UniFocus to Showcase How Hoteliers Can Unleash the True Potential of Workforce Management Efficiency at the Lodging Conference
UniFocus | September 20, 2021
Leading innovator of labor and task optimization technology demonstrates the four key pillars required to achieve effective shift coverage and high-quality service while maximizing staff loyalty and hotel revenues. DALLAS, TX — September 20, 2021 — UniFocus, the leading provider of Workforce Management Systems, is honored to announce its participation as an official exhibitor at the upcoming Lodging Conference in Phoenix, Arizona. Taking place September 27-30, this year’s event will see UniFocus provide key insight into how hoteliers can plan, align, execute and validate their labor and task management strategies to achieve the height...
UniFocus | September 7, 2021
Industry-leading innovator of Labor Management technology extends its integrated platform with the addition of task management to boost operational performance. DALLAS, TX — September 7, 2021 — UniFocus, the leading provider of Workforce Management Systems, today announced its acquisition of Knowcross, a global leader in task management and operational optimization software for the hospitality industry. The merging of the two organizations’ technologies under the UniFocus umbrella is set to provide service business operators a single, streamlined solution for determining the real-time labor needs of their business while ensuring ...
Changing the Playbook: How Labor Management Technology Can Transform Hospitality’s Outdated Labor Structures
Mark Heymann | September 1, 2021
By Mark Heymann The widespread staffing shortages plaguing hospitality enterprises are not solely due to the Covid-19 pandemic. Sure, the pandemic has intensified them, but the shortages are more so a direct byproduct of ineffective labor structures that fail to align with the needs of a new generation of workers. From low wages, restrictive shift duration limits and outdated overtime rules to a lack of flexible scheduling and work-life balance, the fundamental components of hospitality’s labor structure have a negative impact on the overall work environment. Take the restaurant sector, for example. A whopping 75% of all restaurant em...
UniFocus Launches ShiftGenius, An Advanced Scheduling Feature to Find Coverage and Promote Employee Schedule Flexibility
UniFocus | August 19, 2021
Industry leader in workforce optimization solutions introduces ShiftGenius, a feature to make it easier for managers to find coverage and increase flexibility and ownership in schedules for employees. DALLAS, TX — August 19, 2021 —UniFocus, the leading provider of Workforce Management Systems, today announced a powerful scheduling feature for their Labor Management and Time & Attendance partners. ShiftGenius makes managers’ lives easier, helps employees reach a better-balanced schedule for their lives, and helps employers stand out in the labor market by addressing the trend towards more flexibility. Manager...
UniFocus | August 5, 2021
Industry leaders in workforce optimization solutions and on-demand payment team up to equip employers with solution to help attract and retain frontline workers with meaningful benefits. DALLAS, TX— August 5, 2021—UniFocus, the leading provider of Workforce Management Systems, today announced a partnership with Rain, a global leader in financial wellness, to deliver employers a solution that equips employees, both hourly and salaried, with more control over their pay and finances. Addressing rising concerns about costs of accessing wages, unbanked staff, and high turnover rates, UniFocus will integrate Rain’s on-demand, automated pay...
UniFocus Upgrades Employee Engagement Surveys to Deliver Instant and Frequent Insights Into Hotel Performance
UniFocus | July 20, 2021
Innovator of workforce management technology provides hoteliers with real-time and actionable feedback into how to maximize staff retention and engagement. DALLAS, Texas – (July 20, 2021) – UniFocus, the leading provider of workforce management systems, has launched upgrades to employee pulse survey capabilities, providing hoteliers with an invaluable opportunity to connect to and interpret employee engagement. Sidestepping time-consuming processes associated with annual employee surveys, the new staff engagement abilities now made available through UniFocus ensure that hoteliers can continually and accurately gauge their operating env...
UniFocus | June 28, 2021
Workforce management provider addresses industry labor challenges with an intelligent assistant that proactively generates and communicates critical labor and business performance insights. DALLAS, Texas – June 28, 2021 – UniFocus, the leading provider of workforce management systems, has today announced the launch of Odin, an intelligent assistant specifically designed to equip operators with the relevant, timely data they need to make the best decisions every day. Odin’s analytical insights are unique to each manager, allowing for quick action on controllable costs, service quality risks and performance successes. Using a fully au...
UniFocus | February 7, 2018
Aline Riemenschneider and Michael Wayne Greer head up marketing and sales, respectively; Alex Coleman joins as digital marketing coordinator DALLAS – Feb. 7, 2018 – Positioning itself for continued rapid growth, UniFocus, the Dallas-based provider of the service industry's most comprehensive workforce management systems and tools, has bolstered its sales and marketing organization at both the top and support levels with three strategic appointments. Aline Riemenschneider, VP-marketing, and Michael Wayne Greer, VP-sales, each have strong managerial resumes spanning more than 20 years, respectively. Rounding out the team is ne...
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