hotel operations
East West Hospitality to Manage The Charter at Beaver Creek
East West Hospitality | December 14, 2020
Beaver Creek, CO. (Dec. 14, 2020) - East West Hospitality is pleased to announce that it has been awarded the management contract for The Charter at Beaver Creek in the heart of Beaver Creek Resort in Colorado’s Vail Valley. The Charter at Beaver Creek is a luxury resort with 150+ individually owned one to five-bedroom condominiums. This distinctive property, named a Top Colorado Resort by Conde Nast Traveler, delivers memorable experiences through its 24-hour front desk, concierge services and more. Amenities at this ski-in, ski-out, European-inspired resort include indoor & outdoor pools and hot tubs, on-site equipment ren...
Knowcross Announces Launch of Covid-19 Ready Know Housekeeping
Knowcross | December 3, 2020
London – December 3, 2020 - Knowcross, the world’s leading service quality management platform announce the release of the updated, COVID-19 Ready KNOW Housekeeping. The enhanced solution was designed with direct input from Knowcross’s diverse customer base, faced with new challenges to streamline their operations due to ever-changing government guidelines and the introduction of new SOPs related to COVID-19. Cleanliness has always been a core value of any respected hotel but few could have predicted how important cleanliness, health, and safety have become. In the era of COVID-19, hotels are under extreme pressure to not only raise ...
Infor Launches Hospitality Management Cloud Solution Based on Amazon Web Services in China to Spur Digital Transformation Among Chinese Hotels
Infor | December 2, 2020
Rich capabilities allow hoteliers to centralize cross-platform hospitality management systems; AWS partnership ensures stability and security of data in the cloud BEIJING – Dec. 1, 2020 – Infor today announced the launch of Infor Hospitality Management Solution (HMS) in China together with AWS China (Ningxia) Region (operated by Ningxia Western Cloud Data – NWCD). The launch is aimed at helping more customers in China’s hospitality management industry rapidly implement seamless solutions that streamline operations, with the overall goal to provide enhanced guest services and experiences. Infor HMS is a hotel property management...
A New Model for Safety and Automation in F&B Management
Linda Pouliot | November 30, 2020
By Linda Pouliot F&B represents a significant portion of a hotel’s non-room revenue. Especially in the pandemic era, F&B management is among the most critical operational challenges confronting the hotel industry. Today’s environment offers two parallel challenges: Achieving operational efficiency and, at the same time, responding to, meeting and anticipating changing guest preferences that are driving a growing demand for safe, secure environmentally sound on-property experiences. As hoteliers rebuild their businesses, here are guidelines they can consider in constructing a new kind of F&B operating model that meet t...
National Hospitality Services Announces the Opening of the Staybridge Suites by Intercontinental Hotel Group in Scottsdale Arizona
National Hospitality Services | November 19, 2020
SCOTTSDALE, AZ (November 19, 2020) Today, Fargo based owner, operator, and developer, National Hospitality Services (NHS, LLC) announces the opening of the Staybridge Suites Scottsdale-Talking Stick an IHG Hotel. The newly constructed 112-room hotel is located on 9141 Easting Hummingbird Lane, Scottsdale, AZ 85250 and features IHG signature all suites blueprint with full kitchens to enjoy the comforts of our home. Owned by Peerless Hospitality LLC, “We are excited to open a beautiful new Staybridge Suites at Scottsdale Talking Stick. This extended stay hotel will serve a need for guests looking for spacious rooms with full kitchens and wond...
Unity in a Virtual Workplace – How to Unite Disparate Teams to Work as One
Travel Outlook | November 18, 2020
John Smallwood, CEO Travel Outlook Allison Ahrens, President Hospitality Revenue Solutions November 2020 In addition to the large human cost that COVID-19 has had on the world, its effect on the hospitality industry has been unprecedented. Because COVID has taken more jobs out of the office and further online, companies have been forced to look at how they can keep their teams united in the virtual workplace. Having previously written about silos in the workplace, this article looks at the “new norm” for hotels as they seek to unite disparate teams seeking to work as one. ...
Hotel Management Company RFQ for a New-Build, Branded Lifestyle Hotel in the Ohio City Neighborhood of Cleveland, Ohio
NEWMARK VALUATION & ADVISORY | November 12, 2020
On behalf of and by direction of a Cleveland, Ohio-based commercial real estate development firm, Newmark Valuation & Advisory is pleased to request qualifications from experienced hotel management companies for a hotel development in the Ohio City neighborhood of Cleveland, Ohio. Mixed-use developments at the site are planned to include market-rate apartments, leased retail and restaurant space, and the new-build hotel. The developer is seeking an operator for the hotel component only. Within the Request for Qualifications (RFQ), we provide an overview of the developer, summarize details regarding the proposed hotel and overall projec...
Resolving Covid-Related Staffing Problems With Management Software
Larry Mogelonsky | November 11, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) We’re well on our way into the ‘next normal’ – a catch-all term differing from the more binary ‘new normal’ that inscribes the several of successive post-pandemic phases where operational shifts are required. What we know what our current near future is that hotels need to keep staffing costs low in order to breakeven with stricter cleaning protocols and fewer guests reserving rooms or amenities. This can in turn mean that frontline teams are often overworked and put into unfamiliar circumstances, thereby leading to morale and retention problems as well as service errors...
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