News for the Hospitality Executive
in Group Business with Enhanced Online Group Booking Tools
of Room and Spa Bookings while increasing operating efficiencies
MARKHAM, Ontario, March 18, 2009 – NORTHWIND-Maestro PMS, provider of Maestro™ enterprise Property Management hotel software and reservation software solutions for the hospitality industry, is enabling operators to proactively respond to emerging trends in today’s economy—particularly leaner staffs, fewer leisure-only travelers, and shorter lead times in convention bookings and group room reservations.
“In 2009, we are seeing the group booking lead time process has shrunk across the board in recent months,” said Bob Schuler, vice president of sales for the Atlanta Convention and Visitors Bureau. Schuler’s observation is indicative of the changes in today’s economic climate, and savvy hoteliers are meeting these new business dynamics head-on with solutions like Maestro’s Web Connection Suite of online booking solutions to operate more efficiently and drive higher revenue.
Maestro’s 100 percent real-time ResWave booking engine delivers the industry’s most comprehensive suite of PMS-integrated online group self-serve options. ResWave enables group members to book from their own group block rooms from a property’s site and add amenity reservations for spa appointments, dining reservations, and other revenue-generating services as they book rooms to increase property profitability.
Market Amenities to Group Members to Increase Revenue
Maestro’s Web Connection Suite enables property group planners and sales people to send marketing e-mails to group attendees with a direct link to booking screens that may also promote other property services—a fast, effective way to increase group member interest in property amenities that requires no manual intervention and increases staff productivity. Maestro’s ResWave group self-booking function provides capability to upsell and add spa, dining, and other services to group reservations on the same booking screen. This service is attractive to a growing number of corporate guests who no longer take weekend getaways, but do appreciate a little pampering to decompress while traveling on business.
Technology to Help Operators Thrive in Tough Times
In today’s hotel operating environment efficiency, centralization, and maximizing revenue through integrated services is vital. Maestro’s integrated suite of Web Connection modules including its ResWave group booking system give operators of individual properties and hotel groups the tools they need to thrive in today’s market.
Additional Web Connection enhancements enable operators to effectively manage groups and win new business with robust functionality which now includes:
Maestro Property Management Solution
Enhance guest service, improve efficiency and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums and timeshare properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge and Guest Experience Measurement. The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted and Web platforms.
About NORTHWIND – Maestro PMS
NORTHWIND is recognized in the hospitality industry for its “standard setting” Diamond Plus Service and robust integrated Maestro technology. With over 30 years of experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands that you need a scalable and flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control and profitability.
Ivana Johnston - Sales & Marketing
Toll Free: 1-888-667-8488
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