Hotel Online
News for the Hospitality Executive




Largest Entertainment Complex in Canada Relies on PSAV for Event Technologies
 
The 20-acre Falls Avenue Resort complex, owned by Canadian Niagara Hotels, turns to
PSAV® Presentation Services for onsite audiovisual service, mobile solutions, virtual events
(HD video conferencing, webcasting and web conferencing), audience response systems,
content management, rigging and power distribution



TORONTO — Nov. 6, 2012 — When operators of Canada's largest entertainment complex needed event technology support for its hotels and conference center overlooking the Niagara Falls in Ontario, it was a sure bet they would partner with a company known for delivering exceptional results. That's why Canadian Niagara Hotels Inc. selected PSAV® Presentation Services to manage the onsite audiovisual services for its Falls Avenue Resort, a mixed-use development comprised of 1,200 hotel rooms, 35 meeting rooms comprising 200,000 square feet of flexible meeting space, a 24-hour casino, a three-acre indoor Waterpark and wave pool, and 15 restaurants. This new partnership marks PSAV's entrance into the Niagara Falls market in Canada.
 
"When we began looking for a new onsite event technology partner to manage and produce events for our standalone conference center, the Sheraton on the Falls, and the Crowne Plaza Niagara Falls - Fallsview, we asked ourselves this question: 'What do we need to do to elevate our conference experience?' The answer was to partner with a company that could deliver professionally to event planners and create a one-of-a-kind experience memorably for event goers. No company accomplishes these two tasks better than PSAV.

"Falls Avenue Resort is determined to be the venue of choice in the Golden Horseshoe for conferences big and small," Birrell said. "Therefore, it was important to Canadian Niagara Hotels to team with an audiovisual company that would take us above and beyond what others in the market were already delivering. Like us, PSAV understands that providing customer service is paramount to a company's success and longevity, especially in the meetings environment. Their onsite technicians don't just take orders for equipment. Instead they leverage the extensive experience, imagination, and inspiration of their team members and back it with the best technologies in the market to make every presentation more effective and meaningful. This creativity is very important to a destination market like Niagara Falls, where people come in search of something magnificent! When it comes to meetings and events at Falls Avenue Resort, PSAV delivers excitement."
 
Canadian Niagara Hotels Inc. has a portfolio of more than 2,500 hotel rooms - roughly 18 percent of the city's 14,000 hotel rooms. Under the Falls Avenue Resort complex, the company operates the Sheraton on the Falls, Crowne Plaza Niagara Falls - Fallsview, Skyline Inn, Hampton Inn by Hilton at the Falls, Casino Niagara, Christienne Fallsview Spa and more.
 
PSAV is a global supplier of audiovisual services and event technologies to decision makers responsible for organising meetings, conferences, and events worldwide. The work of the company’s multinational team spans the globe, delivering the best in video and projection, lighting, set design and construction, sound, staging, event IT support, rigging, power testing,  high-definition event videoconferencing, mobile solutions and webcasting.

"PSAV is delighted to be in partnership with Canadian Niagara Hotels Inc., a company that is leading the hotel and entertainment markets in Niagara Falls and Ontario," said Claire Ingle, PSAV regional vice president of hotel sales for Canada. "Serving as the onsite event technology company for all facilities in the Falls Avenue Resort complex provides three distinct advantages: First, PSAV is a true convenience for event planners. Our technicians know the capabilities and limitations of each meeting space much better than outside providers. Because changes and last-minute adjustments are inevitable, our technicians are just steps away and can respond immediately and provide back-up equipment if needed. Second, PSAV knows which technologies make the best impact for an event based on the planner's needs and the facility blueprint. We make equipment recommendations to maximize the impact of the meeting message while maximizing revenues for the facility. Third, our technicians are ready to listen and come equipped with ideas. They will offer solutions that are as hard working and relevant as they are imaginative. We are trained to think creatively and use the technology that makes inspired meetings possible. For these reasons and more, PSAV is a much more than an AV supplier to the Falls Avenue Resort. We are a creative consultant, and we look forward to serving the Canadian Niagara Hotels and its clients for years to come."

