.
Markham, ON - October 30, 2007 – NORTHWIND
– Maestro PMS, provider of Maestro
Enterprise Property Management hotel
software and reservation software solutions for hospitality, announced
that it completed a record number of installations of Maestro PMS, Sales
and Catering and other system modules at nine independent full-service
resorts with over 1,400 rooms in the past six months. Some of the
newest Maestro users include the Napili Kai on Maui, The Grand Hotel Cape
May of New Jersey, The Hotel St. Regis in Detroit Michigan, the Prince
Resort at Cherry Grove Pier in Myrtle Beach, South Carolina, and Benchmark
Hospitality’s Bedford Springs Resort.
.
“The Hotel St. Regis selected Maestro PMS and Sales and Catering after
evaluating many systems,” said Fadi Achour, the hotel’s general manager.
“NORTHWIND-Maestro has an excellent reputation for service and technology,
and its guest-centric system complemented our personalized service at a
competitive price point.” The Hotel St. Regis is a member of the
Luxury Collection of WORLDHOTELS.
The 216-room Bedford Springs Resort in Bedford, Pennsylvania also recently
installed Maestro Enterprise. The property offers a luxury Spa, an 18-hole
golf course and trout fishing on property. “We are a newly renovated
property and Maestro’s professional team was very helpful training our
new hires during our installation and go-live,” said Mark Roxby Bedford
Springs Resort’s IT manager. “We use Maestro PMS to manage our front
office operation and back-end accounting and we will install Maestro Analytics
business intelligence in the future.” Bedford Springs Resort is operated
by Benchmark Hospitality which utilizes Maestro as its corporate go forward
property automation system. Maestro is currently used by sixteen
Benchmark properties.
Trend: Resorts install Web Connection hotel management software
. |
Warren Dehan
President U.S. Operations for
NORTHWIND-Maestro PMS
|
“The new Maestro installations reflect a growing industry trend of independent
resorts implementing sophisticated multi-module systems that integrate
Web Connectivity and automate all resort operations on a single-image database,”
said Warren Dehan, NORTHWIND-Maestro’s president of North American operations.
Maestro’s advanced single-image database technology offers many advantages
over legacy systems:
-
All guest outlet charges are instantly recorded on their folio without
rekeying or interfaces;
-
Additional modules such as Spa & Activities, Membership and Sales &
Catering allow bookings and fees to automatically be centralized and shared
in front office folios;
-
Guest requests are recorded in a single record for one or more hotels for
a 360 degree view at every point of contact and optimal personal service;
-
Maestro’s multiple-module platform means hotels need only contact one support
organization that delivers 24/7 world class support services.
The Web Connection drives resort reservations
The Internet is now the fastest growing source of resort reservations.
Resorts that implement Maestro Web Connection technology with property
management and other applications are driving more bookings that generate
greater revenue. The Maestro Property Management Suite delivers the
industry’s most robust Web integration with online functionality that includes:
-
ResEze Internet booking engine with integrated revenue management;
-
Guest-driven spa, golf and activities scheduling;
-
Online dynamic package booking & Dining Reservations;
-
Condo & timeshare owner accounting and reservations.
NORTHWIND will be exhibiting at IH/M&RS November
11-13, 2007 in New York, NY in booth #3038. NORTHWIND-Maestro
will also be at the Historic Hotels of America
18th Annual Meeting November 27-29, 2007 in St. Petersburg Beach, FL.
Please contact or visit us to request a demo and find out what our service
can do for yours!
About NORTHWIND – Maestro PMS
 We
know how important it is that you provide your guests a consistent level
of service and repeat recognition, while maintaining a 360 degree guest
view at every point of contact. NORTHWIND is empowering over 6500
users worldwide by delivering the industry’s most complete property management
solution suite with over 20 robust Maestro applications sharing one single-image
database. The Maestro Property Management Suite may be deployed via
Windows, UNIX, Linux, Terminal Services, ASP and Web platforms.
NORTHWIND, is recognized in the hospitality industry for its “standard
setting” Support & Services and state-of-the-art Maestro technology.
The company is respected for being a partner that understands how to help
you boost productivity and strengthen management control for your hotel,
resort, conference center or multi-property group by providing flexible
solutions that increase productivity and maximize ROI. With a network of
dealers and offices worldwide, NORTHWIND is a leading supplier of software
for all types of hospitality operations including hotels, resorts, timeshares,
condominiums, retreats, state parks and clubs. Maestro applications are
engineered for operators who need to manage their enterprise in a real
time environment for the utmost operational control and profitability.
Maestro Property Management Suite
The Maestro Suite is comprised of over 20 integrated modules including
Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence
Tools, Sales and Catering, Multi-Property Management, Condo Owner Management
with Owner Web Functionality, Timeshare Owner Management with Owner Web
Functionality, Spa and Activities Management, Club Membership Management,
Yield Management, Golf Course Management, CRM, Central Reservation Office,
Corporate Enterprise Management, GDS Two-Way Integration, ResEze Web Booking
Engine, Work Order Maintenance, Fine Dining and Retail POS, Table Reservations
with Web Booking, Concierge and Guest Experience Management. |