STS Cloud makes the perfect addition to Milan Hotel Group’s technological ecosystem as it looks to accelerate and scale the success of its properties

Charleston, SC – (October 4, 2022) – Milan Hotel Group, the privately owned and fully integrated hotel ownership, development and operating company based out of Asheville, NC, recently selected’s STS Cloud as its preferred sales solution. With a reputation for service excellence, Milan Hotel Group provides a turnkey solution for the investment, development and management of exceptional hotel properties that are now empowered with a best-in-class sales solution designed to help hotels save time and close more business.

Prior to this engagement, Milan Hotel Group did not have a sales system in place. “When we started exploring the idea of a sales and catering system, we knew that our hotels required a platform that was fully customizable, and a partner that was supportive and hands-on,” shares Robyn Farmer, the Vice President of Sales & Marketing at Milan Hotel Group. With top notch lodging accommodations and best-in-class guest services at the core of the company’s stellar reputation, Milan Hotel Group was seeking a platform that would empower each of its properties to simplify workflows, delight customers, increase sales, and unlock new levels of productivity.

“Ryan Hamilton has been wonderful to work with, and the entire team has been quick to respond, easy to work with, and instrumental in helping us customize the perfect sales system for our hotels,” adds Farmer. “Before and after the implementation, Rick Day was hands-on in helping us get the program going, and answered any and all questions we had along the way with the utmost care and knowledge. We have been very impressed with STS and the team, and I would highly recommend their services and platform to anyone in the industry.” Working closely with the S&C team, Milan Hotel Group has now installed and integrated STS Cloud across 5 properties.

“Milan Hotel Group was referred to us by a friend in the industry,” explains Ryan Hamilton, Co-Founder of “They were actively looking for a sales and catering solution that was not only customizable and user-friendly, but cost-effective. We were thrilled that Milan Hotel Group selected us, and we are even more thrilled to play a key role in the continued success of their properties moving forward.”

Founded over 30 years ago, and currently serving over 2,300 of the world’s leading hotels, resorts, and meeting venues, STS Cloud is developed and supported from the company’s US-based offices. Only STS Cloud offers a full suite of features for unlimited users at a flat monthly fee. The company sets the standard for personalized service, professional training, and simplicity of system operation that helps clients rapidly implement and immediately impact productivity.

To learn more about STS Cloud, visit Sales and Catering Software Solutions | STS Cloud – Sales & Catering.