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Hotel Del Coronado Raving About PSAV, from Event Technology to HSIA

The legendary West Coast resort and spa transitioned to PSAV in May to bring provider consistency,
new technologies and exceptional service to the 'Del'



Long Beach, Calif. — August 24, 2012
—In May 2011, PSAV took over managing the onsite event technology services at the Hotel Del Coronado, an iconic Victorian resort and spa near San Diego. Due to PSAV's proven track record of providing exceptional service to the Del's sister properties, and in order to deliver consistency in service and equipment across the enterprise, corporate management determined it was time to upgrade its onsite event technology services.
 
“PSAV had some pretty big shoes to fill when they arrived at the Del in May," said the hotel’s Director of Conference Services and Catering Sales Chris Ong. "We knew of PSAV's reputation, and understood why the change was being made, but we had also formed a solid bond with the previous company. It didn't take long, however for PSAV’s Director of Event Technology to win over our team, and he has already fostered an enviable relationship with most of our staff.”
 
"The transition to PSAV was incredibly smooth," she said. "One of the major advantages of the transition was that PSAV brought completely new equipment to the facility, which is by far the most up-to-date and high-tech gear we have ever seen. It has really enhanced the overall presentation of events, and our customers are thoroughly impressed. The [AV] department has been very successful, and we attribute it to the tremendous job the PSAV team does consulting with customers to achieve their meeting goals with PSAV services and equipment.

"In addition to new event technology, PSAV also brought with it expertise to manage our property’s broadband services," Ong said. "Being an older property, we previously had Internet issues. Now that PSAV is managing the high-speed Internet for guestrooms as well as meeting rooms, all issues have been resolved. When an event plans for more bandwidth, PSAV is able to pull what is needed from other areas to support the group and re-allocate it back when the meeting concludes for the day. On behalf of the Hotel Del sales and operations divisions, we are delighted that PSAV is now a part of our team, making life so much easier for staff and meetings much more memorable for our customers."

About PSAV® Presentation Services   
PSAV provides the ideas and technology that inspire great meetings. This has made PSAV the leading provider of event technology for meeting planners and producers across the corporate, association, and tradeshow markets. PSAV provides an unparalleled range of event technology to support its customers’ ability to create, collaborate, and communicate. With more than 800 partner locations worldwide, PSAV provides people and resources right where you want to have your meeting. www.psav.com
.
Contact:

PSAV Agency Contact:
Barb Worcester
PRPRO 
Tel: 440-930-5770
E-mail: barbw@prproconsulting.com

PSAV Contact:
Glen Adamik
PSAV
Tel: 562-366-0141
E-mail: gadamik@psav.com


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Motivational Meeting Stories Shared at PSAV's 'Inspiration Cafe'; New website features video library of industry pros discussing ideas for success and how event technologies are making meetings more memorable; Live broadcast upcoming / July 2012

PSAV Praised by Video Production Peers with Nine Telly Awards / June 2012

PSAV Bringing Power to Presentations at The Westin Harbour Castle Hotel Toronto; As a preferred partner with Starwood Hotels & Resorts, PSAV is forging strong relationships at the property level and adding to bottom line revenues / May 2012

Sheraton Toronto Centre Tapping PSAV for Power Distribution, Event Technology; As a preferred partner with Starwood Hotels & Resorts, PSAV is forging strong relationships at the property level and adding to bottom line revenues / April 2012

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PSAV Wins Bronze Stevie® Award in 2012 for Sales & Customer Service; The leading supplier of audiovisual and event technologies is hailed for its efforts to continually improve customer satisfaction / March 2012

PSAV® Aiding in Downtown Las Vegas Revitalization, Supporting Events that Attract Meeting Planners and 'Wow' Participants; PSAV® Presentation Services partners with MEET Las Vegas, the Plaza Hotel and Casino, and the Cleveland Clinic Lou Ruvo Center for Brain Health to electrify events / February 2012

PSAV Named Finalist in 2012 Stevie® Awards for Sales & Customer Service; For the second consecutive year, the leading supplier of audiovisual and event technologies is hailed for its efforts to continually improve customer satisfaction / February 2012

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Savannah International Trade & Convention Center Revving Up Business, Raving About PSAV Partnership / November 2011

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PSAV Awarded Highest Video Production Honors at 32nd Annual Telly Awards / June 2011

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'Touch Concierge' Navigation System from PSAV Unveiled at HITEC; Available for PSAV and non-PSAV locations, the easy to navigate touch application gives guests access to restaurants, nightlife, shopping, local events and services in the surrounding area with information and directions uploaded to their cell phones / June 2010
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