Hotel Online
News for the Hospitality Executive


 
Lonrho Hotels Selects Maestro PMS Multi-Property as Standard System Across
all Properties to Optimize Revenue, Group Bookings and Web Reservations
.
NORTHWIND Maestro installation enables Grand Karavia to be more productive and
more profitable with centralized controls
.

MARKHAM, Ontario, January 7, 2009 – NORTHWIND - Maestro PMS, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced  Lonrho Hotels will standardize property management automation on the Maestro Multi-Property Management Suite for four properties in 2009, with others across Africa to follow.  Lonrho will install Maestro Front Office, Yield Management, Sales & Catering, and the ResEze online booking engine in its first property, the 200-room Grand Karavia Hotel in Lubumbashi, Democratic Republic of the Congo, in early 2009. 

“Lonrho Hotels believes in the value of cutting edge centralized property management technology to maintain its leadership role; this is why we selected the Maestro Multi-Property Management Suite,” said David Church, group operations manager for Lonrho PLC – Hotels.  “Our hotels are positioned in markets with a strong group business potential and offer an attractive destination.  Maestro’s Multi-Property technology, Group Management module and Yield Management system will enable our hotel teams to cross sell availability and be more productive.  Our properties will be more profitable with Maestro’s centralized controls.”  Lonrho’s Grand Karavia Hotel is taking reservations now and is scheduled to open in mid 2009.

Balanced Maestro group and leisure functionality surpasses Lonrho’s needs

.
The Maestro Property Management Suite’s balance of robust group and leisure capability delivers easy-to-use functionality.  Church said Maestro’s advantages for Lonrho Hotels include:
  • Excellent multi-property management and control on one database
  • Yield Management to optimize revenue for groups and resort guests
  • Integrated Sales & Catering to automate meeting room booking and sales
  • ResEze online booking engine to drive Internet reservations.
“International companies like Lonrho Hotels rely on NORTHWIND’s versatile Maestro technology to support expansion,” said Warren Dehan, president of NORTHWIND-Maestro PMS.  “NORTHWIND provides professional 24/7 Diamond Plus support for its users around the world from its international offices in North America.  The globalization of hospitality is a reality and Maestro’s reliable, flexible hotel software is meeting the needs of operators and chains in many countries.”

About Lonrho Hotels Plc.
.


Warren Dehan
Lonrho Hotels is a specialist hospitality management company, specializing in the management and marketing of Hotels & Safari Lodges within Africa.  The company is wholly owned by the multinational and diversified British based Lonrho Plc with head offices in Johannesburg and maintains a long and illustrious history in the hospitality industry. The company has owned and operated hotels and lodges throughout the USA, Britain, Mexico, Caribbean, Mauritius and Africa, which included, amongst others, the Princess and Metropole group of hotels and has developed a thorough understanding of the key principals required to successfully operate facilities in this sector of the market.

Maestro Property Management Solution
Enhance guest service, improve efficiency and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums and timeshare properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge and Guest Experience Measurement. The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted and Web platforms.

About NORTHWIND – Maestro PMS
NORTHWIND is recognized in the hospitality industry for its “standard setting” Diamond Plus Service and robust integrated Maestro technology. With over 30 years of experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands that you need a scalable and flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control and profitability. 

Contact

Lonrho Hotels
Unit 102, 1st Floor Fulham House, Hampton Office Park
20 Georgian Crescent, Bryanston, 2021
Johannesburg, South Africa
Tel: +27 (0) 11 514 0810

NORTHWIND - Maestro PMS, North America
Ivana Johnston - Sales & Marketing
Phone: 905.940.1923
Toll Free: 1-888-667-8488
Email:  info@maestropms.com
www.maestropms.com/HOL

NORTHWIND - Maestro PMS Ltd – EMEA, UK
David Warren - Director of Services & Sales 
Phone: +44 (0)7877 005080
Email:  david.warren@maestropms.com
www.maestropms.com/HOL

Media Contact
Julie Squires
Softscribe Inc.
Phone: 404-256-5512
Email: Julie@softscribeinc.com
www.softscribeinc.com




Also See Columbia Hospitality Selects Maestro PMS as Standard System Across all Properties; NORTHWIND surpasses other vendors with Maestro Diamond Plus Service, multi-property ASP capability and strong security / December 2008

