Lodging Interactive, award-winning digital marketing, reputation management, and social media marketing agency exclusively serving the hospitality industry since 2001, today announced the launch of its updated CoMMingle services. CoMMingle provides enhanced guest review reputation management and social media marketing services to hotels, restaurants, and spas.
“Over the past six months we’ve invested heavily in ‘rebooting’ CoMMingle to ensure we continue to address the ever-changing technology landscape and the needs of our hospitality customers,” said DJ Vallauri, Lodging Interactive’s Founder and CEO. “Since 2006 we have written and responded to over 5,000,000 guest reviews for our customers and while that’s impressive, it’s important that we continually invest in our operations and technology teams to deliver the highest value proposition to our customers.”
With a completed technology stack deployed, CoMMingle continually pulls in guest reviews from over 140 global OTA, hotel, and restaurant guest review sites, including numerous major hotel brand guest reviews.
“Our CoMMingle guest review reporting platform provides a deep understanding on how well property service attributes are performing and benchmarks this data against the customer’s competitive landscape,” added Mr. Vallauri.
CoMMingle Guest Review Responses Features
Starting at just $45 per month includes:
• 140 global review sites monitored 24/7.
• Our team writes guest review responses 7 days a week.
• Immediate property escalations for crisis situations.
• Custom guest review responses – no canned responses.
• Customer approval of all review responses before we post.
• Deep semantic reporting with compset benchmarking.
• No long-term agreement, cancel anytime.
• Pricing is commensurate with volume.
The Company also upgraded its CoMMingle social media management platforms and now includes weekly social media calendars with easy customer posting pre-approvals via secure tokenized links. “Customers can now approve or request changes to their social media posts with one click of their tokenized links without having to log in with a user name and password,” stated Mr. Vallauri. “This is a huge time saver for our customers as it streamlines their social media scheduling processes while keeping our customers involved every step of the way.”
CoMMingle Social Media Management Features
Starting at just $545 per month includes:
• Facebook, Instagram, and LinkedIn marketing and management.
• Includes monthly advertising budget – no credit card needed.
• Custom graphics are included in social media posts.
• Community posts monitoring and UGC with User Rights Management.
• Weekly social media calendar of posts with customer approval.
• Monthly comprehensive KPI reporting and analysis.
• Account management with team strategy calls.
• Onsite social media photography.
Click here to find out how CoMMingle can benefit your hotel, restaurant, and spa. You can also call the Company at 877-291-4411 ext. 704 or email [email protected] .