Luxury Florida property enhances internet speed and reliability while addressing guest demands for the latest in online streaming entertainment
CLEARWATER BEACH, Fla. — May 30, 2018 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has successfully implemented an advanced Wi-Fi upgrade alongside its industry leading BeyondTV video streaming platform at Shephard’s Beach Resort in Clearwater Beach, Florida. The property, which attracts leisure guests due to its breathtaking gulf views, had begun experiencing a decrease in guest satisfaction due to a slow and unreliable internet connection. Since partnering with HIS, the resort has eliminated internet-based guest complaints, and instead receives unsolicited praise from guests on BeyondTV’s enhanced connectivity features for guestroom entertainment.
Prior to the HIS Wi-Fi implementation, Shephard’s Beach Resort used outdated hallway access points to transmit Wi-Fi signals throughout the premises. Guests attempting to access online content often voiced their dissatisfaction due to such signals not being strong enough to reach them within the guestroom or outside balcony. After finding that the previous internet provider was unable to resolve the issue, property leadership opted to partner with Hotel Internet Services to implement a strong and reliable network. Since working with HIS, the resort can now confirm consistent and reliable Wi-FI coverage throughout the entire property, including the onsite restaurant, night club, swimming pool and meeting room areas.
“With a seamless installation process that was both fast and minimally intrusive, HIS is responsible for enhancing our Wi-Fi network in a way that allows it to meet virtually any guest need, a fact demonstrated by a total elimination of guest complaints received by the front desk,” says Paul Andrews, general manager at Shephard’s Beach Resort. “By also implementing BeyondTV, our resort has even been able to go a step further in catering to today’s guest demands for the latest in online entertainment and communication.”
A solution that leads the hospitality industry in wireless casting technology, BeyondTV allows guests to leverage guestroom televisions to view essentially any content accessible via their smart devices on a much larger screen. Guests can for example use this functionality to view online streaming subscriptions, personal videos and photos, or to access social media accounts such as Facebook and Twitter. Guests of Shephard’s Beach Resort can also use BeyondTV to review their hotel bill at any time, and can take advantage of the platform’s ability to share details on upcoming resort events. Guests can even use BeyondTV to reserve a VIP table at either the resort’s tiki bar or night club, providing enhanced revenue opportunities.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email [email protected].