Robust new functionality to provide hoteliers with streamlined operations, improved staff productivity and enhanced guest satisfaction, as well as efficient asset management and capital planning capabilities.
Tampa, FL — June 15, 2022 — Transcendent, the industry’s leading enterprise asset, maintenance, and capital planning management software, today announced that a new set of feature enhancements will make their debut at HITEC Orlando. Enhancements being featured will include a housekeeping, maintenance and engineering solution that drastically improves cross-departmental collaboration, communication and task management, as well as powerful asset management features and CapEx planning capabilities. At HITEC 2022, set to take place June 28-30 in Orlando, show attendees can schedule a private demo with Transcendent representatives at booth #829 to experience these new enhancements and discover how their teams can optimize departmental efficiency, while minimizing labor costs and increasing the longevity of valuable property assets.
The result of a recent partnership with ALICE, the industry’s leading hospitality operations and management software platform, the updated Transcendent solution streamlines property operations by combining housekeeping and engineering planning and management tools to eliminate communication breakdowns and costly inefficiencies that can occur with disparate systems. Transcendent and ALICE are sharing booth #829 at HITEC as part of this partnership.
“With both occupancy and operational costs on the rise, as well as permanently shifted guest expectations for a clean and issue-free hotel experience, a big point of friction for most properties is a largely disconnected relationship between housekeeping and engineering,” said Steven Moore, CEO of Transcendent. “The staff shortages that continue to plague the industry worldwide also contribute to these challenges, since the availability of skilled and experienced housekeeping, maintenance and engineering staff remains low and turnover is high, so property teams are being stretched to their limits. This inevitably leads to service issues that negatively impact the guest experience. Our improved solution is designed to address that issue head on by connecting housekeeping and engineering operations for a highly efficient and well-oiled operation that ensures cross-departmental collaboration and guest satisfaction.”
The Transcendent and ALICE solution provides a host of benefits, including:
- Coordination of engineering and housekeeping team schedules
- Increased visibility across housekeeping and engineering teams to enable accountability and maintain guest standards
- Streamlining of property-wide task management and work orders
- Improved staff productivity with automated real-time messaging to staff
- The ability for team members closest to the guest/rooms to submit corrective maintenance tickets, increasing the efficiency and empowerment of team members
Integrated PMS data provides a bird’s eye view of rooms, allowing instant insights into statuses and guest information. This helps to minimize guest wait time and increases staff productivity with easy-to-use custom checklists for cleaning and inspecting rooms.
In addition to the new unified housekeeping and engineering solution, Transcendent is also showcasing two other solutions at HITEC Orlando, including its leading Asset Management and CapEx planning tools.
Transcendent’s powerful cloud-based Asset Management software, which is available on both iPhone, Android mobile devices and PCs, allows hoteliers to extend the life cycle of valuable property assets, reduce risk and improve staff efficiency by making it easy to implement and manage engineering operations from anywhere. With above-property visibility, the solution provides detailed reports and dashboards to help hotels continually assess and improve their engineering operations.
Transcendent CapEx is a fully integrated and data-driven capital expenditures planning module that provides owners and managers with the tools and data they need to plan, budget, forecast, approve, and implement capital expenditures faster and more accurately than ever. With this solution, hoteliers gain the ability to make sound financial decisions for their properties by analyzing data and trends on assets and preventive maintenance operations up to 10 years into the future.
“For many hotel portfolios, budgeting, approving, and tracking capital expenditures are a highly manual and disconnected process,” said Moore. “Limited access and visibility into accurate reporting results in costly inefficiencies and little accountability. These processes lead to wasted time, missed deadlines, and huge costs. Transcendent CapEx is a consistent, consolidated, data-driven system for capital planning and budgeting across your portfolio.”
For more information on Transcendent and its industry-leading asset management, maintenance management and capital planning solutions, please visit transcendent.ai or visit booth #829 at HITEC Orlando.