Cloud5 and SABA Hospitality Bring Humanized Virtual Guest Service to the Americas
Cloud5 | February 18, 2021
Chicago, IL. — February 18, 2021, Cloud5 Communications and SABA Hospitality today announced that they are bringing personalized guest services to hospitality operations in the Americas. The solution combines completely digitized compendium, self-service food and beverage ordering, and A.I. driven chatbot functionality, with the option of click-to-chat/click-to-call service featuring Cloud5's world-class contact center services. “We’re excited to partner with SABA to bring hoteliers a solution that helps them personally engage their guests while improving their bottom line, particularly critical during this challenging time,” said ...
Digital Marketing and the Voice Channel: A Symbiotic Symphony
Travel Outlook | February 17, 2021
John Smallwood CEO Travel Outlook Scott Meldrum Founder, Principal Strategist Digitality How to Optimize Digital Marketing Performance via Voice In today’s world, digital marketing efficiency is not only mission-critical, it‘s a business imperative. While hospitality marketers typically look to improve conversion rates from their digital campaigns on their websites and within the booking engine, there are many opportunities to optimize digital marketing performance within the voice channel. In fact, these two communication channels co-exist in ways that are very symbiotic. In this article, we’ll ex...
Hotel Effie Sandestin Selects Agilysys SaaS Solutions to Improve Operations & Enhance Guest Experience
Agilysys | February 16, 2021
ALPHARETTA, GA. — February 16, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that the Hotel Effie Sandestin in Miramar Beach, FL has selected the award-winning innovative InfoGenesis POS solution, as well as its modern cloud-native SaaS Agilysys Pay Connect secure payment processing product to enhance their guest experience. Hotel Effie Sandestin, situated on Florida’s Emerald Coast, features 250 guest rooms and suites, four culinary concepts by acclaimed chef Hugh Acheson, a luxury spa, state-of-...
Maestro Asks: Is Your Current PMS Helping or Hindering Your Reopening Plans?
Maestro | February 16, 2021
Leading property-management system provider is offering a PMS Evaluation Checklist to independent hoteliers needing a system makeover; Technology experts say today’s PMSs must support a comprehensive property experience including the contactless demands of tomorrow’s returning travelers Markham, Ontario, February 16, 2021 — 2021 is a year of disruption. Not only has the hotel business come to a screeching halt in many markets, but travelers are modifying their list of must-haves if operators want them to return, and touchless experiences — such as contactless payments, mobile check-in/out, mobile reservations, mobile keys, and hot...
Knowcross Announces Integration With SABA Hospitality to Help Hotels Enhance the Contactless Experience With Guests
Knowcross | February 9, 2021
SABA Hospitality Technology Solutions, a Macau-based hospitality technology specialist focused on transforming guest and staff engagement, have announced a strategic partnership with Knowcross®, the global leader in providing service quality and optimization solutions for hotels, to provide hotels with advanced tools capable of overcoming a range of service challenges posed by COVID-19 and the evolving guest journey in the hospitality industry. Given the thirst for contactless solutions and reducing costs, the integration focuses on the contactless technology SABA Hospitality provides and KNOW Service, a leading guest request management a...
5 Steps to Prepare Your Hotel Housekeeping Team for 2021 and Beyond
Amadeus | February 8, 2021
The challenges the hospitality industry has faced in the wake of COVID-19 reminds us how critical the housekeeping department’s role is to a hotel’s overall success. The urgency to prevent the spread of COVID-19 has accelerated change in our industry, including the need for new hygiene and cleaning processes. Even before the virus, 78% of hotel guests believed cleanliness to be the most crucial factor affecting their choice of where to stay, with hotel cleaning protocols moving up to the #1 top-ranked category for travel with COVID-19. As guests expect the highest standards of sanitation to feel at ease in a hotel and once again re...
Meyer Jabara Hotels Opens Cambria Fort Lauderdale
Meyer Jabara Hotels | February 1, 2021
Danbury, Conn., — February 1, 2021 — Meyer Jabara Hotels (MJH) announces that the Cambria® Hotel Fort Lauderdale Beach is now open. Owned by Jai and Jessica Motwani, president and CEO of real-estate development group Hotel Motel Inc., the 97-room hotel is located at 2231 N. Ocean Blvd. This is the 55th Cambria in the Choice Hotels International portfolio and the fourth Cambria Hotel managed by Meyer Jabara Hotels. “It’s peak season in Florida and we are thrilled that this property is open and welcoming guests to Fort Lauderdale Beach,” said Meyer Jabara Hotels President Justin Jabara. “The South Florida hospitality market i...
Hospitality Upgrade Presents Free Leadership Webinar With Renie Cavallari Titled, Headtrash: The Leading Killer of Human Potential
HOSPITALITY UPGRADE | January 25, 2021
Learning how to dump your HeadTrash will awaken your potential and improve the quality of your life! (ATLANTA) Jan. 25, 2021 – Hospitality Upgrade and Hotel Online have partnered with Hospitality Financial and Technology Professionals (HFTP) to launch a leadership webinar for the hotel industry. Dubbed a HU-inar, the 35-minute webinar will help you organize your thoughts and better manage your mind and more. It is guaranteed to be entertaining, educational as well as inspirational. Hospitality Upgrade President Rich Siegel talks with Renie Cavallari of Aspire, the recognized leading authority on shifting human behavior to unleash perfo...
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