NORTHWIND - Maestro Continues Expansion to Maximize Services, Global Headquarters Moves to Larger Offices; Advanced technology and Diamond Plus Service provide solid foundation for continued growth / November 2008

How to Turn Mandatory PMS Upgrade into Golden Opportunity; Vendor stability, service and support become savvy hotel operator's 'flight to quality' - Maestro™ leads the industry with 30 years of hotel technology experience and Diamond Plus Service / October 2008

How Maestro PMS with Integrated Channel Management and ‘Web Connection’ Suite Can Drive Hotel Profitability Even in a Down Economy / October 2008

Full Property and Web Integration is Key to Success for Nantucket Island Resorts Using Maestro PMS to Maximize Online Revenue and Boost Productivity for 5 Hotels / September 2008

Minnesota's Landmark Saint Paul Hotel Relies on Maestro ResEze to Increase Online Reservations & Revenue; AAA Four Diamond Historic hotel leverages 21st Century real-time Web booking system with integrated yield management to optimize rates and occupancy / September 2008

Maestro PMS Enables 4+ Star Luxury Stoneleigh Hotel & Spa Deliver Impeccable World-Class Personal Service; Historic Hotels of America-Preferred Hotels guest-centric property leads spa boom, gives staff 360-degree view of guest at every touch point with integrated Maestro Suite of modules / August 2008

Jekyll Island Club Hotel Focuses on Future and Growth Empowered by Scalable Maestro PMS Suite; Maestro's robust internet functionality, single-image database, supported by Diamond Plus Service impresses historic luxury destination resort operators / July 2008

Maestro Solutions Shine for Luxury Beachside Resort Chain Seeking to Centralize Operations and Improve Marketing; Cape Resorts Group leverages Maestro PMS to automate multi-property operations on a single database, maximize online revenue with 'Web Connection' real-time yield management tools / June 2008

Maestro Selected as PMS for 7 High-Touch Resorts, Guest-Centric Boutique Hotels and 750 Room Multi-Property Group in 2Q '08; Boutique boom continues, Maestro chosen for Web Connection, personalized Diamond Plus service, single-image database for multi-property operations / June 2008

Maestro Web Connection Suite with ResWave Drives Online Revenue and Personalized Service for Multi-Property Operators; NORTHWIND-Maestro PMS enhances ResWave with new online revenue generating tools, guest experience measurement, multi-property package booking / June 2008

Maestro 2008 Users Conference Energizes Operators to Boost Revenue, Increase Productivity; Operator take-away: Web Connection to increase online revenue, Diamond Plus Service and Maestro for Beginners Online Training / May 2008

Maestro Diamond Plus Service Delivers Live Web Training to Maximize Staff Productivity; Real-time On-Demand e-Training Gives Maestro Users the Power to Learn and Return, so They Can Immediately Apply Their New Skills and Knowledge / April 2008

Luxury Stoneleigh Hotel & Spa Opens with Maestro Suite to Centralize and Automate High-Touch Operations; Aiming at Five Stars: Stoneleigh drives service with integrated PMS, Spa, POS, Sales & Catering, ResEze Web booking engine and Business Intelligence / April 2008

Hospitality Industry Goes Online: Maestro Web Connection Suite Meets Guest and Group Demands for Web Services; Operators leverage integrated PMS to maximize online revenue, service and staff productivity / March 2008

Maestro Deals Tribal Gaming Properties the Winning Hand in Service & Revenue Optimization Tools; Gaming hotels leverage Maestro PMS technology to deliver world class guest service, enhance marketing and maximize staff productivity / February 2008

Forced PMS Migration Presents Opportunity to Weigh New Options, Hotel Operators Turn to Maestro Suite; Hoteliers stand to benefit from NORTHWIND's Maestro 'Diamond Plus Service' upgrade and enhancement policy in times of change / February 2008

Three Decades of Industry Experience Pays Off for Boutique, Indy Resorts That Demand Maestro PMS Technology with Guest Focus; Maestro celebrates 30 years of leading the industry delivering guest-centric technology to boutique hotels and resorts for personalized service, improved efficiency, increased revenue / February 2008

Maestro Launches ResWave to Drive Greater Online Revenue for Hotels; ResWave system will tap growing online travel revenue expected to top $128B by 2011 / January 2008

