Knowcross Announces Launch of Covid-19 Ready Know Housekeeping
Knowcross | December 3, 2020
London – December 3, 2020 - Knowcross, the world’s leading service quality management platform announce the release of the updated, COVID-19 Ready KNOW Housekeeping. The enhanced solution was designed with direct input from Knowcross’s diverse customer base, faced with new challenges to streamline their operations due to ever-changing government guidelines and the introduction of new SOPs related to COVID-19. Cleanliness has always been a core value of any respected hotel but few could have predicted how important cleanliness, health, and safety have become. In the era of COVID-19, hotels are under extreme pressure to not only raise ...
Infor Launches Hospitality Management Cloud Solution Based on Amazon Web Services in China to Spur Digital Transformation Among Chinese Hotels
Infor | December 2, 2020
Rich capabilities allow hoteliers to centralize cross-platform hospitality management systems; AWS partnership ensures stability and security of data in the cloud BEIJING – Dec. 1, 2020 – Infor today announced the launch of Infor Hospitality Management Solution (HMS) in China together with AWS China (Ningxia) Region (operated by Ningxia Western Cloud Data – NWCD). The launch is aimed at helping more customers in China’s hospitality management industry rapidly implement seamless solutions that streamline operations, with the overall goal to provide enhanced guest services and experiences. Infor HMS is a hotel property management...
Aimbridge Hospitality’s International Division Assumes Management of 31 Hotels in the United Kingdom
Aimbridge Hospitality | December 2, 2020
Interstate Hotels & Resorts selected to manage Jupiter Hotels’ UK portfolio [PLANO, Texas – December 2, 2020] Aimbridge Hospitality, the leading, global, third-party hotel management company, has announced that its international division, Interstate Hotels & Resorts, is managing 31 Jupiter Hotels located across the United Kingdom this month, operating its entire U.K. portfolio. Mike Deitemeyer, President and CEO-elect of Aimbridge Hospitality, said, “Aimbridge is very pleased to see continued momentum in our International division. Our deep operating acumen and vast experience across all hospitality verticals have continued t...
Clairvoyix Adds Contactless Guest Engagement and Digital Team Operations Suite With Fetch Integration
Fetch | November 19, 2020
Leading hotel marketing automation system integrates with digital guest engagement platform to empower hotels and further improve campaign ROI using service intelligence. LAS VEGAS, NV (November 19, 2020) – Two things are top of mind for hotels as they begin their recovery: acquiring guests and operating safely. Clairvoyix has partnered with Fetch to provide hotels one integrated platform to achieve these goals. Clairvoyix supported properties can now use Fetch to ensure safe high-quality guest experiences with proactive contactless guest engagement while leveraging guest satisfaction data to create targeted and personalized marketing ...
Unity in a Virtual Workplace – How to Unite Disparate Teams to Work as One
Travel Outlook | November 18, 2020
John Smallwood, CEO Travel Outlook Allison Ahrens, President Hospitality Revenue Solutions November 2020 In addition to the large human cost that COVID-19 has had on the world, its effect on the hospitality industry has been unprecedented. Because COVID has taken more jobs out of the office and further online, companies have been forced to look at how they can keep their teams united in the virtual workplace. Having previously written about silos in the workplace, this article looks at the “new norm” for hotels as they seek to unite disparate teams seeking to work as one. ...
6 Tips for Benchmarking Your Way to Success
HotStats | November 17, 2020
Like it or not, your hotel is in the middle of a race with the competition — although the current hotel climate may feel more like an obstacle course. Wouldn’t it be nice if, during this ongoing marathon, you could peek across at competitors, note their positions and analyze the techniques, equipment and other factors propelling them forward? That’s the magic of hotel benchmarking. It reveals the financial performance of the whole field, breaks down the factors contributing to each hotel’s position and highlights how your hotel can improve its financial standing. Ready to learn how to benchmark your hotel against competitors and...
Mass Rollout Bringing 900 Hotels Onto Maestro PMS Browser Version 5.5 in 2020 at No Cost to Clients
Maestro | November 17, 2020
Maestro shows its 43+ year service commitment by implementing portfolio-wide PMS upgrade to better prepare independent operators for the ‘new normal’ Markham, Ontario, November 17, 2020 — Maestro, hospitality’s most trusted provider of property- management systems for independent and luxury resorts, conference centers, vacation rentals, and multi-property groups, is nearing completion of a portfolio-wide version upgrade of its latest Browser and Windows Versions. The provider offers complete flexibility to deploy it’s feature identical Browser PMS Suite of solutions either cloud-hosted, self-hosted, in your own private cloud or o...
Hotel Management Company RFQ for a New-Build, Branded Lifestyle Hotel in the Ohio City Neighborhood of Cleveland, Ohio
NEWMARK VALUATION & ADVISORY | November 12, 2020
On behalf of and by direction of a Cleveland, Ohio-based commercial real estate development firm, Newmark Valuation & Advisory is pleased to request qualifications from experienced hotel management companies for a hotel development in the Ohio City neighborhood of Cleveland, Ohio. Mixed-use developments at the site are planned to include market-rate apartments, leased retail and restaurant space, and the new-build hotel. The developer is seeking an operator for the hotel component only. Within the Request for Qualifications (RFQ), we provide an overview of the developer, summarize details regarding the proposed hotel and overall projec...
1
Industry Happenings
2
All Things Independent
3
Market Reports
4
Technology
5
Operations
Today's News
Top 10 Hotel Trends in 2020: Are They Here to Stay?
Mind the ‘COVID’ Gap
The Great American Winter Road Trip and Your Hotel
Q : What Is Disintermediation?
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.