In Robust Third Quarter, 83 Properties Add UniFocus Solutions, from Employee and Guest Feedback Tools to Its Signature LMS
November 7, 2016 8:44am
DALLAS – Nov. 7, 2016 – Dallas-based UniFocus has posted another strong quarter, installing one or more of its industry-leading, comprehensive workforce management systems and tools in 83 new locations between July and September 2016. Gains have been particularly strong for two of UniFocus’ Survey Solutions, GUESTScope and STAFFScope, spurred in part by the approach of year’s end when companies traditionally measure employee engagement. Also experiencing robust growth are UniFocus’ signature LMS, Global Time & Attendance, and consulting solutions.
“Our business gains in the third quarter spanned the spectrum of UniFocus solutions and strengthened our presence in regions throughout North America. We anticipate continued strong growth as our newest clients begin to see the impact of their decision on their bottom line,” said Mark Heymann, founding partner and CEO of UniFocus.
Among UniFocus’ recent wins are Walton Street Capital, a new LMS and Consulting customer; HP Hotels, which has added STAFFScope to its 25 properties; and Auberge Resorts Collection. Auberge is in the process of installing GUESTScope and STAFFScope at its 10 resorts in California, Colorado, Mexico, Costa Rica, British West Indies, and Fiji.
“The strength of the Auberge brand lies in our ability to provide an exceptional guest experience, and to accomplish that requires an engaged staff fully in tune with the needs of our guests. We anticipate that UniFocus’ survey solutions will provide us with the deep insights we need to maintain that crucial connection,” said John Washko, Vice President of Operations, Auberge Resorts Collection.
UniFocus provides significant competitive advantages to owners and operators of labor-intensive, service-oriented businesses, helping them quickly increase asset value by reducing labor costs and improving operational effectiveness, team engagement, and customer loyalty. The unique combination of better software, outstanding consulting services, and a performance guarantee make it the most effective and reliable integrated solution for optimizing workforce performance.
Based in Dallas, UniFocus has grown to become one of the largest performance management firms in the service sector, supporting thousands of locations globally in more than 100 countries. It is ranked among America’s fastest growing privately owned companies in the Inc. 5000. UniFocus, 2455 McIver Lane, Carrollton, TX 75006; 972-512-5000; info@UniFocus.com; www.UniFocus.com; Facebook: @UniFocus; Twitter: @UniFocus.
Contact: Brock Talbot
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