hotel technology
5 Steps to Building a Successful Hotel Marketing Plan in 2021
Amadeus | January 18, 2021
As hoteliers hope to rebound from the lingering effects of COVID-19, they are presented with the challenges of repositioning, retargeting, and reviving their respective brands to meet the needs of emerging demand in 2021. To capture the most opportunity moving forward, hoteliers will have to look to multi-channel marketing strategies to drive bookings and optimize their property’s ability to return stronger this year. Here are 5 key steps to consider: 1. Take a Data-Driven Approach to Evaluate Market Conditions As each region recovers at its own pace, hotels are now required to have a more in-depth understanding of their feeder markets...
Key Hospitality Technology Trends to Watch in 2021
Andrew Metcalfe | January 14, 2021
By Andrew Metcalfe As we start to look forward to the new year, there are two key trends which we have already begun to see emerge throughout the course of 2020. Both have been driven, in the most part, by the advance of the Coronavirus pandemic - digitisation and the use of data. However, as the industry seeks to work towards recovery, I expect each will continue to accelerate at pace. Much of this acceleration will be led by not only the increased need to prioritise a different mix of revenue streams, but also the need to continue to enhance the guest experience as the way to meet the marked shift in guest expectations. Another signif...
Agilysys Names New Leadership for EMEA Operations
Agilysys | January 13, 2021
ALPHARETTA, GA. & WINDSOR, UK — January 13, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS & on-premise hospitality software solutions and services, today announced the appointments of Ben Curtis as Managing Director, EMEA and Matthew Prosser as Senior Sales Director in EMEA. Ben and Matthew are charged with accelerating Agilysys’ continued growth in the EMEA region. Ben brings over 25 years of international hospitality experience in both property management and as a software solution sales executive, most recently as General Manager of Verteda Limited, an Agilysys reselle...
Win-River Resort & Casino Selects Agilysys Solutions to Streamline Guest Self-Service and Improve the Guest Journey
Agilysys | January 5, 2021
Customer Expands Agilysys Partnership With rGuest Express And IG OnDemand Cloud-Native SaaS Contactless Mobile Products ALPHARETTA, GA. — January 5, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Win-River Resort & Casino has expanded its existing Agilysys relationship with the addition of Agilysys’ modern cloud-native SaaS mobile solutions, rGuest Express for mobile check-in/out and IG OnDemand for contactless food and beverage ordering and payment, as well as IG KDS for kitchen order management. A longtime user of Agilys...
INTELITY Receives 4th Patent for Its Award-Winning Hospitality Technology Platform
INTELITY | January 5, 2021
The new patent reflects INTELITY’s deep commitment to innovation in the space of staff collaboration and platform integrations. Los Angeles, CA (January 5, 2020) - INTELITY®, the provider of hospitality’s most comprehensive guest experience and staff management platform, has today announced its fourth patent, granted by the United States Patent and Trademark Office. The patent was awarded to INTELITY for its staff collaboration and optimization tool GEMS® (Guest Experience Management System), and reflects INTELITY’s long history of leadership and innovation in hospitality technology. Founded in 2007, INTELITY was the first comp...
The Hotelier’s Wishlist for Santa
Jos Schaap | December 22, 2020
By Jos Schaap – CEO & Co-Founder at ROOMDEX Another year is winding up and looking back, I can say with confidence that when we all returned from the holidays last January no one could have foretold the year we were about to face. As the year rolled on, we clung onto the idea that a return to some sort of normality was just around the corner. However, flight, occupancy and visitation numbers continue to be devastatingly below norms. But with a vaccine in its very early stages of a role out, there are many reasons to be cautiously optimistic as we look to 2021. It is expected that travel will begin on its path to normalcy in Q2 an...
The Outlook for Hospitality, Part 4: Technology Vendors Discuss Their Plans for the Future
Fran Worrall | December 16, 2020
By Fran Worrall Two weeks ago, in Part 3 of our series on the outlook for hospitality, we asked some of the industry’s leading technology vendors to discuss the solutions that are helping the industry recover. Not surprisingly, many companies have experienced an overwhelming demand for contactless solutions—from mobile food and beverage ordering to keyless entry systems. Other companies have seen rapid adoption of new business intelligence and CRM technology. Without exception, every vendor we interviewed has met the challenges surrounding the pandemic head-on, with many of them releasing new and improved solutions that offer low-to...
Beekeeper Allocates $20,000 Towards 2020 Charitable Giving Campaign
Beekeeper | December 15, 2020
Oakland, Calif, Dec. 15, 2020 — 2020 was one of most challenging years the hospitality industry has ever experienced. Resilient hoteliers had to adapt overnight to a new reality. But from these dark times came the rise of the frontline worker. It is their dedication to this industry that keeps hotels running smoothly and ensures that guests’ needs are met during this difficult and dangerous time. Beekeeper, developer of an award-winning, GDPR compliant, workplace app that digitalizes hotel workers, is giving back to the industry’s unsung heroes – those dedicated hotel workers who went above and beyond for guests, healthcare worker...
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