News for the Hospitality Executive |
Guest-Centric Maestro Integrated Property Management System . Multi-property resort chains, hotel companies and high end boutique destinations select Maestro PMS to centralize management controls, provide personalized guest experiences and maximize online revenue with guest self-serve |
MARKHAM, ON - July 15, 2009 � NORTHWIND-Maestro PMS, provider of Maestro� enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced 25 properties operated by six hotel companies in western North America recently installed Maestro PMS. Operators selected Maestro to add revenue, centralize multi-property reservations activity, enhance staff productivity, and increase property efficiency and guest service at resort chains, hotel groups and luxury destinations. New western Maestro installations include California-based Waterford Hotels and Inns, Columbia Hospitality headquartered in Seattle, Mayfair Hotels in Vancouver, BC; and Banff Lodging in Alberta. Deer Valley Resort in Utah and Sparkling Hill Resort in Vernon, BC also selected Maestro PMS for their destinations. NORTHWIND-Maestro works closely with hundreds of independent operators and hotel groups to develop functionality that enables properties and boutique chains to provide unsurpassed guest-centric service with a high level of ease-of-use to increase efficiency and staff productivity. Maestro Multi-Property Power
Sparkling Hill Resort, a 152-room whole body wellness resort and hotel with a 35,000 sq. foot European Spa, is using the Maestro system and ResWave Booking Engine to book pre-opening reservations for its 2010 unveiling. �The Maestro software is perfect for our guest-centric European-style Spa resort,� said Janey Kasprzak, director of business development. �The NORTHWIND installation team did a very professional job of training us in how to use the system to capture guest information and streamline our operation.� Luxury Resorts Select Maestro
Friday Harbor House on Washington�s San Juan Islands installed Maestro PMS to streamline its resort operations. �Columbia Hospitality selected Maestro after a comprehensive needs analysis that demonstrated the Maestro ASP Multi-Property Suite was the most flexible and effective system to manage operations centrally for our properties,� said Columbia�s Corporate Director of Technology Brock Laing. �Maestro�s in-depth ASP functionality is strong enough for our largest resorts, and flexible enough to support our smaller properties. Maestro�s excellent Diamond Plus Support was an important part of our decision as was the NORTHWIND disaster recovery process.�
Maestro Central Reservations Drives Bookings
for Multi-Brand Operator
For a live demo of Maestro PMS �Web Connection� Suite featuring the ResWave Booking Engine, please contact the NORTHWIND-Maestro team at 1.888.667.8488 or email [email protected] Maestro Property Management Solution
About NORTHWIND � Maestro PMS
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Contact
Ivana Johnston - Sales & Marketing 8300 Woodbine Avenue, 5th floor Markham, ON L3R 9Y7 Canada Phone: 905.940.1923 Toll Free: 1-888-667-8488 Email: info(at)maestropms(dot)com www.maestropms.com/HOL NORTHWIND - Maestro PMS Ltd � EMEA, UK
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