Hotel Online  .Special Report


High Profile Downtown Property, Listel Vancouver in
British Columbia, Taps Maestro for Integrated
Functionality, Ease of Use
-
Listel Vancouver Hotel Selects Maestro Property Management
Suite from NORTHWIND

Markham, ON – September 14, 2004 – NORTHWIND, a leading provider of enterprise property management and reservation solutions for hospitality, announced today the Listel Vancouver Hotel in Vancouver, British Columbia selected the Maestro Property Management Solution to automate hotel operations.  The Listel Vancouver is a full service independent hotel situated on the corner of Robson & Jervis, the center of Vancouver's finest shopping and restaurant district. The Listel Vancouver is committed to showcasing both International art and regional First Nations art throughout its public areas and guestrooms.

Warren Dehan, president of US operations for NORTHWIND, said, “The Listel Vancouver Hotel is one of the city’s most prestigious properties and maintains a distinctive high-profile image.  Maestro’s fully-integrated guest history CRM database, Yield Management and logical screen design all played a part in Listel’s decision to install our system.” 

“The management team at the Listel Vancouver Hotel took time to evaluate all of the top six or seven PMS vendors thoroughly before we made a decision” said Jim Mockford, the Listel’s general manager.  “We used a functionality assessment spreadsheet to systematically compare the benefits from each of the systems side by side.  Maestro Property Management delivered more of what we wanted across the board, and it was the easiest system to use of all those we tested.”

Regarded as "A cultural tourist's dream" the Listel Vancouver Hotel boasts a perfect location on the city's most eclectic shopping and dining street and has a reputation for creative partnerships with some of Vancouver’s most significant cultural organizations, including the Buschlen Mowatt Gallery and the Museum of Anthropology.  The Listel is also the exclusive hotel sponsor of the Vancouver International Jazz Festival and home of O'Doul's Restaurant & Bar, which was host to the official late night jam sessions of the Jazz Festival. 

The Maestro Property Management Suite combines a full-function Front Office system in use by hotels from 3,500 to 25 rooms with a family of robust modules that includes Maestro GDS+ -- an online, real-time reservation engine with integrated Yield Management to maximize ADR for virtually all eReservation channels; Maestro Owner Management – fully integrated ownership accounting functionality for asset performance reporting; Maestro Sales & Catering -- manages group-convention sales and function rooms, whether at one property or a portfolio of hotels; ResEze Web Booking Engine - enables independent and multi-property hotels to take advantage of the growing online revenue opportunity by providing tools for guests to book their own reservations from an operator’s website; Maestro Yield – a revenue manager that makes sophisticated strategies easy for multiple booking channels at one or more properties;  Maestro Analytics --  a complete business intelligence software suite that lets end-users interactively analyze critical business information; Maestro CRM – gives managers the information to make the best business decisions for booking new business; Maestro Club/Spa – enables resorts, hotels and clubs to schedule facilities and activities with real-time integration to all other modules.  Also available is Maestro CRS - supports a two-way interface to corporate sales offices and Maestro Multi-Property – used by many multi-property operating companies and corporate reservation facilities, the system supports a number of properties on a single server with a single database, or each property can rely on its own server with all files being replicated at the central corporate offices. 

About NORTHWIND

NORTHWIND (www.maestropms.com), known in the hospitality industry for its service and state-of-the-art technology, is widely respected for providing hotels, guests, and corporate management companies with flexible software solutions.

Based in Markham, Ontario, Canada, with a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for hotel owners and operators who need to manage their enterprise in a real time environment for maximum operational control and profitability.  Designed to handle any size hotel, resort, meeting/conference center, multi-property and for the enterprise, NORTHWIND's Maestro solution offers the most productive working environment, which includes the following suite of products:  PMS, Sales & Catering, Club/Spa Management, Corporate Reservations Office, Multi-Property Management, Condo/Owner Management, Yield Management, POS & Online Table Res, GDS Connectivity and ResEze Internet Reservations.  This comprehensive multi-platform (Windows 9X/NT/2000/XP, Unix/Linux, Terminal Server & Web Enabled) suite is recognized as the solution of choice for progressive and demanding organizations.  NORTHWIND is a total solution provider that offers leading-edge technologies, and unparalleled training and support. 

About the Listel Vancouver

The Listel Vancouver Hotel is not just a place to sleep or eat. It is a sanctuary, a welcoming respite, a place that offers something unique to see, do or learn. It reflects what Alexander Pope called "the genius of the place". Listel Vancouver Hotel is such a place.  Committed to art, elegance and comfort this intimate boutique hotels location is perfect. Situated on Robson Street, downtown Vancouver’s most lively street in a city surrounded by magnificent natural beauty and the diverse cultures of the Pacific Rim.

