Storey Hotel Management Group chooses Stayntouch PMS to empower staff to deliver exceptional service through its intuitive user interface and mobile-first design

Bethesda, MD | November, 8th Stayntouch, a global leader in providing cloud hotel management solutions and guest-centric technology, today announced an expansion of its partnership with Storey Hotel Management Group, the luxury boutique hotel and resort management company with 7 exclusive properties within its global portfolio. In addition to working with Stayntouch at its Ameswell and Park James hotels in California, Storey Hotel Management Group has once again selected Stayntouch to deliver its flagship cloud PMS and mobile technology to the award-winning Nanuku Resort in Fiji.

Storey Hotel Management Group has decades of experience owning and managing some of the most luxurious hotel properties in the world. The 5-star Nanuku Resort offers guests a 500-acre tropical oasis complete with spacious, ultra-luxury suites, residences, and villas, weaving barefoot luxury into a rich Fijian cultural experience all its own. For these reasons, Nanuku was named in the Condé Nast Traveler 2022 Readers’ Choice Awards as the No. 4 Best Resort in Australia & The South Pacific, and No. 2 Best Resort in The South Pacific, and was honored with the Grand Award, South Pacific by Andrew Harper. To help provide an even more engaging and luxurious on-property experience for their guests, Storey Hotel Management Group chose Stayntouch PMS for its unique, mobile, and flexible platform that aids staff in delivering exceptional service anywhere on property and streamlines front office and housekeeping efficiencies.

Michael Casey, Chief Operating Officer at Storey Hotel Management Group said, “We really needed a PMS that could empower our staff to provide the extraordinary levels of service that our guests deserve. The Stayntouch platform is especially easy-to-use and easy to learn, which means we can quickly enable our talent to become even better active agents in delivering superior service. Stayntouch’s intuitive interface and extensive automation allows our staff to keep their entire focus on our guests, and not buried in their tablets. With Nanuku spanning 500 acres, this system gives our staff the flexibility to move about the resort and attend to our guests whether that’s in the lobby, one of our luxurious villas, or on the beach.”

Priya Rajamani, the Vice President of Implementation and Support for Stayntouch replied, “It is with great pleasure that we expand our partnership with Storey Hotel Management Group and help amplify the award-winning Nanuku Resort experience with our mobile PMS. Our platform gives innovative boutique properties like Nanuku the ability to remove the friction from the guest experience, offer travelers a seamless experience immersed in their surroundings, and enables staff to be warm and engaging in their service delivery. Nanuku is a true tropical oasis and our technology merely heightens that experience for the many guests who walk through the doors.”