Hotel Online
News for the Hospitality Executive





Hilton Lincoln Centre in Dallas Seamlessly Integrating Sales and Service via PSAV
 
The four-diamond luxury hotel, located in the heart of Dallas, is watching sales from event technology
deployment and meeting room Internet access soar thanks to the service provided
by its onsite partner PSAV® Presentation Services



Long Beach, Calif. — September 11, 2012 —At the Hilton Lincoln Centre hotel in Dallas, PSAV Presentation Services has become a vital extension of the hotel’s meetings business and a strategic partner to its sales team for the last 12 years. From complex shows to small, intimate meetings, the 500-room, four-diamond luxury hotel, located at 5410 Lyndon B. Johnson Freeway, relies on PSAV to make each event memorable. As such, customer satisfaction and revenues from event technologies and guest high speed Internet access are at an all time high.
 
“PSAV has always done a fantastic job for our hotel,” said General Manager Michael McGilligan. “They are a fundamental part of our team, and the seamless way they integrate with our sales force has made them a strategic asset. PSAV’s technology is state of the art and their people are well trained. They give us a wonderful competitive advantage over other properties that offer on-site AV or that use other providers.

"We attribute the consistently high customer satisfaction to PSAV,” he said. “After they took over managing our high-speed Internet access, revenues from meeting room Internet use is up more than 150 percent. It doesn’t matter what type of event our customers require, PSAV has the resources and the expertise to pull it off.  
 
“The bottom line is that with PSAV, we have peace of mind knowing that our customers are in great hands,” McGilligan said. “Having such confidence in an event technology partner is worth its weight in gold. We couldn’t be happier with PSAV and our customers are equally as pleased. The repeat bookings say it all.”

About PSAV® Presentation Services   
PSAV provides the ideas and technology that inspire great meetings. This has made PSAV the leading provider of event technology for meeting planners and producers across the corporate, association, and tradeshow markets. PSAV provides an unparalleled range of event technology to support its customers’ ability to create, collaborate, and communicate. With more than 800 partner locations worldwide, PSAV provides people and resources right where you want to have your meeting. www.psav.com
.
Contact:

PSAV Agency Contact:
Barb Worcester
PRPRO 
Tel: 440-930-5770
E-mail: barbw@prproconsulting.com

PSAV Contact:
Glen Adamik
PSAV
Tel: 562-366-0141
E-mail: gadamik@psav.com


Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here  

To Learn More About Your News Being Published on Hotel-Online Inquire Here

 
Also See: Joining Salt Lake Renaissance and Reshaping of Downtown Core; The Salt Palace Convention Center and South Towne Exposition Center turn to PSAV for onsite event technology expertise / September 2012

Hotel Del Coronado Raving About PSAV, from Event Technology to HSIA; The legendary West Coast resort and spa transitioned to PSAV in May to bring provider consistency, new technologies and exceptional service to the 'Del' / August 2012

Event Technology Pros Commonly Onsite at Top Meeting Hotels; Half of the highest-rated Meeting Hotels in the United States, as identified by Cvent, rely on PSAV® Presentation Services for onsite audiovisual support; PSAV claims a focus on people, not just technology, makes all the difference / August 2012

DoubleTree by Hilton Hotel, Miami Airport & Convention Center Partner with PSAV / August 2012

The Fairmont San Francisco Raving about PSAV's Revenue Contribution, Structure and Customer Service; Since the AAA 4 Diamond, ExxonMobil 4 Star hotel transitioned to PSAV in 2010, revenues have more than doubled and are on a steady incline / August 2012

Motivational Meeting Stories Shared at PSAV's 'Inspiration Cafe'; New website features video library of industry pros discussing ideas for success and how event technologies are making meetings more memorable; Live broadcast upcoming / July 2012

PSAV Praised by Video Production Peers with Nine Telly Awards / June 2012

PSAV Bringing Power to Presentations at The Westin Harbour Castle Hotel Toronto; As a preferred partner with Starwood Hotels & Resorts, PSAV is forging strong relationships at the property level and adding to bottom line revenues / May 2012

Sheraton Toronto Centre Tapping PSAV for Power Distribution, Event Technology; As a preferred partner with Starwood Hotels & Resorts, PSAV is forging strong relationships at the property level and adding to bottom line revenues / April 2012

Washington State Convention Center Names PSAV® Presentation Services Preferred Event Technology Provider; Due to its expansive portfolio of presentation technologies and worldwide expertise, PSAV® will support the largest meeting/expo facility in the state / March 2012

