Dr. Bryan K. Williams Selected as Keynote Speaker for Les Clefs d’Or Canada Congress in Banff

/Dr. Bryan K. Williams Selected as Keynote Speaker for Les Clefs d’Or Canada Congress in Banff

Dr. Bryan K. Williams Selected as Keynote Speaker for Les Clefs d’Or Canada Congress in Banff

|2019-02-20T15:14:57-04:00February 20th, 2019|

Washington DC (February 20, 2019): Les Clefs d’Or Canada recently held its 12th National Congress in stunning Banff, Alberta. The Congress welcomed elite concierges and travel professionals from throughout Canada for a 4-day event to Engage, Educate and Elevate.

The golden keys worn by Concierge signify their membership in our organization and are granted exclusively to those who have not only consistently demonstrated an unsurpassed knowledge of their respective communities, but by those who demand excellence of themselves when meeting the needs of their guests.

Dr. Bryan K. Williams was the keynote speaker and challenged all attendees to always set high standards, and create an engaging service culture on their teams.

Carolina Avaria, who is the Chef Concierge of the Four Seasons Toronto, and Past President, Les Clefs d'Or Canada said, “Bryan Williams is THE Rock Star of Service! Everyone and anyone who has the opportunity to listen to him speak, will unquestionably walk away a better version of themselves. His refined, positive, profound, kind and inspirational service advice is uniquely peppered with his incredible light and fun approach to life. He challenged a room full of service passionate Les Clefs d'Or hotel Concierges to, "by the end of this session take away ONE new idea to deliver better service at your hotels". In fact, one and a half hours later, reviewing not one but numerous pages of notes, I realized I had immediately become a greater asset to my hotel, to my team and to my guests.”

Bryan added, “It was an absolute honor for me to serve such amazing service professionals. Les Clefs d’Or represents the pinnacle of service excellence and the recent Canadian Congress in Banff was a testament to their dedication to world-class standards.

To learn more about Dr. Bryan K. Williams, and his offerings, please visit BWEnterprise.net .

For more information about Les Clefs d’Or, please visit http://www.lesclefsdorcanada.org/ .

About Bryan K. Williams

Dr. Bryan K. Williams is the creator of the STRONG Leader Institute, the acclaimed BW Leadership Academyand the author of four books: Engaging Service, Work Like You Own It, How to Serve a VIP, and Lift Me Higher. His passion is world-class customer service and leadership excellence. He has facilitated workshops and delivered keynotes all over the world for various companies. He speaks on a variety of topics related to service excellence, employee engagement, and leadership effectiveness. As a consultant, Bryan works closely with companies to design, develop, and implement sustainable service strategies. His company's online store includes a growing collection of customer service products that are well-suited for your training library.

To learn more please visit, http://bwenterprise.net

About BWTV

Dynamic. Engaging. Educational. Get Bryan’s training 24/7 with BWTV Online Learning. BWTV will help you sustain a strong focus on service and professional excellence everyday. The Modules are less than five minutes and are comprised of high definition training videos, discussion questions, activities, and quizzes. They are perfect for team huddles, staff training, employee orientations and more. Click here to learn more and get your first month free! BWTVtraining.com

Contact: Bryan Williams

[email protected]/240-401-6958

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