With the popular point-of-sale solution provider continuing to expand its portfolio across the United Kingdom, satisfaction among local hotels and restaurants is expected to soar
Markham, Ontario, January 30, 2024—Silverware POS has partnered with Intuitas Technologies to serve as a local sales and customer success resource for all new and existing clients in the UK. Silverware’s current UK client portfolio includes world renowned properties The Ritz London, The Savoy, The Goring, Belmond L’Manoir, Galgorm, Rudding Park, Historic Sussex Hotels, and Crieff Hydro hotels. Together, Silverware and Intuitas are elevating guest dining experiences by giving hotel and restaurant operators the technology and expertise to drive success.
“It’s vital to Silverware that our global customers feel like part of the family,” said Alex Thalassinos, Silverware President. “It is important for us to have a local UK presence. Intuitas will support Silverware in growing our portfolio across the UK through direct client interaction, PR, marketing, and tradeshow attendance alongside the Silverware team. We anticipate 2024 to be a busy year for global growth and prosperity.”
Silverware is designed to help hospitality venues increase speed of service by providing intuitive tools and integrations that are built to simplify operations. Growing in popularity is Silverware’s GuestX Platform curated for restaurants, hotels and resorts to elevate the guest experience in every corner of an operation. The solution supports In-Seat Dining, Online Ordering, In-Room Dining, Grab & Go, Pool Side, Beach Front, Golf Course, and Banquets operations. GuestX allows guests to seamlessly place orders and pay through their mobile phone from every outlet by credit card, Apple Pay, Google Pay and even post directly to their guest room. The platform is fully customizable to match your restaurants’ branding ensuring a consistent experience for your guests. Whether a property is dealing with labor shortages or skyrocketing labor costs, operators need a solution to maximize revenues and profits. Silverware GuestX goes a long way in solving these challenges.
“I am delighted to be working with this global POS company,” said David Warren, Director of Intuitas and a 40-year hospitality industry veteran. “While remote communications have gotten better over the years, there is still a need for local representation — someone in the same time zone to chat with, follow up any issues, and give guidance for the systems. And because system terminology varies between countries, Intuitas can provide an understanding of the different requirements needed for operations, based on our knowledge and experience.
“Having been associated with Silverware for more than 15 years, and seeing it go from strength to strength is exciting,” Warren said. “With Intuitas now in place in the UK on Silverware’s behalf, running a hotel’s F&B operation has never been easier. There is no better time to become a Silverware POS customer.”