekeepers, security, public space, call center and many more are among the greatest impacted. In some cases, starting wages are increasing by over 60 percent. The new starting wages range between $18 and $21 an hour, with minimal exceptions – more than 2.5 times the Federal minimum wage and exceeding each U.S. state minimum wage. ...
Are Hotels Putting People’s Lives at Risk, Just to Save Some Money?
Alan E. Young | September 20, 2022
By Alan Young Not everyone has an appetite for adrenaline, but let’s pretend you are about to jump out of a plane, ready to free-fall 10,000 feet into a sprawling field below. Just moments before you tuck and roll your way out of the plane, the skydiver beside you gives you a nudge and a wink before saying, “hopefully, we all make it down in one piece, eh?” a parting sentiment that sends a current of fear and uncertainty coursing through your body. Noticing your body language, the diver you’re paired with gives you a warm smile, “Don’t worry, he’s mostly kidding. It’s just that the parachutes we are using are old, and one m...
RIU Hotels & Resorts Shares Its 2021 Sustainability Report
RIU | September 19, 2022
2021 was a year of all-around recovery for RIU Hotels & Resorts, as well as a year full of courageous decision-making and new investments. Presented yesterday by RIU to its stakeholders in July, the report is the first of its kind, as, in addition to being the company’s Corporate Social Responsibility report, it also presents the hotel chain’s major indicators and projects in 2021. The company was able to recover its business after a 2020 marked by the pandemic, an occurrence that changed the chain’s priorities, as the main objective shifted to guaranteeing people’s safety. This continues to be the company’s top pr...
Choice Hotels Introduces ‘Your Key to Profit’ Resource to Benefit Franchise Owners
Choice Hotels® | September 13, 2022
ROCKVILLE, Md., Sept. 13, 2022 -- Choice Hotels International, Inc. (NYSE: CHH),--one of the world's largest lodging franchisors, is building on its longstanding commitment to increasing owner profitability with a free resource for its hotel owners: Your Key to Profit. Launching in the fourth quarter of 2022, the new platform will centralize all Choice's proprietary profitability tools in an on-demand, mobile-friendly system to better enable success for owners' hotels. "Choice Hotels' award-winning tools, capabilities, and expert advice from revenue management consultants enable franchise owners to quickly execute the right pricing str...
Is an Aging Society a Threat or an Opportunity for Hospitality?
EHL | September 13, 2022
What does "population aging" mean? Population aging is the name for an ongoing demographic phenomenon, the fact that the average age of individuals in society increases over time. In other words, there are more and more old people in the population, and less and less young persons. The graph displayed in Figure 1 illustrates the phenomenon. It shows the old-age dependency ratio (OADR), defined here as the number of individuals aged 65 or more, over the number of individuals aged 20 to 64. Today, that ratio sits at 32% in the OECD, on average. As the graph shows, the population aging phenomenon has been rather mild in previous dec...
How to Spot Promising New Opportunities During Service Design
Franck Louveau | August 24, 2022
By Franck Louveau The hospitality and service industry involves developing and adapting solutions and services that create better value and user experience –services that improve customers' satsifaction, thus quality of life. One of the best ways to achieve this is through service design with processes like rigorous service concept validation. However, you must identify an opportunity or gap in market first before designing a service as the solution. You must be able to identify the best opportunities and develop the best and most viable solutions with service excellence at the core of your service design. After aligning your vis...
Hospitality Industry Statistics to Have on Your Radar in 2022
EHL Insights | August 18, 2022
The hospitality industry is a vast sector with many different categories that include recreation, lodging, entertainment, food and beverage. As a result, it is essential to collect all the relevant hospitality industry statistics to fine-tune your digital and social strategies to match the rapid changes currently impacting the sector. This is especially important for hospitality because it was one of the hardest-hit industries by COVID-19, and its challenges are still ongoing. Now that things are almost back to normal, the hospitality industry not only has to deal with changing consumer preferences and expectations but also deal with...
Industry Leaders Share Thoughts on the Future of Attribute-Based Shopping in Reaction to Stayntouch-NYU Tisch Center of Hospitality Report
Stayntouch | August 10, 2022
Experts reinforce study’s conclusion that hotel guest booking desires are evolving to encompass more control over the hotel experience BETHESDA, Md. — Aug. 10, 2022 — The hotel booking experience may never be the same. According to the 2022 report “U.S.Traveler Sentiments on Attribute-Based Shopping (ABS),” released by Stayntouch in partnership with the NYU Tisch Center of Hospitality, 85 percent of travelers feel some level of uncertainty that their guestroom will contain all the features and attributes that are most important to them. In a world of continued uncertainty, from rising inflation to airline cancellations, travel...
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