.
Markham, ON � June 12, 2007 - NORTHWIND,
provider of Maestro
Enterprise Property Management hotel
software and reservation
software solutions for hospitality, today announced it strengthened
its already robust suite of Internet connectivity tools by launching a
series of free online training classes to boost clients� revenue, occupancy
and productivity. Maestro�s professional �Web Connection� classes
will teach operators how to leverage Phase One of the company�s new Internet
tools to increase profitability. New Web Connection functions include Online
Table Reservations, ResEze Group Management Controls, Online Package Element
Building and Condo-Timeshare Owner Account Access, all designed to deliver
optimal guest services and improve efficiency.
�The Internet is the fastest growing source of reservations in hospitality,�
said Warren Dehan, president, U.S. Operations for NORTHWIND-Maestro PMS.
�Maestro PMS is already delivering the industry�s most advanced tools that
enable its users to capitalize on this accelerating trend. Even the
best tools are more valuable in the hands of a well-trained team, so we
are launching a series of free �Web Connection� webinars as part of our
Four-Diamond service to give Maestro clients a comprehensive understanding
of how to be more competitive and profitable online.� NORTHWIND-Maestro
PMS users may register for a Web Connection training seminar by visiting
www.maestropms.com.
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Warren Dehan
President U.S. Operations for
NORTHWIND-Maestro PMS
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NORTHWIND-Maestro PMS is implementing its ongoing Web Connection initiative
in three phases. Phase One is revenue-focused and enables operators
to use Maestro ResEze and Yield Management to develop and deploy more effective
�best available rate� revenue optimization and marketing strategies across
all Internet channels for one property or a chain. Maestro�s expanded Web
functionality boosts the effectiveness of GDSes, third-party Internet travel
sites, travel agents, hotel and corporate booking sites, the property or
chain�s corporate website as well as CRO and other voice channels.
Phase One further streamlines revenue centers by enabling owners to monitor
their units� availability and account balances online via ResEze Online
Account Access integration with Maestro Condo Owner Management.
Phase Two of Maestro�s Web Connection streamlines the corporate booking
process by providing fully integrated online tools that enable corporate
meeting planners to create and manage group blocks, rooming lists and other
activities online via ResEze. This frees property sales staff to
concentrate on other accounts and ensures each groups� stay is booked accurately.
The new online group booking features will be available in the second half
of 2007. Phase Three, implemented in 4Q� 07, will provide additional guest
centric controls that allow guests to book, build and modify their own
package reservations over the Internet. The new online dynamic package
reservation functionality will adhere to property specified controls and
enable online bookers to create their own property experience as they make
room reservations. Maestro�s online packages are now also easier to reserve
thanks to a new rate-based structure that enables guests to follow a logical
sequence of steps to build their own packages.
Dehan noted that when guests book property activities before they arrive,
they spend more time on property and their revenue remains in-house.
Additionally, when guests make reservations themselves it saves operators
real money because clerks can focus on serving guests that are already
on property. Maestro�s new online package functionality will enable guests
to reserve a wide spectrum of package and non-package property activities,
such as golf tee times, dining reservations, spa treatments, recreational
equipment rentals and other activities from the property�s site with ResEze.
This will keep guests on property while allowing operators to maintain
a 360 degree view of each guest through the guest-centric Maestro PMS integration.
Dehan said, �We are providing Web Connection training as a standard
part of our Four-Diamond Service program. When all Maestro�s Web
Connection modules are used to their fullest, clients can expect greater
productivity and increased online revenue.�
NORTHWIND�Maestro PMS is exhibiting at HITEC 2007 June 25�28 in Orlando.
Visit booth #325 for a complete Maestro
demonstration.
Maestro Enterprise Suite
We
know how important it is that you provide your guests a consistent level
of service and repeat recognition, while maintaining a 360 degree guest
view at every point of contact. NORTHWIND empowers its clients by delivering
robust Maestro application solutions sharing a single-image database. The
Maestro Property Management Suite of solutions, with deployment options
in Windows, Unix, Linux, Terminal Services, ASP and Web, is comprised of
over 19 integrated modules including Front Office (PMS), Accounts Receivable,
Analytics & Business Intelligence Tools, Sales & Catering, Multi-Property
Mgmt., Condo Owner Mgmt. w/ Owner Web Functionality, Timeshare Owner Mgmt.
w/ Owner Web Functionality, Spa & Activities Mgmt., Club Membership
Mgmt., Yield Management, Golf Course Mgmt., Customer Relationship Mgmt.,
Central Reservation Office, Corporate Enterprise Mgmt., GDS Two-Way XML
Connectivity or Integration, Web Booking Engine, Work Order Maintenance,
Fine Dining & Retail POS, Table Res. w/ Web Booking, Concierge and
Guest Experience Mgmt.
About Northwind
NORTHWIND, is recognized
in the hospitality industry for its 'standard setting' Four Diamond Support
Services and state-of-the-art Maestro technology. The company is widely
respected for being a partner that understands how to help you boost productivity
and strengthen management control for your hotel, resort, conference center
or multi-property group by providing you with flexible software solutions
that increase productivity and maximize ROI. With a network of dealers
and offices worldwide, NORTHWIND is a leading supplier of software for
all types of hospitality operations including hotels, resorts, timeshares,
condominiums, retreats, state parks and clubs. Maestro applications are
engineered for operators who need to manage their enterprise in a real
time environment for the utmost operational control and profitability. |