Hotel Online News for the Hospitality Executive 
Long Beach, Calif. — February 5, 2013 — Recently the Westin Bonaventure Hotel & Suites in the heart of Los Angeles chose PSAV Presentation Services as their event technology partner. Based on its reputation for having the best people and event technologies in the business, PSAV® Presentation Services was selected as the onsite provider. Today the world’s leading supplier of audiovisual services and event technologies to hotels, associations, producers and meeting planners worldwide is equipping L.A.’s largest convention hotel with audiovisual, rigging, power distribution, video conferencing, webcasting, content management, mobile apps and more. Since 1998, PSAV has served as the preferred event technology partner for Starwood Hotels and Resorts Worldwide Inc. (NYSE: HOT), owner of the Westin Hotels & Resorts brand. The Westin Bonaventure Hotel & Suites is the third property in greater Los Angeles that entrusts its onsite event technology operation to PSAV, and is the anchor of the company’s downtown presence. “We chose PSAV because of its customer-service reputation and because it is a progressive international organization,” said Michael Czarcinski, The Westin Bonaventure managing director. “It was interesting that PSAV and Swank Audio Visuals recently merged because they were the two finalists in our search. Now we have the best technologies available, backed by professional technicians known for producing memorable events. “Because we are the largest convention hotel in the City of Los Angeles, needing to partner with the best AV company available is paramount,” Czarcinski said. “We made the right choice in PSAV. Working together now for two months, PSAV is proactively and aggressively selling current and future business. Our teams clicked from the onset, and our customers are benefitting from the dynamic. Today we are better equipped to accommodate the largest groups possible and take care of them the way they deserve to be taken care of.”
The Westin Bonaventure Hotel & Suites features 110,000 square feet of meeting space, including 35 versatile event rooms, a 45,000 square foot Plaza Pool Deck and the largest hotel ballroom in Los Angeles. Frequently featured in movies and TV, the iconic L.A. symbol is found in the financial district, and is within walking distance of the Los Angeles Convention Center plus entertainment venues such as the Staples Center, Nokia Theatre, L.A. Live and more. “It is the goal of The Westin Bonaventure Hotel & Suites for its guests to leave their hotels feeling better than when they arrived, and at PSAV, we get that,” said Robert Grote, PSAV regional vice president of operations. “It is our goal for meeting planners and attendees to leave each and every function ‘wowed’ by their experiences, remembering not only what they learned, but where they were so creatively engaged. We are laser-focused on developing one-of-a-kind experiences with eye-catching sets, spectacular sound, and a variety of lighting and screen options that will keep The Westin Bonaventure on the map — not just as the largest convention hotel in L.A., but as the place where people come together to create, collaborate and communicate using an unparalleled range of event technologies. “It is a true thrill to be in partnership with The Westin Bonaventure Hotel & Suites, and we continue to value our relationship with Starwood Hotels & Resorts Worldwide,” Grote said. About PSAV® Presentation Services 
PSAV provides the ideas and technology that inspire great meetings. This has made PSAV the leading provider of event technology for meeting planners and producers across the corporate, association, and tradeshow markets. PSAV provides an unparalleled range of event technology to support its customers’ ability to create, collaborate, and communicate. With more than 800 partner locations worldwide, PSAV provides people and resources right where you want to have your meeting. www.psav.com
PSAV Agency Contact: Barb Worcester PRPRO Tel: 440-930-5770 E-mail: [email protected] PSAV Contact: Glen Adamik PSAV Tel: 562-366-0141 E-mail: [email protected] Also See: Creativity, Quick Response and Video Savvy from PSAV® Made Cleveland Medical Event a Huge Success Amidst Superstorm / January 2013 PSAV Proudly Serving the World’s ‘Who’s Who’ at High Profile Global Events; When world leaders from 70 nations gather, event planners and convention facilities count on PSAV® Presentation Services to provide unfaltering technologies and support / November 2012 Largest Entertainment Complex in Canada Relies on PSAV for Event Technologies; The 20-acre Falls Avenue Resort complex, owned by Canadian Niagara Hotels, turns to PSAV® Presentation Services / November 2012 Kelso & Company to Acquire Swank Audio Visuals and Merge the Business With PSAV Presentation Services / October 2012 PSAV Showcases Technology’s Impact on the Future of Meetings at IncentiveWorks; Mobile apps and video conferencing technology are just two of many tools presenting opportunities for planners to expand event longevity / September 2012 Hilton Lincoln Centre in Dallas Seamlessly Integrating Sales and Service via PSAV / September 2012 Joining Salt Lake Renaissance and Reshaping of Downtown Core; The Salt Palace Convention Center and South Towne Exposition Center turn to PSAV for onsite event technology expertise / September 2012 Hotel Del Coronado Raving About PSAV, from Event Technology to HSIA; The legendary West Coast resort and spa transitioned to PSAV in May to bring provider consistency, new technologies and exceptional service to the ‘Del’ / August 2012 Event Technology Pros Commonly Onsite at Top Meeting Hotels; Half of the highest-rated Meeting Hotels in the United States, as identified by Cvent, rely on PSAV® Presentation Services for onsite audiovisual support; PSAV claims a focus on people, not just technology, makes all the difference / August 2012 DoubleTree by Hilton Hotel, Miami Airport & Convention Center Partner with PSAV / August 2012 The Fairmont San Francisco Raving about PSAV’s Revenue Contribution, Structure