Fairmont Hot Springs Selects Maestro to Drive Revenue and Strengthen Marketing for 4.5-Star Resort; Maestro's total integration and single-image database support guest-centric service & targeted marketing / December 2007

Northwind Delivers Condo Ownership Online: Drives New Business for Condo Operators; First to market with online owner access module available within Maestro 'Web Connection' Suite owners monitor unit performance, accounting, availability, book reservations / November 2007

Nine Independent Luxury Resorts Install Maestro PMS Suite, Leveraging 'Web Connection' Technology; High touch resorts choose Maestro to boost on-property and online revenue; maximize internal communications and provide guest-centric service second to none / October 2007

Top Yield Management Pros Balance Experience and Judgment to Increase Revenue with Maestro PMS Technology; Properties Orchestrate Proactive Yield Management Strategies to Optimize Rates, Drive Profitability / October 2007

Lodge of the Ozarks Drives Higher Profitability with Maestro at The Largest Convention Center in Branson; Maestro optimizes all hotel and conference center operations on one database for greater staff productivity, stronger financial management and better guest tracking / September 2007

Increasing Online Revenue is Focus of NORTHWIND Maestro's 2008 Users' Conference; Maestro Guest Connections Conference presents workshops, expert training to support operators' 360-degree view of guests, drive profitability, service / August 2007

Luxury Resort Centralizes High-Touch Operation on Maestro PMS Suite Single-Image Database for 360-degree Guest View; Maestro integrates resort automation at every touch point, and supports Hecla Oasis in leveraging the web to up-sell at time of booking / July 2007

From Mainframes to Web Connectivity: Where the Hospitality Industry is Going / Two generations of Northwind Leadership Share Their Insights; The unexpected effects of the Internet on the relationship between guests, properties and tech vendors / Jacob Dehan and Warren Dehan / June 2007

Vintage Hotels Gains 360 Degree View of Guest at Every Touch Point with Maestro Enterprise Suite; Learn more about Maestro Four Diamond Service and free 'Web Connection' training at Northwind's HITEC booth / June 2007

Maestro Strengthens Internet Integration; Provides Clients Free Online 'Web Connection' Training to Boost Revenue, Productivity; New Web training program / June 2007

Maestro Partners with Hotel Operators and Experts on Web 2.0; Maestro sponsors 2nd annual Online Revealed travel conference for Web marketing to help hotel operators prepare and better understand the powerful effect of social media and Web 2.0 on internet bookings / June 2007

SunSwept Resorts Pampers Guests, Manages Multiple Properties Seamlessly With Maestro Enterprise System; Whether they come for romance or physical fitness, SunSwept guests enjoy top-notch service enabled by a single-image guest database / May 2007

Award-Winning Rudding Park Golf and Conference Center to Upgrade All Systems with Maestro Enterprise Suite; Luxury property taps Maestro PMS integrated multiple modules for extensive four stage property automation project / May 2007

Maestro Introduces Web Technology for The Wired Generation of Guests; Maestro 'Web Connection' gives operators total control of all Web and GDS channels / May 2007

UK Chains, Independents Thrive with Integrated, International Version of Robust Maestro PMS System Suite; NORTHWIND-Maestro PMS Builds Solid Presence in UK Hotel Market with Advanced Technology and Personal Service / April 2007

Maestro Installed at Top Ranked Fluno Conference Center Managed by Aramark Higher Education; World's #1 conference center partners with integrated Maestro PMS for banquet event and PMS on single platform, free online training Webinars / March 2007

Full-Service Hotels, Resorts See Revenue Payback, Optimized Efficiency with Integrated Maestro PMS Modules; Partnership & Hotel Technology Investment Delivers Premium Support Services & ROI / March 2007

Nantucket Island Resorts 5-Property Chain Relies on Maestro Multi-Property Suite for Rate Optimization, Operating Efficiency; Five premier hotels on Nantucket implement single-image database to streamline operations / February 2007

NORTHWIND Expands Maestro PMS with Advanced Resort Management Tools, Provides 360 Degree View of Your Guest / January 2007

 


To search Hotel Online data base of News and Trends Go to Hotel.Online Search

Home | Welcome! | Hospitality News | Classifieds | Catalogs & Pricing | Viewpoint Forum | Ideas/Trends
Please contact Hotel.Online with your comments and suggestions.