About PSAV® Presentation Services
PSAV provides the ideas and technology that inspire great meetings. This has made PSAV the leading provider of event technology for meeting planners and producers across the corporate, association, and tradeshow markets. PSAV provides an unparalleled range of event technology to support its customers’ ability to create, collaborate, and communicate. With more than 800 partner locations worldwide, PSAV provides people and resources right where you want to have your meeting. http://Canada.psav.com
.

PSAV Agency Contact:
Barb Worcester
PRPRO
Tel: 440-930-5770
E-mail: barbw@prproconsulting.com
 
PSAV Contact:
Rafael Mayor-Mora
PSAV
Tel: 438-837-8305
E-mail: rmayor-mora@psav.com



Receive Your Hospitality Industry Headlines via Email for Free! Subscribe Here  

To Learn More About Your News Being Published on Hotel-Online Inquire Here

 
Also See: Kelso & Company to Acquire Swank Audio Visuals and Merge the Business With PSAV Presentation Services / October 2012

PSAV Showcases Technology's Impact on the Future of Meetings at IncentiveWorks; Mobile apps and video conferencing technology are just two of many tools presenting opportunities for planners to expand event longevity / September 2012

Hilton Lincoln Centre in Dallas Seamlessly Integrating Sales and Service via PSAV / September 2012

Joining Salt Lake Renaissance and Reshaping of Downtown Core; The Salt Palace Convention Center and South Towne Exposition Center turn to PSAV for onsite event technology expertise / September 2012

Hotel Del Coronado Raving About PSAV, from Event Technology to HSIA; The legendary West Coast resort and spa transitioned to PSAV in May to bring provider consistency, new technologies and exceptional service to the 'Del' / August 2012

Event Technology Pros Commonly Onsite at Top Meeting Hotels; Half of the highest-rated Meeting Hotels in the United States, as identified by Cvent, rely on PSAV® Presentation Services for onsite audiovisual support; PSAV claims a focus on people, not just technology, makes all the difference / August 2012

DoubleTree by Hilton Hotel, Miami Airport & Convention Center Partner with PSAV / August 2012

The Fairmont San Francisco Raving about PSAV's Revenue Contribution, Structure and Customer Service; Since the AAA 4 Diamond, ExxonMobil 4 Star hotel transitioned to PSAV in 2010, revenues have more than doubled and are on a steady incline / August 2012

Motivational Meeting Stories Shared at PSAV's 'Inspiration Cafe'; New website features video library of industry pros discussing ideas for success and how event technologies are making meetings more memorable; Live broadcast upcoming / July 2012

PSAV Praised by Video Production Peers with Nine Telly Awards / June 2012

PSAV Bringing Power to Presentations at The Westin Harbour Castle Hotel Toronto; As a preferred partner with Starwood Hotels & Resorts, PSAV is forging strong relationships at the property level and adding to bottom line revenues / May 2012

Sheraton Toronto Centre Tapping PSAV for Power Distribution, Event Technology; As a preferred partner with Starwood Hotels & Resorts, PSAV is forging strong relationships at the property level and adding to bottom line revenues / April 2012

Washington State Convention Center Names PSAV® Presentation Services Preferred Event Technology Provider; Due to its expansive portfolio of presentation technologies and worldwide expertise, PSAV® will support the largest meeting/expo facility in the state / March 2012

PSAV Wins Bronze Stevie® Award in 2012 for Sales & Customer Service; The leading supplier of audiovisual and event technologies is hailed for its efforts to continually improve customer satisfaction / March 2012

PSAV® Aiding in Downtown Las Vegas Revitalization, Supporting Events that Attract Meeting Planners and 'Wow' Participants; PSAV® Presentation Services partners with MEET Las Vegas, the Plaza Hotel and Casino, and the Cleveland Clinic Lou Ruvo Center for Brain Health to electrify events / February 2012

PSAV Named Finalist in 2012 Stevie® Awards for Sales & Customer Service; For the second consecutive year, the leading supplier of audiovisual and event technologies is hailed for its efforts to continually improve customer satisfaction / February 2012

