Hotel Online  .Special Report


Award-Winning Rudding Park Golf and Conference Center
to Upgrade All Systems with Maestro Enterprise Suite
.
Luxury property taps Maestro PMS integrated multiple modules
for extensive four stage property automation project 
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Markham, ON – May 15, 2007 - NORTHWIND, provider of Maestro Enterprise Property Management hotel software and reservation software solutions for hospitality, announced Rudding Park, an award-winning UK golf resort and conference center, has selected Maestro-PMS to automate its operation with a comprehensive four-stage technology implementation.  Rudding Park will install Maestro PMS Front Office, Condo-Timeshare, Golf Tee-Time and Campaign Manager and Work Order systems, as well as the Maestro ResEze Internet booking engine, Analytics business intelligence and Retail Golf applications.

Rudding Park’s extensive system implementation will be rolled out in four stages beginning in mid 2007.  Stage one will include installation of Maestro Front Office, Condo-Timeshare Management, ResEze, Work Order Scheduling and the Analytics business intelligence modules.  The property will install the Maestro Golf Tee-Time Scheduling system in stage two later this year.  Rudding Park will also utilize Maestro’s Credit Card interface module to enable seamless charge-card and debit-card processing. 

Maestro’s Director of Services and Sales for the United Kingdom and Ireland, David Warren, said, “Rudding Park is an exceptional example of the way UK operators are leveraging technology to create a more guest-focused, efficient and profitable business.  The Maestro PMS system uses a single database for its core modules, so every charge posting is tracked in one system for more accurate accounting and more professional handling of guest services.  UK properties operators recognize that the system is easy to learn and use, so staff members become productive faster.”  Warren also stated that Maestro’s personalized Four Diamond Service and free online training seminars ensure the highest quality of client service and training for their clients. 

“Rudding Park evaluated many applications before it selected Maestro,” Warren explained.  “The property found Maestro’s ability to centralize all systems on a single database was a compelling factor in its decision.”  Rudding Park is a luxury hotel and golf destination catering to discerning guests and Maestro’s guest-centric functionality will enable it to give guests personalized services from every touch point.  The property has won a series of national and local awards for its facilities and service. Nominated as one of the AA’s Top 200 hotels, Rudding Park has four AA Red Stars and two AA Rosettes for its restaurant’s cuisine.   The property’s championship 18-hole golf course blends with the magnificent surroundings of the 300-acre 19th century parkland.  In addition to its excellent course, the property offers a floodlit covered driving range and golf academy staffed by five PGA professionals to assist guests and club members.

Warren Dehan, president of NORTHWIND Maestro-PMS’s US and international operations, said, “We listen to our UK and EMEA clients and continuously add features that make our international version of Maestro more effective for their properties.  Maestro’s international functionality includes specific taxation calculations and reporting to meet UK VAT requirements and integrated address verification critical to the UK market.  Maestro’s Servebase global bank debit, credit and loyalty card process interface will also be installed soon.  Maestro’s entire development team is client-focused, just as our international properties are.” 

Maestro Enterprise Suite 
We know how important it is that you provide your guests a consistent level of service and repeat recognition, while maintaining a 360 degree guest view at every point of contact. NORTHWIND empowers its clients by delivering robust Maestro application solutions sharing a single-image database. The Maestro Property Management Suite of solutions, with deployment options in Windows, Unix, Linux, Terminal Services, ASP and Web, is comprised of over 19 integrated modules including Front Office (PMS), Accounts Receivable, Analytics & Business Intelligence Tools, Sales & Catering, Multi-Property Mgmt., Condo Owner Mgmt. w/ Owner Web Functionality, Timeshare Owner Mgmt. w/ Owner Web Functionality, Spa & Activities Mgmt., Membership Mgmt., Yield Management, Golf Course Mgmt., Customer Relationship Mgmt., Central Reservation Office, Corporate Enterprise Mgmt., GDS Two-Way XML Connectivity or Integration, Web Booking Engine, Work Order Maintenance, Fine Dining & Retail POS, Table Res. w/ Web Booking, Concierge, Guest Experience Mgmt. 

About Northwind
NORTHWIND, is recognized in the hospitality industry for its 'standard setting' Four Diamond Support Services and state-of-the-art Maestro technology. The company is widely respected for being a partner that understands how to help you boost productivity and strengthen management control for your hotel, resort, conference center or multi-property group by providing you with flexible software solutions that increase productivity and maximize ROI. With a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for all types of hospitality operations including hotels, resorts, timeshares, condominiums, retreats, state parks and clubs. Maestro applications are engineered for operators who need to manage their enterprise in a real time environment for the utmost operational control and profitability.

Contact

NORTHWIND - Maestro PMS, North America
Audrey MacRae - Director, Sales & Marketing
60 Renfrew Drive, Suite 235
Markham ON L3R 0E1
P: (905) 940-1923
1.888.723.3129
Email: info@Maestropms.com
http://www.maestropms.com/HOL

Maestro PMS Ltd., United Kingdom & Ireland
David Warren - Director of Services and Sales
P: +44 (0) 1293 883918
ukinfo@maestropms.com
http://www.maestropms.co.uk

Media Contact
Julie Squires
Softscribe Inc.
Phone: 404-256-5512
Email: julie@softscribeinc.com
http://www.softscribeinc.com


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