NEW
YORK – August 29, 2012
–
Infor, a leading provider of
business
application software serving more than 70,000 customers, today
announced the
availability of Infor10 EAM Hospitality Edition. Specialized for the
Hospitality industry and ION-enabled for integration to other Infor
products,
Infor10 EAM Hospitality Edition has an extensive selection of
multi-organization tools to allow facilitates to manage several tasks
and
departments from one integrated application. Now, hotels have the
ability to
reduce costs through effective systems management, comprehensive work
order
functions, integrated purchasing, centralized call centers, and
easy-to-use
scheduling tools.
Infor10 EAM Hospitality
Edition uses best practices for sustainability to allow properties to
incorporate the consumption, costs, and environmental impact of natural
resources—water, air, gas, electricity, and steam—into an asset
management
strategy to reduce costs and help achieve Energy Star standards.
“To operate in such a
competitive business environment, hospitality organizations need to be
aware of
all facets of the business in real-time,” said Stewart Applbaum, senior
vice
president and general manager for Hospitality, Infor. “Keeping that in
mind,
Infor wanted to specialize its industry leading Infor10 EAM application
for the
hospitality industry to provide management with real-time information
on the
most critical aspects of the organization helping raise the bar for
guest
satisfaction and retention.”
Infor10 EAM Hospitality Edition also delivers:
- Better tools for guest
incident management and rapid response - Create, manage, and
track work orders and service requests within the system, which helps
ensure guest requests are addressed quickly and efficiently to enhance
guest experience.
- Increased equipment
reliability – Real-time scheduled maintenance, predictive
maintenance, and accurate warranty and repair records help protect the
reliability of all equipment. Keep all information about any asset on
the property—from televisions, to vehicles to bed linens—in one
database for easy retrieval and input on activities, movements and
upkeep.
- Tools for the mobile
workforce – Personnel can move from room to room or site to
site, and still access and record maintenance information, conduct
inspections, and track inventory.
- Support for green
initiatives and asset sustainability – Information on asset
sustainability can be applied to obtain an Energy Star rating
certificate and properties can use this green certification as a
marketing tool to promote the brand as environmentally friendly,
attracting new guests and satisfying existing guests who are focused on
going green.
- Enhanced risk management
and regulatory compliance - Key performance indicators (KPIs)
and real-time performance monitoring proactively identify potential
problems with high-risk equipment. And, documentation from calibration
reports, electronic signatures, greenhouse gas (GHG) reporting, and
asset tracking keep the organization audit-ready.
- Real-time preventive
maintenance alerts – Metered and timed notifications alert team
members of routine maintenance that must be completed based on the
number of times a room has been occupied. This helps to keep guest room
equipment operating at peak performance, while at the same time
ensuring that the property is not using resources to perform
unnecessary repairs or inspections.
- Trusted information for
fleet management - If a hotel or resort operates airport
shuttles, limousine services, golf carts, or any vehicle type asset,
the property can establish maintenance and repair schedules to monitor
and alert team members when routine fleet maintenance is required,
extending the life of the asset.
“Asset management is a key
component in keeping a company profitable and aligned,” said Kevin
Price,
director, EAM, Infor. “We know how beneficial it is for hotels to have
specialized tools to better manage day-to-day processes in a faster,
more
organized way. We truly understand the pain points
executives in the industry are feeling and Infor10 EAM Hospitality
Edition is
an extension of our industry knowledge to help them manage their
assets, speed
the delivery of service and focus on profit.”
About
Infor
Infor is the
world's third-largest supplier of enterprise applications and services,
helping
more than 70,000 large and mid-size companies improve operations and
drive
growth across numerous industry sectors. To learn more about
Infor,
please visit
www.infor.com.