Hawaiian hotel group brings PMS efficiency to its portfolio with StayNTouch’s cloud-based solutions
Bethesda, MD – AUGUST 14, 2018 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has partnered with Seaside Hotels Hawaii with the deployment of its Rover PMS™ and Zest™ products at Maui Seaside Hotel (Kahului, HI), Kona Seaside Hotel (Kailua-Kona, HI), and Hilo Seaside Hotel (Hilo, HI).
“Our old PMS was so complex with too many screens that had to be populated at each step of any process. It really took away from the actual service and greeting experience, said Connie Kramer, Director of Media and Group Sales for Seaside Hotels Hawaii. “Our primary requirement was to find a PMS that was simple to use and would allow us to be able to engage with the guest, instead of having our head down, mired in complicated screens.”
StayNTouch Rover met that usability criteria, “Ms. Kramer continued, “But the PMS did much more. Batch processing of back office processes allow us to reallocate labor resources to focus more on guest interaction. Rover easily integrated with our booking engine and channel manager, and the StayNTouch customer service is excellent. They came out in person to better understand our business and helped point out where we could improve – especially in the area of revenue generation.”
StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
• Rover PMS™: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
• Zest™: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.
“We are very excited to partner with Seaside Hotels,” said Jos Schaap, CEO-Founder of StayNTouch, “The hotel company focuses on providing an easy, relaxing guest experience. We’re happy our software design supports their service model so well and we look forward to working with them more to find new ways to deliver operational efficiency.”