 Long Beach, Calif. — August 24, 2012 —In
May 2011, PSAV took over managing the onsite event technology services
at the
Hotel Del Coronado, an iconic Victorian resort and spa near San Diego.
Due to
PSAV's proven track record of providing exceptional service to the
Del's sister
properties, and in order to deliver consistency in service and
equipment across
the enterprise, corporate management determined it was time to upgrade
its
onsite event technology services.
“PSAV had some pretty big shoes to fill when they arrived at the Del in May," said the hotel’s Director of Conference Services and Catering Sales Chris Ong. "We knew of PSAV's reputation, and understood why the change was being made, but we had also formed a solid bond with the previous company. It didn't take long, however for PSAV’s Director of Event Technology to win over our team, and he has already fostered an enviable relationship with most of our staff.” "The transition to PSAV was incredibly smooth," she said. "One of the major advantages of the transition was that PSAV brought completely new equipment to the facility, which is by far the most up-to-date and high-tech gear we have ever seen. It has really enhanced the overall presentation of events, and our customers are thoroughly impressed. The [AV] department has been very successful, and we attribute it to the tremendous job the PSAV team does consulting with customers to achieve their meeting goals with PSAV services and equipment.  "In addition to new event technology, PSAV
also brought with it expertise to manage our property’s broadband
services,"
Ong said. "Being an older property, we previously had Internet issues.
Now
that PSAV is managing the high-speed Internet for guestrooms as well as
meeting
rooms, all issues have been resolved. When an event plans for more
bandwidth,
PSAV is able to pull what is needed from other areas to support the
group and
re-allocate it back when the meeting concludes for the day. On behalf
of the
Hotel Del sales and operations divisions, we are delighted that PSAV is
now a
part of our team, making life so much easier for staff and meetings
much more
memorable for our customers."About PSAV® Presentation Services  PSAV provides
the ideas and technology that inspire great meetings. This has made
PSAV the
leading provider of event technology for meeting planners and producers
across
the corporate, association, and tradeshow markets. PSAV provides an
unparalleled range of event technology to support its customers’
ability to
create, collaborate, and communicate. With more than 800 partner
locations
worldwide, PSAV provides people and resources right where you want to
have your
meeting. www.psav.com |