Bowie, MD (January 27, 2015) – After a successful launch in 2014, Bryan Williams’ BWTV continues to bring world-class service education to thousands of employees. Among the many businesses that have subscribed to the popular online service, several hotels and spas have signed on to bring his popular training concepts to their teams.
“With BWTV, my teams can experience the professionalism, connection and humor that Bryan brings through the videos, and I can keep the conversation going with the discussion guides”, said Erin Peck, VP of People, Kripalu Center for Yoga & Health.
BWTV addresses two major issues that many businesses have. The need for short, yet effective education, and the need for a tool that provides daily reinforcement and motivation. That way, the service excellence message is not merely a one-time event, but rather an ongoing part of your team’s culture.
“BWTV equips teams and organizations with affordable training that is applicable and engaging.”, added Bryan K. Williams, Founder & Chief Service Officer of BW Enterprise, LLC. “With our content, hotels, restaurants and spas around the globe can build on its existing training strategy to deliver memorable experiences to every guest.”
“We love Bryan Williams and BWTV! The contents of his material and examples that he shares truly resonate with each and every employee regardless of their position. Our staff loves the videos, and I think this is a GREAT way to set the foundation for us to continue to build on and reinforce”, said Kaili Moss, Director of Human Resources for Shore Lodge and Spa.
To schedule a demo of BWTV, or to receive a complimentary preview please contact us at [email protected]. You may also call us at 240-401-6958.