FAQ

PLEASE NOTE THAT WE DO NOT POST ANY CONSUMER FACING NEWS

What qualifies as a free press release?

All announcements/releases that are marketing, advertorial or promotional in nature require a posting and distribution fee. Marketing and advertising pieces provided by suppliers/vendors to the industry will be assessed this posting and distribution fee.

Why is there a fee for property award postings?

With as many awards and accolades as there are for properties worldwide, we do not post award releases unless the property or management company agrees to the posting and distribution fee.

How do I change my email address?

A subscriber can change his email address by going to My Account from the navigation bar. Once logged in a subscriber can edit My Account Details, including updating or changing an email address.

How do I submit a press release?

A user can submit a release for posting by Hotel-Online by using the Submit Content button on the navigation bar. A user must have an account to submit content.  The subscriber can log into My Account and follow the  drop-down menus for a press release. N