Visual Matrix Grows Portfolio of Cloud-Supported Hotels by More Than 80% in 2022
Dallas, February 6, 2023 – Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, expanded the number of cloud-supported hotels on its platform by more than 80% in 2022 and expanded the industrywide adoption of its product suite, including the expansion of its solutions across Prestige Hotels & Resorts’ portfolio of 17 distinctive hotels and resorts in British Columbia. Prestige is part of the Best Western Premiere Collection of Hotels; Visual Matrix is a leading provider of property management systems and the largest provider to Best Western, with more than 1,600 Best Western properties worldwide on the Visual Matrix platform.
Georgine Muntz, CEO of Visual Matrix, said, “2022 was a year of unparalleled growth for Visual Matrix, as we both expanded our product suite and substantially increased the number of hotels on our cloud platform. Prestige Hotels & Resorts is a valued client, and we are thrilled they have expanded their use of our cloud platform to drive the efficient, effective management of property operations. We are deeply appreciative of their partnership.”
She concluded, “Our solutions are now helping hoteliers at more than 3,000 hotels representing 300,000+ rooms in North America, Europe, and Asia and we anticipate more growth in 2023 as hoteliers battle labor challenges and seek automation.”
Also in 2022, Visual Matrix launched EmpowerU, a new learning tool designed directly by the company, and launched integrations with VenueLytics, among others. The company now supports more than 50 percent of its customers using fully cloud-based services. The company also integrated its Mobile Operating Platform (MOP) to ensure Visual Matrix users can easily manage housekeeping and maintenance tasks from anywhere. This integration leveraged the HTNG Express PMS protocol which will allow hoteliers to increase access to MOP and other operation tools that improve the guest experience.
“Visual Matrix is a responsive, adaptive technology partner that is capable of providing individual support to each of our properties as it meets the needs of our growing, dynamic organization,” said Tanya Stroinig, Chief Operating Officer at Prestige Hotels & Resorts. “Each of our hotels is unique from the ground up, and such bespoke properties require a personal touch. Visual Matrix understands the support each of our one-of-a-kind properties requires. And they are always evolving their offerings to offer innovative solutions, including back-of-the-house support and guest engagement, empowering our growth as a market leader. We are delighted with our long-standing partnership with them.”
Visual Matrix has partnered with Prestige Hotels for nearly 20 years, and in 2021 expanded its partnership to include cloud-based services and daily rate management, to help the company navigate the challenges of a rapidly changing lodging environment.
Visual Matrix is leveraging its 2022 momentum to further expand its suite of services in 2023, including a new user interface to its system, guest texting enhancements, and more. To learn more about Visual Matrix’s new capabilities, visit visualmatrix.com.