News for the Hospitality Executive |
Markham, ON – March 27, 2012 – NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts, and multi-property groups, announced the formal launch of its Maestro Group Connection Suite of comprehensive mobile-optimized real-time online group management tools and services. Maestro’s Group Connection suite gives operators the ability to enable meeting planners to manage multiple rooming lists for multiple events online to ensure accuracy and free hotel staff to focus attention on revenue-generating activities and guest service. Click here to learn more about Maestro’s solutions for productivity and profitability. Group business is a significant part of most property’s revenue. To help independent operators compete with brands and maximize this important segment, NORTHWIND developed the Maestro Group Connection Suite which leverages Maestro’s ResWave online booking engine to deliver new features for operators, meeting planners, and group guests. Maestro’s Group Connection Suite is fully-integrated with the Maestro Property Management System (PMS) to eliminate duplicate rooming list entries and streamline the group reservation process. The efficient, integrated online Group Connection event management processes enhance services while giving event planners real-time remote access to:
Gainey Suites
Hotel
is a top rated independent upscale boutique property in Scottsdale,
Arizona
with a sizable group segment. “We use
Maestro’s Group Connection tools to book and manage availability for
group
rooms and to control meetings, events and all related F&B for our
ballroom
and other functions rooms,” said Rich Newman, general manager for
Gainey Suites
Hotel. “The system enables secured
remote access, so I remotely monitor our group activity when I am off
property. Maestro’s remote flexibility
gives our
director of sales and I the ability to respond instantly to changes in
availability or group booking activity.
The Group Connection functionality is an effective tool to
build our
group business.” Newman
noted that Maestro’s online RFP
processing module enables his team to accept and respond to RFPs fast
to book
more business.
“Meeting planners make booking decisions that have a huge impact on a hotel’s bottom line,” said Warren Dehan, president of NORTHWIND-Maestro PMS. “We strengthened Maestro’s ResWave Group Connection functionality to give meeting planners seamless visibility and control of their events, and offer operators fresh ways to drive incremental revenue. The new system streamlines the interaction between meeting planners, group events, and attendees to ensure rooming lists are accurate and the planner has better information. Our custom group booking webpages are mobile-optimized so group members can book rooms or manage their reservation from their handheld for greater convenience.” The system also automatically generates and sends group-member confirmations for new bookings and updates if a reservation changes. For a demo of the
Maestro Property Management Suite featuring the ResWave Booking Engine,
please
contact NORTHWIND at 1.888.667.8488 or email [email protected]. Exchange ideas and connect with NORTHWIND
on: Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums, and timeshare properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf, CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge, and Guest Experience Measurement. The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted, and Web platforms. About NORTHWIND – Maestro PMS NORTHWIND is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated Maestro resort hotel software technology. With over 30 years’ experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands you need a scalable, flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control, and profitability. |
Contact:
NORTHWIND - Maestro PMS Ivana Johnston - Sales & Marketing 8300 Woodbine Avenue, 5th floor Markham, ON L3R 9Y7 Canada Phone: 905-940-1923 Toll Free: 1-888-667-8488 Email: info(at)maestropms.com www.maestropms.com Media Contact Julie Keyser-Squires, APR Softscribe Inc. 180 River Springs Drive NW Atlanta, GA 30328 Phone: 404-256-5512 Email: Julie(at)softscribeinc.com www.softscribeinc.com |