PSAV Wins Bronze Stevie® Award in 2012 for Sales & Customer Service; The leading supplier of audiovisual and event technologies is hailed for its efforts to continually improve customer satisfaction / March 2012

PSAV® Aiding in Downtown Las Vegas Revitalization, Supporting Events that Attract Meeting Planners and 'Wow' Participants; PSAV® Presentation Services partners with MEET Las Vegas, the Plaza Hotel and Casino, and the Cleveland Clinic Lou Ruvo Center for Brain Health to electrify events / February 2012

PSAV Named Finalist in 2012 Stevie® Awards for Sales & Customer Service; For the second consecutive year, the leading supplier of audiovisual and event technologies is hailed for its efforts to continually improve customer satisfaction / February 2012

Got Meetings? Go Global! PSAV is At Your Service...Everywhere / January 2012

PSAV Provides Audiovisual Support to Worldhotels Annual Conference in London / January 2012

PSAV Develops 'Express App' for Meetings; Entry-level mobile app provided by PSAV® Presentation Services is a quick, easy and affordable way to deliver event agendas, venue maps, speaker listings and sponsor details via mobile devices / December 2011

Palm Springs Convention Center Setting the Stage for Growth, Exceptional Events with PSAV / November 2011

Savannah International Trade & Convention Center Revving Up Business, Raving About PSAV Partnership / November 2011

PSAV Clinches 'Best AV Provider' Title for Third Consecutive Year; Hand-picked by meeting planners, event planners and suppliers who subscribe to Southern California Meetings + Events magazine, PSAV is the Readers' Choice once again / October 2011

San Antonio Convention Center Driving Revenues, Customer Satisfaction with PSAV; Establishing an exclusive, preferred partnership with the leading provider of audiovisual and event technologies, is making more than sense... its making millions of dollars / October 2011

PSAV Brings 'MapIt!' Web and Mobile App to AVMA Event Attendees; Creating an online and mobile link to the American Veterinary Medical Assn. event resulted in more than 38,000 views of the educational sessions alone / October 2011

From Guestrooms to Meeting Rooms, PSAV Providing Broadband Service and Support at Hyatt Regency Sacramento; Supplying both audiovisual services and High Speed Internet Access support, PSAV serves as a single on-site technology source for the AAA Four Diamond California hotel / August 2011

Westin Stonebriar Wowing Guests with High Speed Broadband Services from PSAV / August 2011

Embassy Suites Denver Downtown Offering Broadband Based on Customers' Need via PSAV; With 100 megabytes of bandwidth at the Convention Center property, meeting planners are only charged for the amount of bandwidth needed, thereby increasing customer satisfaction while also heightening profitability, sales and repeat business / August 2011

PSAV Awarded Highest Video Production Honors at 32nd Annual Telly Awards / June 2011

PSAV Provides 900 iPods to Event Attendees at Sheraton Waikiki to View Schedules, Maps, and More / June 2011

PSAV® Honored with 'Staged Events Award' at InfoComm 2011 in Orlando / June 2011

PSAV, QuickMobile Announce Partnership to Market, Support Event Mobile Solutions / April 2011

Meg Fasy Joins PSAV as VP, Industry Relations; Former MPI sales executive recruited to expand reach of company's coveted event-technology and consultative services / April 2011

PSAV Named Finalist in 2011 Stevie® Awards for Sales & Customer Service; Leading supplier of audiovisual and event technologies recognized for its consistent quarterly increases in customer satisfaction scores since July 2009 / February 2011

Harbor Beach Marriott Resort & Spa Refines Service with PSAV; After completing a $50 million renovation, the premier Fort Lauderdale resort selects PSAV® Presentation Services to supply its Event Technologies, including: AV Equipment, Rigging Services, Power Distribution and HSIA Support / December 2010

PSAV Secures 'Best Of 2010' Title for Second Consecutive Year; PSAV named 'Best Audio-Visual Presentation Provider' in Southern California / November 2010

CRF Debuts State-of-the-Art PSAV Wide Screen at TCT Symposium; 22nd Annual Transcatheter Cardiovascular Therapeutics educational event, produced by the Cardiovascular Research Foundation, presented live surgeries from around the world and clinical-trials to attendees via a 3,300 square-foot curved HD screen with blended imagery support designed by the hospitality industry's leading event-technology provider / September 2010

'Touch Concierge' Navigation System from PSAV Unveiled at HITEC; Available for PSAV and non-PSAV locations, the easy to navigate touch application gives guests access to restaurants, nightlife, shopping, local events and services in the surrounding area with information and directions uploaded to their cell phones / June 2010
.


To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.