News for the Hospitality Executive |
February 8, 2012 – Markham, ON – NORTHWIND
has expanded its Professional Services offering with the addition of
Management
Strategy Services to ensure hotel owners and
managers are using the powerful capabilities of the Maestro hotel
management system to maximize their operational efficiencies and
productivity
levels as well as reduce costs and drive revenue. NORTHWIND provides
the Maestro
Property Management hotel
software Suite for the industry’s leading
independent hotels, resorts, and multi-property groups. Click
here to learn more about Maestro’s solutions for
profitability and productivity.
Maestro Management Strategies Services Increase Productivity and Revenue Maestro Management Services analyze a property’s operating environment and shape best practices that complement their specific business needs and deliver bottom line performance across all areas of a property’s operations. The Maestro Management Strategies team works closely with hotel executives and their staff to improve organizational performance, guest service and profits with the best use of Maestro. The approach focuses on extensive in-depth operations consulting and management experience that enables clients to use Maestro as a business tool to maximize productivity and boost financial returns from day-to-day operations.
The
services have already proven to
bring great benefits to the clients that
have taken advantage of them. Tony Cheung, Revenue and Yield Manager
for the
BodyHoliday resort at LeSport on St. Lucia, said “Maestro’s
professional team was
very helpful in identifying areas where we are underutilizing our
system. They
showed us how we could achieve optimal operations that will increase
our
revenue opportunities. We are currently reviewing adding additional
Maestro
software modules to enhance our resort and training to develop our
teams.”
Web Connection Online Marketing Services Boost Direct Bookings NORTHWIND’s
expanded Web Connection Online Marketing Services help operators
develop,
design, and broadcast more effective email promotions that boost
reservations.
“NORTHWIND’s team helped us create a new email marketing template and
execute
program fulfillment,” said Jeremy Neill, marketing specialist for the
Four-Diamond Sparkling Hill Resort. “With NORTHWIND’s help, we
developed a new
eNewsletter format including property news and special offers, which
increased
both website traffic and reservations. NORTHWIND developed templates we
use for
our promotional offers, like our ‘locals special.’ We develop our
content with
NORTHWIND and send them the recipient list we want to target. Our work
with
Maestro has been very successful for our property.” With
Maestro’s single
image database and 360 degree guest view, operators can analyze and
identify
their guests’ stay patterns and activity preferences, then create
targeted
campaigns and offers that fill rooms during seasonal soft periods.
Maestro Enhanced Social Media Services Enable Operators to Be Where Their Guests Are Maestro
Social Media strategies and tools enable operators to leverage
Facebook,
Twitter, and other social channels to connect with shoppers online.
Maestro
experts help properties promote specials and create tools that enable
guests to
book rooms directly from Facebook. “Working with Maestro’s marketing
services
team has been amazing,” said Jeremy Vandermeij, creative director for
the
Gladstone Hotel. “They helped us to integrate our social media presence
with
their Maestro PMS. They built a widget
that lets guests book rooms directly from our social media sites. The
booking
widget even shows a photo of the room. NORTHWIND went to the trouble of
getting
a screen capture of our web page. The tabs at the top lead shoppers to
the
appropriate pages with a slideshow or gallery that make it very easy to
book
our rooms.”
For a demo of the Maestro Property Management Suite featuring the ResWave Booking Engine, please contact NORTHWIND at 1-888-667-8488 or email [email protected]. Exchange ideas and connect with NORTHWIND
on: Maestro Property Management Solution Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums, and timeshare properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf, CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge, and Guest Experience Measurement. The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted, and Web platforms. About NORTHWIND – Maestro PMS NORTHWIND is recognized in the hospitality industry for its “standard setting” Diamond Plus Service and robust integrated Maestro resort hotel software technology. With over 30 years experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands you need a scalable, flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control, and profitability. |
Contact:
NORTHWIND - Maestro PMS Ivana Johnston - Sales & Marketing 8300 Woodbine Avenue, 5th floor Markham, ON L3R 9Y7 Canada Phone: 905-940-1923 Toll Free: 1-888-667-8488 Email: info(at)maestropms.com www.maestropms.com Media Contact Julie Keyser-Squires, APR Softscribe Inc. 180 River Springs Drive NW Atlanta, GA 30328 Phone: 404-256-5512 Email: Julie(at)softscribeinc.com www.softscribeinc.com |