There is something very special about seeing someone who cares about what they are doing, how they are doing it, and who they are doing it for. In this week’s video clip, listen as Bryan discusses an experience he had with a phenomenal team member from Whole Foods.

Some people mistakenly believe that exceeding expectations is a gradual step up from meeting expectations. It is not. They are actually two…different…things. If you want to exceed, then you must intentionally think of ways to exceed. Those who own their work always look for ways to exceed.


Contact us to learn how you can bring Dr. Williams into your organization. You will receive a complimentary module from our popular BWTV Video/E-Learning series! Which features 3-minute videos of Bryan, multi-media lessons and discussion guides.