hotel technology
GuestTek Appoints William Ng as Director of Sales, APAC
GuestTek | January 14, 2020
Company Continues its Aggressive Growth Plans in Region GuestTek Interactive Entertainment Ltd., the global leader in providing innovative and interactive technology solutions for the hospitality industry, is pleased to announce that William Ng has been hired as Sales Director, APAC, effective the 13th of January. Based in Singapore, William has over 20 years of B2B business development experience – primarily focused in the hospitality and travel technology sector. William has a strong track record of results stemming from his senior sales leadership experience at FCS Computer Systems, Ideas Revenue Solutions, and Pegasus Solutions ...
ASSA ABLOY Global Solutions Wins Top Spot at HotelTechAwards 2020 for Best Mobile Key Solution
ASSA ABLOY | January 13, 2020
Industry-leading pioneer of mobile access technology voted best provider of digital key functionality by hospitality customers around the world. Stockholm – January 10, 2020 – ASSA ABLOY Global Solutions has been named the winner of Mobile Key & Keyless Entry for the 2020 HotelTechAwards. Organized by HotelTechReport, this year’s HotelTechAwards had over 24,000 hoteliers across more than 200 countries vote to rate their most favorite products and technologies. In winning the Mobile Key & Keyless Entry category, ASSA ABLOY Global Solutions competed against the world’s leading digital key providers and was able to stand apart...
Google Assistant’s Interpreter Mode Helps International Hotel Guests Translate Across 29 Languages
Volara | January 8, 2020
New solution from the Google Assistant, deployed by Volara and announced at CES 2020, provides real-time, fully managed, and hassle-free live language translation for hotels January 8, 2020 — Las Vegas — Last year, the Google Assistant unveiled its real-time translation technology, interpreter mode, helping hotel staff carry on conversations with guests speaking foreign languages. To extend upon this experience, Volara is partnering with the Assistant to launch a new full service solution so hotels can better serve and communicate with their international guests. The new solution, which runs on the Google Nest Hub, benefited from s...
ALICE Wins Multiple HotelTechAwards in 2020
Alice | January 8, 2020
For the third year in a row, ALICE is named the #1 Concierge Software by Hotel Tech Report. ALICE is excited to announce its success in the 2020 HotelTechAwards, taking top honors in several categories. The hotel operations start-up was named the Best Concierge Software, Best Mobile Guest App, and a Finalist in Staff Collaboration Software (Best in North America) by Hotel Tech Report. ALICE was also on the list of Top Ten Best Places to Work in Hotel Tech for the third year in a row. ALICE is the hospitality industry’s leading operations technology, connecting every department of the hotel with one platform for all staff communication ...
RoomKeyPMS Hires Luxury Hotel Expert to Join Customer Support Team
RoomKeyPMS | November 13, 2019
November 13, 2019 – Vancouver, BC – RoomKeyPMS is excited to announce the hiring of another Customer Support team member, Katie Knight, who is an expert in luxury hotel brands. Recently relocated from Australia, Katie worked as a Reservations Agent and then Systems Coordinator at the luxury hotel brand Spicers Retreats, a RoomKeyPMS client. While in this role, Katie implemented and maintained all aspects of technology and rates, including PMS, OBE, Channel Manager, RMS, Livechat and OTA’s, and provided training and support to her team members. Prior to this in-depth role, Katie had even more relevant experience as a Training, Suppor...
SiteMinder Launches the Hotel App Store
SiteMinder | November 4, 2019
Hotels can now choose how they connect their business systems to applications designed for the guest experience and revenue. London, UK – SiteMinder, the global hotel industry’s leading guest acquisition platform, is today launching the Hotel App Store—the first marketplace allowing hotels of all sizes to easily discover, choose and connect applications to their business systems for greater guest experiences and revenue. The unveiling of the product at World Travel Market London is a significant step forward for hotels that have been challenged with changing guest behavior but have lacked access to technology that keeps them ahead...
HSIA Research: 50% of CIOs Respond That 5G Will Never Diminish the Value of Hotel HSIA Services
Hospitality Upgrade | October 30, 2019
Hospitality Upgrade and Prism Hospitality Consulting Study the Current Hotel HSIA Landscape ATLANTA, October 30, 2019 – Connectivity is key when it comes to hotel guest satisfaction, and 5G will not have a big impact on the hotel high-speed landscape in 2020 and beyond. These are just two of the major insights gleaned from hotel CIOs and technology directors in the results of Hospitality Upgrade’s 2019 Connectivity Study, available now on the company’s website. Half of the CIOs surveyed believe that 5G will never diminish the importance of hotel HSIA services, leading to a very strong belief that HSIA is here to stay. While the CI...
The New Pegasus Poised to Be the Leading Provider of Distribution and E-commerce Services to the Worldwide Hotel Industry
Pegasus | October 30, 2019
Merged Pegasus and Travel Tripper move forward as a single entity, Pegasus, symbolizing total commitment to technology innovation combined with five-star support NEW YORK, October 30, 2019 — Following the announcement of their merger in February 2019, Travel Tripper and Pegasus have announced that the combined entity will retain the storied Pegasus name, while introducing a new vision and rebranded platform that draws from both companies’ respective strengths. The new Pegasus moves forward with a platform that combines Travel Tripper’s award-winning CRS, booking engine and e-commerce solutions with Pegasus’s GDS and global sales...
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