Got Meetings? Go Global! PSAV is At Your Service...Everywhere / January 2012

PSAV Provides Audiovisual Support to Worldhotels Annual Conference in London / January 2012

PSAV Develops 'Express App' for Meetings; Entry-level mobile app provided by PSAV® Presentation Services is a quick, easy and affordable way to deliver event agendas, venue maps, speaker listings and sponsor details via mobile devices / December 2011

Palm Springs Convention Center Setting the Stage for Growth, Exceptional Events with PSAV / November 2011

Savannah International Trade & Convention Center Revving Up Business, Raving About PSAV Partnership / November 2011

PSAV Clinches 'Best AV Provider' Title for Third Consecutive Year; Hand-picked by meeting planners, event planners and suppliers who subscribe to Southern California Meetings + Events magazine, PSAV is the Readers' Choice once again / October 2011

San Antonio Convention Center Driving Revenues, Customer Satisfaction with PSAV; Establishing an exclusive, preferred partnership with the leading provider of audiovisual and event technologies, is making more than sense... its making millions of dollars / October 2011

PSAV Brings 'MapIt!' Web and Mobile App to AVMA Event Attendees; Creating an online and mobile link to the American Veterinary Medical Assn. event resulted in more than 38,000 views of the educational sessions alone / October 2011

From Guestrooms to Meeting Rooms, PSAV Providing Broadband Service and Support at Hyatt Regency Sacramento; Supplying both audiovisual services and High Speed Internet Access support, PSAV serves as a single on-site technology source for the AAA Four Diamond California hotel / August 2011

Westin Stonebriar Wowing Guests with High Speed Broadband Services from PSAV / August 2011

Embassy Suites Denver Downtown Offering Broadband Based on Customers' Need via PSAV; With 100 megabytes of bandwidth at the Convention Center property, meeting planners are only charged for the amount of bandwidth needed, thereby increasing customer satisfaction while also heightening profitability, sales and repeat business / August 2011

PSAV Awarded Highest Video Production Honors at 32nd Annual Telly Awards / June 2011

PSAV Provides 900 iPods to Event Attendees at Sheraton Waikiki to View Schedules, Maps, and More / June 2011

PSAV® Honored with 'Staged Events Award' at InfoComm 2011 in Orlando / June 2011

PSAV, QuickMobile Announce Partnership to Market, Support Event Mobile Solutions / April 2011

Meg Fasy Joins PSAV as VP, Industry Relations; Former MPI sales executive recruited to expand reach of company's coveted event-technology and consultative services / April 2011

PSAV Named Finalist in 2011 Stevie® Awards for Sales & Customer Service; Leading supplier of audiovisual and event technologies recognized for its consistent quarterly increases in customer satisfaction scores since July 2009 / February 2011

Harbor Beach Marriott Resort & Spa Refines Service with PSAV; After completing a $50 million renovation, the premier Fort Lauderdale resort selects PSAV® Presentation Services to supply its Event Technologies, including: AV Equipment, Rigging Services, Power Distribution and HSIA Support / December 2010

PSAV Secures 'Best Of 2010' Title for Second Consecutive Year; PSAV named 'Best Audio-Visual Presentation Provider' in Southern California / November 2010

CRF Debuts State-of-the-Art PSAV Wide Screen at TCT Symposium; 22nd Annual Transcatheter Cardiovascular Therapeutics educational event, produced by the Cardiovascular Research Foundation, presented live surgeries from around the world and clinical-trials to attendees via a 3,300 square-foot curved HD screen with blended imagery support designed by the hospitality industry's leading event-technology provider / September 2010

'Touch Concierge' Navigation System from PSAV Unveiled at HITEC; Available for PSAV and non-PSAV locations, the easy to navigate touch application gives guests access to restaurants, nightlife, shopping, local events and services in the surrounding area with information and directions uploaded to their cell phones / June 2010
.


To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome | Hospitality News
| Industry Resources

Please contact Hotel.Online with your comments and suggestions.