and Customer Service; Since the AAA 4 Diamond, ExxonMobil 4 Star hotel transitioned to PSAV in 2010, revenues have more than doubled and are on a steady incline / August 2012 Motivational Meeting Stories Shared at PSAV’s ‘Inspiration Cafe’; New website features video library of industry pros discussing ideas for success and how event technologies are making meetings more memorable; Live broadcast upcoming / July 2012 PSAV Praised by Video Production Peers with Nine Telly Awards / June 2012 PSAV Bringing Power to Presentations at The Westin Harbour Castle Hotel Toronto; As a preferred partner with Starwood Hotels & Resorts, PSAV is forging strong relationships at the property level and adding to bottom line revenues / May 2012 Sheraton Toronto Centre Tapping PSAV for Power Distribution, Event Technology; As a preferred partner with Starwood Hotels & Resorts, PSAV is forging strong relationships at the property level and adding to bottom line revenues / April 2012 Washington State Convention Center Names PSAV® Presentation Services Preferred Event Technology Provider; Due to its expansive portfolio of presentation technologies and worldwide expertise, PSAV® will support the largest meeting/expo facility in the state / March 2012 PSAV Wins Bronze Stevie® Award in 2012 for Sales & Customer Service; The leading supplier of audiovisual and event technologies is hailed for its efforts to continually improve customer satisfaction / March 2012 PSAV® Aiding in Downtown Las Vegas Revitalization, Supporting Events that Attract Meeting Planners and ‘Wow’ Participants; PSAV® Presentation Services partners with MEET Las Vegas, the Plaza Hotel and Casino, and the Cleveland Clinic Lou Ruvo Center for Brain Health to electrify events / February 2012 PSAV Named Finalist in 2012 Stevie® Awards for Sales & Customer Service; For the second consecutive year, the leading supplier of audiovisual and event technologies is hailed for its efforts to continually improve customer satisfaction / February 2012 Got Meetings? Go Global! PSAV is At Your Service…Everywhere / January 2012 PSAV Provides Audiovisual Support to Worldhotels Annual Conference in London / January 2012 PSAV Develops ‘Express App’ for Meetings; Entry-level mobile app provided by PSAV® Presentation Services is a quick, easy and affordable way to deliver event agendas, venue maps, speaker listings and sponsor details via mobile devices / December 2011 Palm Springs Convention Center Setting the Stage for Growth, Exceptional Events with PSAV / November 2011 Savannah International Trade & Convention Center Revving Up Business, Raving About PSAV Partnership / November 2011 PSAV Clinches ‘Best AV Provider’ Title for Third Consecutive Year; Hand-picked by meeting planners, event planners and suppliers who subscribe to Southern California Meetings + Events magazine, PSAV is the Readers’ Choice once again / October 2011 San Antonio Convention Center Driving Revenues, Customer Satisfaction with PSAV; Establishing an exclusive, preferred partnership with the leading provider of audiovisual and event technologies, is making more than sense… its making millions of dollars / October 2011 PSAV Brings ‘MapIt!’ Web and Mobile App to AVMA Event Attendees; Creating an online and mobile link to the American Veterinary Medical Assn. event resulted in more than 38,000 views of the educational sessions alone / October 2011 From Guestrooms to Meeting Rooms, PSAV Providing Broadband Service and Support at Hyatt Regency Sacramento; Supplying both audiovisual services and High Speed Internet Access support, PSAV serves as a single on-site technology source for the AAA Four Diamond California hotel / August 2011 Westin Stonebriar Wowing Guests with High Speed Broadband Services from PSAV / August 2011 Embassy Suites Denver Downtown Offering Broadband Based on Customers’ Need via PSAV; With 100 megabytes of bandwidth at the Convention Center property, meeting planners are only charged for the amount of bandwidth needed, thereby increasing customer satisfaction while also heightening profitability, sales and repeat business / August 2011 PSAV Awarded Highest Video Production Honors at 32nd Annual Telly Awards / June 2011 PSAV Provides 900 iPods to Event Attendees at Sheraton Waikiki to View Schedules, Maps, and More / June 2011 PSAV® Honored with ‘Staged Events Award’ at InfoComm 2011 in Orlando / June 2011 PSAV, QuickMobile Announce Partnership to Market, Support Event Mobile Solutions / April 2011 Meg Fasy Joins PSAV as VP, Industry Relations; Former MPI sales executive recruited to expand reach of company’s coveted event-technology and consultative services / April 2011 PSAV Named Finalist in 2011 Stevie® Awards for Sales & Customer Service; Leading supplier of audiovisual and event technologies recognized for its consistent quarterly increases in customer satisfaction scores since July 2009 / February 2011 Harbor Beach Marriott Resort & Spa Refines Service with PSAV; After completing a $50 million renovation, the premier Fort Lauderdale resort selects PSAV® Presentation Services to supply its Event Technologies, including: AV Equipment, Rigging Services, Power Distribution and HSIA Support / December 2010 PSAV Secures ‘Best Of 2010’ Title for Second Consecutive Year; PSAV named ‘Best Audio-Visual Presentation Provider’ in Southern California / November 2010 CRF Debuts State-of-the-Art PSAV Wide Screen at TCT Symposium; 22nd Annual Transcatheter Cardiovascular Therapeutics educational event, produced by the Cardiovascular Research Foundation, presented live surgeries from around the world and clinical-trials to attendees via a 3,300 square-foot curved HD screen with blended imagery support designed by the hospitality industry’s leading event-technology provider / September 2010 ‘Touch Concierge’ Navigation System from PSAV Unveiled at HITEC; Available for PSAV and non-PSAV locations, the easy to navigate touch application gives guests access to restaurants, nightlife, shopping, local events and services in the surrounding area with information and directions uploaded to their cell phones / June 2010