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Hotel updates PMS to deliver guests a new mobile service experience with StayNTouch’s Cloud-Based PMS Solutions

Bethesda, MD – MARCH 23, 2017 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the deployment of its Rover PMS™ and Zest™ solutions at the 100-room Sohotel, the oldest running hotel in New York City, New York.

“Our old property management system was antiquated,” said Alain Derderian, Director of Sales & Marketing at Sohotel. “Year over year we would pay for service and yet there was never an update on the product. We felt that our industry was growing but the core systems were not. For example, integrations with other technologies were always difficult and took way too long.”

“So we went into the PMS marketplace with our eyes wide open – and StayNTouch had exactly what we were looking for,” continued Mr. Derderian. “For example, we decided a couple years ago to switch our mode of how to handle pricing. Duetto provides us the ability to make smarter decisions. So it was imperative that StayNTouch can work with Duetto. We have been impressed by StayNTouch’s integration process.

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
     
  • Zest™:  Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smart phone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout.  Bill review, preference collection, upsell opportunities, and remote key fulfillment.  Promote and monetize late checkouts. 
     

“We are delighted to be working with the team at Sohotel,” said Jos Schaap, CEO-Founder of StayNTouch, “The hotel required a nimble system that would allow them to deliver a new service experience to their guests without the typical costs associated with updates and upgrades. Our mobile platform provides these innovations immediately while providing a foundation for future improvements and integrations with best-of-breed partners.”

About StayNTouch

StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.

Powering over 65,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connect with guests. StayNTouch is a trusted partner to many of the most forward thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, Porto Vista San Diego and the Fontainebleau Miami Beach.

To learn more watch our video "THE NEW WAY... TO HOTEL!"

Twitter: @StayNTouchInc
Facebook: facebook.com/stayntouch
LinkedIn: LinkedIn/stayntouch

Contact: Frewoini Golla, Digital Marketing Manager

Frewoini@stayntouch.com / 301-799-3280

About Sohotel

The Sohotel is a 3 Star, boutique hotel located in the heart of downtown New York. As the oldest running hotel in the most storied metropolis in the world dating back to as early as 1805, with it's 100 guest rooms Sohotel has an undoubtedly rich and varied history.

To learn more visit thesohotel.com

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