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Contact

Audrey MacRae – Director, Marketing Communications
NORTHWIND
60 Renfrew Drive, Suite #235
Markham, ON L3R 0E1
Phone: (905) 940-1923 ext - 246
1-888-NORTH88 (667-8488)
Fax: (905) 940-1925
Email: info@maestropms.com
http://www.maestropms.com

Listel Vancouver Hotel
1300 Robson Street
Vancouver, BC, V6E 1C5
Phone: (800) 663-5491
Email: moreinfo@listel-vancouver.com
http://www.listel-vancouver.com


Also See Maestro Property Management Suite Installed by Three Canadian Hotels to Integrate Operations, Boost Efficiency / September 2004
Industry Recovery Evident as Operators Invest in Technology; Install Maestro Property Management Solutions in Over 1,500 Rooms in June / July 2004
NORTHWIND President Outlines Hot Technology Trends in Audio Interview; Dehan Discusses How to Halt Rate Erosion via Standardizing Rates Across all Channels, Importance of Integrating Yield  Management with GDS, PMS / June 2004 
NORTHWIND Expands Operations as Sole Provider of its Maestro Suite of Property Management Solutions in North America, Adds UK Distributors, Strengthens Support Standards / June 2004
NORTHWIND Successfully Completes Rollout of its Maestro ASP Front Office System to 65 Suburban Franchise System Properties / June 2004
Industry’s First Seamless GDS Yield Management Reservation Profitability Tools at HITEC; Client-Focused Rate Management Tutorials and Classes Provided / June 2004
Vintage Inn Chain Increases GDS and Web Reservations 500%; Four-Property Hotel Group Leverages NORTHWIND’s Maestro Yield Management, GDS Interface for Projected $1M in e-Bookings / May 2004
Holiday Inn Sydney at Rooty Hill Selects Maestro Enterprise Suite to Automate Front Office, Sales & Catering and Work Order Scheduling / May 2004
Canadian Military Learns from Hospitality Industry: Troops Heading Overseas Move Faster as Maestro System from NORTHWIND Streamlines Air Base Lodging Check-in From 1 Hour to 2 Minutes / March 2004
Suburban Franchise Systems Selects NORTHWIND to Install  Maestro ASP Front Office in 65 Suburban Extended Stay Hotels / December 2003 
State of Arkansas Woos Visitors: Automates 4 Lodge Operations and 23 Parks With Single-System Strategy and Internet Booking - Installs Maestro from NORTHWIND / November 2003 
Extended-Stay Developer Centralizes Operation of Six Long-Term Stay Properties, Drives 70-Day Average Length of Stay / October 2003 
Hotel Companies Accelerate Property Conversions To Vacation Ownership, NORTHWIND Supports Trend with Strong Condominium and Timeshare Owner Management Applications / Sept 2003
Hotel Operators Leverage Technology to Reduce Labor Costs, Increase Revenue, Drive Occupancy; ROI Verified / June 2003
Swan Lake Resort and Conference Center Reduces Check-In Time 25%, The Yarrow Golf & Conference Center Smoothes Operations for Well Heeled Clientele / May 2003
Bodyguards, Health Consultants Help Stressed-Out Professionals Take A Break At The Caribbean’s Premier Spa Adventure Resorts / May 2003 
Maestro Enterprise Suite Leverages Strong Functionality for Multi-Property Operating Companies, Delivers Centralized Management, Cross-Selling, CRM Advantages / April 2003
NORTHWIND Commits to Clients' Profitability, Support Fees to Remain Low in 2003; Four Diamond Service Initiative Announced, Maintenance Renewal Fees Unchanged for Clients in Coming Year, Users Drive Enhancements / Feb 2003
Northwind Appoints Dave Carrick Director of Operations, Increases Value-Add to Customers Using Maestro Property Management Solutions / Jan 2003
Northwind Appoints Atoy Moya as New Client Service Specialist; To Build a Stronger Partnership with Existing Clients / Sept 2002
Maestro Adds The Sizzle To ResEze / June 2002 
Barnsley Gardens Charms the World Using Integrated Sales and Catering, PMS from Northwind / June 2002
Northwind - Forsys Maestro-SilverWare Collaboration Provides Unique Hotel - F&B Outlet Operating Efficiencies, Optimizes Guest Services and Customer Loyalty / May 2001 
Canadian Hotel Owner-Operator Drills Down into Maestro PMS from NORTHWIND to Pump Guests, Profits Into 26 Properties / April 2002 
Château Cartier Resort Boosts Annual ADR and Sales With Maestro PMS, Yield Management, Sales and Catering from NORTHWIND / March 2002 
Maestro at Northwind Off to a Good Note in 2002 / Jan 2002 
NORTHWIND Announces Two–Way GDS and Internet Travel Portal Integration through Newtrade Technologies Inc. / December 2001 
Pacific International Hotels’ selects Maestro Property Management System / Nov 2001 


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